Lounge

Reviews of The Station Backpackers

2 out of 5
The Station Backpackers
131 Beach Road. Auckland City, 131, Auckland, Auckland Region

Reviews

6.6
Rating 10 - Excellent. 25 out of 214 reviews" "
Rating 8 - Good. 80 out of 214 reviews" "
Rating 6 - Okay. 59 out of 214 reviews" "
Rating 4 - Poor. 26 out of 214 reviews" "
Rating 2 - Terrible. 24 out of 214 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy for the free redirect to president
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
?
No comment
Stayed 7 nights in Feb 2021

6/10 Okay

Verified traveller

Was ok
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities
Surprisingly quiet, very cheap (room is quite run down), linen looked clean and pressed. Toilet looked very clean. Fridge and hangers were useful. Spacious. A relaxing night while out.
Stayed 1 night in Apr 2021

2/10 Terrible

Stefano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should be scose up the facilitys
Unesisten igenic cleaning, I left the hotel cause I found bed bugs , orrible crowds , manager orrible ! Don't know if they did or warning the other costumers !
Stayed 7 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Only slept in the room no comment it served its need
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was conveniently located and an easy walk to town. However, it's on the road that goes to the highway and there are alot of big, noisy trucks that pass by. Staff were really friendly and helpful. Stay here with an open mind. It is an old building and it shows. However, it was very clean, tidy and had nice soap and shampoo. The lift does not work, so if you have alot of luggage, might want to stay on lower floors.
Stayed 7 nights in Feb 2021

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had an on-suite room with double bed. We had everything we needed. There was TV, fridge, tea and coffee and towels. The room was clean. The building itself is a bit run down e.g. the elevator wasn't working (but we stayed in the first floor, so no need for it). The rate was excellent, hence overall you get good value for the money if you are ok with basic accommodation. There was also a shared kitchen which was clean but we did not use it. The parking (about 10 cars) outside was paid parking but free on the weekend. However very much in demand so that we walked everywhere in order not to lose the spot.
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very friendly but the accommodation was VERY budget and basic.
Stayed 2 nights in Feb 2021

6/10 Okay

Haru, Yamanashi

Travelled with group
Disliked: Amenities, property conditions & facilities
No elevator and heater. Pillow and mattress were very uncomfortable. But hot shower, Fast wifi and good price.
Stayed 7 nights in Jun 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corona Station
This hostel is the best place to catch the coronavirus. Dirty rooms and common areas, windows closed, heavy air. Never stepping in there again.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Shelly, Rotorua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a double room with private bathroom. Room and bathroom were clean and tidy. Was a hot night, so a fan was provided. Was reasonable price for Auckland
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Cold Water in Shower not working this morning. Hand Basin Cold tap dripping all night Couldn't turn it off. Some pesky little biting critters in carpet. Other than that I would stay again. I thought the Reception Staff were exceptional. They were extremely helpful & very Courteous. Thank You! Barry
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is 1-star. It does have a kitchen and beds, but everything is beyond basic. I've stayed in hostels around Asia, Europe and South America, and they've never been this bad. To start, the staff aren't rude, but they're not exactly helpful. They also failed to mention that they don't provide towels - I walked to Westfield, and all the places that sold towels were expensive. The atmosphere is also quite bad - it doesn't have the fun atmosphere that other places have - it just feels seedy. i ended up leaving and booking elsewhere, but they wouldn't refund my money. Would not recommend at all.
Stayed 6 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Felt very uncomfortable staying here as a lone travelling female, very creepy place with gangs of people on drugs standing around outside the entrance all day and night that would bother everyone who entered or left the building... not very pleasant. I Stayed in a female dorm, the room was clean, but the cleaners went through my locker and the locker of another girl in my dorm and left our things out everywhere, staff seemed uninterested when we told them. The kitchen was disgusting, and the toilet had no ceiling... can’t believe I payed to stay here... really gross
Stayed 1 night in Nov 2019

8/10 Good

Jerry

Liked: Cleanliness, room comfort
Handy location
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Very strong smell of air freshner in room. Liked location.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Tsukasa

Stayed 1 night in Jul 2019

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Reckless management
I’ve been staying in this hostel for a while and for some reason it’s not been taken care of for some weeks now. The property got a lift that started breaking every other week and now for more than 8 days it’s without repair. It’s a pain when it’s located in the 5th floor and we have to come all the way up and down. The biggest male shower is under maintenance for about a month now and we don’t know when it’s going to be open again. This week one of the two fridges stopped working and no note was released to let the tenants know they should move their food. Some food stayed unattended in the broken fridge for more than 24h. The way things are rolling up show the management is not really into improving things here and it’s sad since it’s in a great location. In addition to that, prices are not getting reasonably lower even though we are in a low season and demand has shrunk for some time now.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Clean, friendly and affordable. All cooking facilities and kitchen were awesome and I enjoyed feeling welcomed and safe.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in excellent location. Every thing in CBD was close-by, lot of foods available in the surrounding area. Got one issue about connecting my Cell Phone & TABLET to hostel's WIFI system.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The room they had me check into was a mess, people had their stuff all over the place to the point where I didn’t know where to put my own stuff. They advertised that there were lockers in the room, but none of them worked. The place seemed really sketchy and I wasn’t comfortable leaving my things in my room unlocked so I complained and was put into a private room until they could fix the lockers the next morning. I found a dead bird under my bed in the private room. I was so disgusted and turned off that I checked out early and complained saying I wanted my money back. The guy working at the desk took down my information and said his manager would contact me but no one did, and there is no contact info for this hostel listed online, so I paid for a full week without staying there.
Stayed 6 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
While the Station Backpackers is a fascinating building which had an interesting history when it was the Station Hotel, its current condition is far from what it would have been like in its heyday. Our room was small yet manageable, very clean, linen very clean and fresh and our stay was comfortable, yet the whole building is very old and tired. The shared kitchen had very basic cooking facilities and barely any equipment to cook a satisfactory meal so having own provisions is recommended if self catering. The hotel is conveniently close to Auckland Strand railway station, rental cars and supermarket which is handy for travel and food requirements. It's also close to the wharf areas and Auckland city centre.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rundown but great location and double room with en-suite was very clean. Thank god for the electric fan as was very hot!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Tayla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, perfect for 1-2 nights for concerts
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

K, Whanganui

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Got a triple ensuite, entered the room to one bed unmade and looking like it had been slept in and rubbish in the room (empty water bottles etc). Shower was freezing cold at 4.30pm (thankfully it was warm in the morning). Desk staff friendly, location brilliant for concerts, but the cold shower and unserviced room left much to be desired.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Raymond

Liked: Cleanliness, staff & service, room comfort
Backpackers retreat
Nicely placed for the Station and night life
Stayed 1 night in Feb 2019

8/10 Good

Kirsty

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Central location, but very dirty and construction next door didn’t allow for sound sleep
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
The room was spacious and the location of the hotel was fine. However, the hotel smells bad. I noticed that the staff did cleaning every morning but I doubt that they did it thoroughly. I found a used sheet and an earing in my folded blanket. The room smelled bad when I first came. They tried to clean it with bleaching solution (I guess) but it made the room smelled like bleaching solution. Very inconvenient. The bathroom space was very limited.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel close to the railway station starf friendly and helpful
Stayed 1 night in Nov 2018

8/10 Good

Latu

We booked last minute after we ended up not being able to make it to our intended hotel. It was easy to book then show up at the hotel 30 mins later. They had the booking and we checked in within 3 minutes. This is a backpacker's hostel, but we got a room with an ensuite, and it was great for the night we needed. There are kitchen facilities down the hall, and a mini fridge in the room. The room was clean and had towels and toiletries ready for us. The parking outside the door is free from 6pm-8am, so we only had to pay for 2 hours, which was a steal. It's located downtown, within walking distance of a grocery store, several restaurants, and at least 5 car rental places. If you want something clean and cheap, this is it.
Stayed 1 night in Nov 2018

10/10 Excellent

Debz, Napier, Hawkes Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Station Backpackers is a great place to stay ,especially when youre attending a concert at Spark Arena (just a few minutes walk away) I had no problems with the room, the staff or the facilities available and I would definitely stay there again :)
Stayed 1 night in Nov 2018

6/10 Okay

Mini

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A great location, clean and functional. I was disappointed though with the standard of the bathroom and shower...leaking shower rose, stripped- out hot water tap, fan didn't work, rotten woodwork on the shower box.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed.
Bedrooms are right next to common areas with no sound proofing at all, meaning the sound carries through the walls. Right next to construction as well - which started up at 7am sharp. Many people up late drinking, with loud music and louder voices. Alcohol was confiscated at midnight - this made no difference, as the loud noise continued well past 3am, both members of staff on that night doing very little despite numerous complaints by numerous people. Beds were uncomfortable and you could feel the springs with no padding between the springs and what you were lying on, as well as creeked whenever you moved. Free wifi did not work. It was impossible to get a good night sleep. I will never recommend this hostel to anyone, having stayed here myself. The location near spark arena was convenient, but that was the only saving grace.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hello, this is a quite nice hostel for the price. It is a very social place with lots of people. But the problem is that the 5th floor kitchen doesn't work, there are only electric stove tops that barely boil water. It takes hours to cook a proper meal, unless you go in the other floors' kitchens. The bedrooms are okay, not the best mattresses, but you have your own loacker which is nice, and the location of the hostel is very good, with everything a few minutes away
Stayed 4 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelt, stains in the sheets, shower was dirty, elevator was broken
Stayed 1 night in Oct 2018