Thank you Michelle for the top marks, I have followed up with the team on Reception and thanked the door man for his efforts. We look forward to welcoming you back to the hotel in the near future.

Thank you Somphone for the feedback we look forward to welcoming you back to the hotel in the near future.

Thank you Rosina for the feedback we hope to get a better score in your next stay with us.

Thank you Kylie for your feedback we hope to welcome you back to the hotel in the near future.

Thank you David for the top marks and kind comments we hope to see you again soon.

Thank you Taz we look forward to welcoming you back to the hotel in the near future.

Thank you Rick for the top marks and kind feedback we hope to see you again soon.

Thank you Stephane for the kind comment and top marks the team and I look forward to welcoming you back to the hotel in the near future.

Thank you Amanda Jane for the kind feedback I appologise about the issue with the bathrobes I have followed up with the team accordingly.

Thank you Manj for the kind comments and top feedback we look forward to welcoming you back to the hotel in the near future.

Thank you Kourtney for the top marks we look forward to welcoming you back to the hotel in the near future.

Thank you Christopher for your feedback we hope to welcome you back to the hotel in the near future.

Thank you Janine for the top marks and kind comment. We hope to see you again soon.

Thank you Paul I have thanked Rick and we look forward to welcoming you back to the hotel in the near future.

Thank you Ernest for the great comments perfection is what we work towards everyday. We hope to see you again soon.

Thank you yougesh for your feedback, we are updating our toiletries at present hopefully on your next stay you can enjoy the upgrades.

Thank you Dianne I have thanked Rick for his attentive response to you, we hope to see you again soon.

Thank you Hanh for the kind comments and review we look forward to welcoming you back soon.

Hi Shaun thank you for feedback I understand Rick and Mandy are across the situation and have been in touch. We look forward to welcoming you back to the hotel soon.

Thank you Debra for the kind words and top marks we hope to see you again soon.

Thanks Bernard for the top marks we are replacing the carpets shortly and look forward to showcasing the improvements on your next stay with us

Thank you Gary for the kind comment and top marks we hope to see you again soon.

Thank you Jackie for the top marks we hope to see you again soon.

Thank you Socorro for the kind comments and top marks we hope to see you again soon.

Thank you Geoffrey for your feedback I will follow up with your comments on both and ensure we resolve.

Thank you Susan for the top makes we hope to welcome you back to the hotel in the near future.

Thanks Erika for the kind comments I will follow up around the wine. We look forward to welcoming you back to the hotel in the near future.

Thank you Frank for the kind comments we look forward to seeing you again soon.

Thank you Mackenzie for the top marks we look forward to welcoming you back to the hotel in the near future.

Thank you William for the feedback we are refinishing the rooms so hopefully on your next stay we achieve that 5 out of 5 review.

Thank you Bridget for the kind comments and review. We look forward to welcoming you back to the hotel in the near future.

Thank you Mary for the top marks and kind comments we hope to welcome you back to the hotel in the near future.

Thank you Julie for the top marks we hope see you again soon.

The bank you Michelle for the top marks the team and I look forward to welcoming you back to the hotel in the near future.

Thank you Kera for the top marks we hope to see you again soon.

Thank you Stephen for the feedback we look forward to welcoming you back to the hotel in the near future.

Thank you Tracey for the top marks we hope to see you again soon.

Thank you Charlotte for the top marks we look forward to welcoming you back to the hotel in the near future.

Thank you Lori for your feedback, I will look into your comments around the breakfast, hopefully we can showcase an improvement on your next stay with us.

Thank you Xiaojin for your feedback we hope to see you again soon.

Thank you Mike for your kind comments and top marks we look forward to welcoming you back to the hotel in the near future.

Thank you Derek for the top marks we hope to see you again soon.

Thank you Denise for your kind comments and top marks. We look forward to welcoming you back to the hotel in the near future.

Thank you Justin for the top marks we hope to see you again soon.

Thank you Stella for the kind comments and feedback we look forward to welcoming you back to the hotel in the near future.

Thank you Erin for your feedback, I am sorry about the issues you experienced with the towels and the lack of follow up from the team. I have followed up accordingly. We look forward to showcasing the improvements on your next stay with us.