Front of property

Reviews of Wingate by Wyndham Augusta Washington Road

2.5 out of 5
Wingate by Wyndham Augusta Washington Road
2650 Center West Parkway, I-20 at Exit 199, Augusta, GA

Reviews

7.0

Good

Rating 10 - Excellent. 338 out of 1000 reviews" "
Rating 8 - Good. 231 out of 1000 reviews" "
Rating 6 - Okay. 141 out of 1000 reviews" "
Rating 4 - Poor. 152 out of 1000 reviews" "
Rating 2 - Terrible. 138 out of 1000 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

J Stuart

Quiet and clean room. General area ok but not great
Stayed 2 nights in Apr 2024

8/10 Good

Rebecca

Travelled with partner
Clean. Quiet. Older crowd at the Augusta National Masters tournament, Breakfast was very good. Will be back next April.
Stayed 2 nights in Apr 2024

6/10 Okay

Bill

Stayed 1 night in Apr 2024

4/10 Poor

Hector

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Money hungry for masters week. GREED Way overprice for mediocre conditions, dirty, dated, horrible bedding and not worth over 100 per night.
Stayed 2 nights in Apr 2024

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, good breakfast
Stayed 2 nights in Apr 2024

6/10 Okay

Alejandro Noziglia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta bien
Stayed 1 night in Mar 2024

8/10 Good

Melissa

Liked: Staff & service, property conditions & facilities
Only complaint is parking, very limed and not enough parking for all guests
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location and for the price was a great deal.
Stayed 1 night in Mar 2024

6/10 Okay

Antonio

.
Stayed 1 night in Mar 2024

8/10 Good

Charles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
308 shower need some work to it

10/10 Excellent

jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

felipe de

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Mar 2024

4/10 Poor

Denita

We paid $100/ night to sleep in a room with mold and dirty comforters. The overall hotel was nasty, the elevator, the floors… I was very displeased
Stayed 1 night in Mar 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location, convient to my destination. Clean quiet & safe
Stayed 1 night in Mar 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most disgusting hotel you can ever stay. The staff was very unprofessional. The room was very dirty and the shower tile was chilling. My shower water did not heat up as well. Do not book at this hotel.
Stayed 1 night in Feb 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Maria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There is limited parking. Right next to another hotel. Elevator button has fallen into a hole you have to put your finger in to push to get the elevator. Paint is chipping off in many areas of the common areas, ie window sills near the ice makers.
Stayed 1 night in Feb 2024

4/10 Poor

Alyce

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property was very poorly maintained. I mean dirty walls, there was mold in my shower, stained mattress (sheet came off and was very discolored), urine on the floor behind the toilet, broken elevator button, counters had dried sticky fluid. It was just not good. The sheets were wrinkled, although im grateful that they seemed clean. This hotel could use some work, a deep cleaning and more parking. The staff was nice but seem to cur corners and do the bare minimum regarding maintenance. I would not return here or recommend.
Stayed 2 nights in Feb 2024

4/10 Poor

Lashanda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms at this property were not thoroughly cleaned. When I pulled the sheets back there were brown stains in the sheet. When I pulled up the couch cushions there was old rose petals under the cushions which let me know that they did not properly clean from the previous client. There was no hot water. The shower floors were filthy to where I needed shower shoes to bathe.
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time to stay at this hotel. It is clean safe area and recent remodel. I recommend this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Colin

Stayed 3 nights in Feb 2024

8/10 Good

Lessonjulle

Stayed 1 night in Dec 2023

6/10 Okay

Judy, Miami

Liked: Staff & service
Disliked: Property conditions & facilities
My family and I really enjoyed the breakfast Buffay
Stayed 2 nights in Jan 2024

10/10 Excellent

Deborah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were coming from NYC and where we needed to be it was very convenient and easy to get around quickly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verris

Travelled with partner
Liked: Staff & service, amenities
The bathroom in our room was in desperate need of a thorough cleaning...dust and "crut" all along the baseboards and shower door.
Stayed 1 night in Jan 2024

6/10 Okay

James, Miami

Travelled with family and small children
Hotel was okay just need to repaint the walls
Stayed 2 nights in Jan 2024

2/10 Terrible

Regina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I initially chose this hotel because it was close to the church location as I was attending funeral services for my loved one. The fact that this was a Wyndham 'chain' property and the pictures online seemed nice for the price, I had other family members to also book their rooms there. Now, getting to the point: the mattresses were stained, the window covering was cracked, walls were half painted, quite a bit of water stains above the air unit underneath the window with paint peeling off the wall, mildew stains in the shower and the faucet was so rusted, it creaked when you forced the handle to cut the water on. The staff was very nice, but thats about it. I felt so bad.....they booked based off my recommendation.
Stayed 2 nights in Jan 2024

10/10 Excellent

Demarcus

Stayed 7 nights in Jan 2024

2/10 Terrible

Jaden

Stayed 1 night in Jan 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, amenities
Place was quite enjoy my stay there
Stayed 2 nights in Jan 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Anthony

Stayed 2 nights in Jan 2024

10/10 Excellent

Janet

Stayed 1 night in Jan 2024

6/10 Okay

Rachelle

Disliked: Cleanliness, room comfort
No clean rooms I forgot to take pictures
The bathrooms was nasty that’s nothing u wanna shower in . I will never stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Vonda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Dec 2023

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service
House keeping staff was very unprofessional. I would never stay there again. My room wasn't cleaned the whole 5 days I stayed. I complained to management which was useless in the end.
Stayed 4 nights in Dec 2023
Response from kp on 23 Dec 2023
sorry for inconvenience

8/10 Good

Jimmy

Stayed 1 night in Dec 2023
Response from kp on 23 Dec 2023
thank you for response

10/10 Excellent

Rachel

Stayed 1 night in Dec 2023

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from kp on 23 Dec 2023
thank you for your feedback

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
I have reported this facility to the health department. The bed linen had a huge bloody spot on it. It was not a stain and had not been washed. They just put a sheet over the mattress pad with blood on it. Both comforters had blood on it. The entire facility was disgusting and filthy and the owners didn’t show one ounce of care when I reported it.
Stayed 2 nights in Dec 2023
Response from kp on 23 Dec 2023
sorry for inconvenience

4/10 Poor

Jim

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean. Hot water from the tap was milky. Blinds did not work properly or keep the light out. It was very noisy around our room and walls appeared to be very thin. Staff was very friendly.
Stayed 2 nights in Dec 2023
Response from kp on 23 Dec 2023
sorry for inconvenience

10/10 Excellent

Ron

Stayed 1 night in Dec 2023

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from kp on 23 Dec 2023
thank you for your feedback

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk guy was very friendly. Easy check in, clean rooms.
Stayed 1 night in Dec 2023
Response from KP on 12 Dec 2023
thank you for feedback

10/10 Excellent

Tiau

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from KP on 12 Dec 2023
thank you for feedback

2/10 Terrible

Rodney

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The water didnt work at the property couldnt shower also the cover had burn marks on it and make up stains so they wasnt changed
Stayed 1 night in Nov 2023
Response from KP on 12 Dec 2023
sorry for inconvenience.

10/10 Excellent

Richard

Stayed 1 night in Nov 2023
Response from kp on 23 Dec 2023
thank you for your feedback