Book a Austinburg Cottage

"I had to check into 3 different rooms and none of them were habitable. The 1st one had a broken toilet, the 2nd one was being painted, the 3rd one had bedbugs. I had to leave the hotel and book elsewhere. The front desk would not give a refund. "

"The breakfast was cooked to order , free with voucher, but had to sign a tab and expected to tip. parking was ok. all of the first floor was under construction. pool and hot tub were closed "

"I didn't eat there. Car was fine"

"It smelled like roaches, crack, and old carpet! I found USED linen underneath my mattress. I only stayed a few hours. As soon as midnight hit I left and went to another hotel! I wasn’t even concerned with the money I wasted."

"Great service "

"We were originally put in a disabled and hearing impaired room, but upon request were moved to a better room. The hotel is not updated at all, carpet was dull and dirty, as well as elevators. "

"The staff when we checked in were very friendly! "

"The lobby bathroom is terrible. Faucets didn't work. Bathroom venting didn't work and stunk up the whole lobby. A health inspector would shut that down."

"Breakfast was good, parking ok, didn’t get my senior discount off total bill or itemized statement. Was charged what I was quoted when booked. Room was a nice size "