Holiday Homes in Austwell

"Good service"

"Very charming property. Wonderful place for our pups I would stay again."

"Check-in was a little rough since we didn't even know which cottage we were in, but we figured it out. The place is safe and has all the amenities. Kitchen was dirty and had bugs, the pull out bed was broken. It was an okay stay. "

"The staff were super friendly and accommodating "

"Yes "

"Overall bad experience!! The quality of the room was not the same as pictured in the website. I was very disappointed when I arrived to our room as i expected it to be nice. The building was run down and everything was dirty. From the moment we walked in the floor, bed, celing and bathroom were dirty. It did not meet our expectations. We asked for a refund but got denied. I do not recommend staying here. What I also found was very odd was a hole in the ceiling next to the fire detector (on top of the bed). We did not feel safe and it made us very uncomfortable. "

"Close to the beach and a couple places to geab a bite to eat. Very convenient"

"AC was good, but very loud when running. Very clean rooms, but could use some updating. Most of the staff was friendly except the guy at check out as he could not provide a printed invoice or tell us total cost as we booked room thru Hotels.com. Told us it would be emailed to us but have yet to receive it a day later. "

"The room was clean and spacious! Linens were very nice and the beds very comfortable! The property grounds were beautiful with palm trees with areas to sit and socialize. The pool was beautiful with fountains and a hot tub. The property was so lovely it’s unfortunate that property management allowed items that should have been trashed to remain on the premises. The chair in our room needed to be reupholstered; the life ring at the pool was torn and two if the chaise chairs were faded and torn. These items took away from an exceptional experience."