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Reviews of Quest on Eden

4 out of 5
Quest on Eden
52 Eden Crescent, Auckland

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 279 reviews" "
Rating 8 - Good. 112 out of 279 reviews" "
Rating 6 - Okay. 41 out of 279 reviews" "
Rating 4 - Poor. 10 out of 279 reviews" "
Rating 2 - Terrible. 13 out of 279 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean apartment with everything one for need on their stay. Friendly and helpful staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Ddddd
Stayed 1 night in Nov 2023
Response from Quest on Eden on 2 Feb 2024
Thank you very much for your score!

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted a property within east walking distance to Spark Arena and this was perfect. Rooms well appointed. Staff were lovely and very helpful. There is no aircon in these rooms.
Stayed 1 night in Oct 2023
Response from Quest on Eden Team on 6 Nov 2023
Dear Cara,Thank you so much for your kind words regarding your recent stay in Quest on Eden.It is great to hear that our convenient location allowed you to visit some of the best attractions Auckland has to offer.We could not agree more on the rooms: they are wonderful!We always try to go above and beyond to please our guests. Your happiness and satisfaction are our number one priority.We are so happy that we had the opportunity to have you with us!Kind regards,Quest on Eden Team

10/10 Excellent

K

Stayed 2 nights in Oct 2023
Response from Quest on Eden Team on 6 Nov 2023
Thank you so much for the perfect score! :D

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The location is quiet and the staff are extremely hospitable.
Stayed 1 night in Oct 2023
Response from Quest on Eden Team on 6 Nov 2023
Dear Mark,Thank you for such a nice review about your stay at Quest on Eden.As you have mentioned, our location is hard to beat as we are located centrally in the heart of midtown, but still in a quiet area.It makes us incredibly proud to read that our team did a wonderful job taking care of you.It was a pleasure having you, and we eagerly look forward to making your next stay with us even more special than the last.Best regards,Quest on Eden Team

8/10 Good

Abby

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good for family group stay. We had 2 separate rooms. Full kitchen and lounge area. Plenty of seating. Clean and tidy.
Stayed 3 nights in Sep 2023
Response from Quest on 3 Oct 2023
Thank you for staying with us recently Abby, it was lovely to host you all. Thank you also for the feedback, it is very much appreciated. We are very pleased your stay went well and we look forward to welcoming you all back sometime in the future.Kind regards, Quest Management

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Quest on 26 Sept 2023
Hi Amanda, thanks for staying with us recently at Quest on Eden. We hope you had a fantastic stay.We enjoyed hosting you and we look forward very much to hosting you again sometime in the future.Kind regards,Quest Management

10/10 Excellent

Todd

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Steve on 28 Aug 2023
Thank you for staying with us Todd, it was great hosting you a few days ago. We hope your time here in Auckland was enjoyable as well as your time here at Quest on Eden. We look forward to welcoming you back sometime in the future.Kind regards, Steve WhiteFront Office Manager

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Steve on 23 Jul 2023
Thank you for choosing to stay with us Robert, it was great hosting you. Thank you also for the feedback, we greatly appreciate it.We look forward to welcoming you back sometime in the future.Kind regards, Steve WhiteFront Office Manager

10/10 Excellent

Pio

Travelled with partner
Steve White was very warm and welcoming, he made you feel like you where actually living there. Excellent man. Hence the reason I would chose to stay there again. Up the Wahs
Stayed 1 night in Jul 2023
Response from Steve on 21 Jul 2023
Thank you for staying with us Pio, it was great having you with us last weekend. Thank you also for your feedback and kind words, it is greatly appreciated. We look forward very much to welcoming you back again sometime in the future.Kind regards, Steve WhiteFront Office ManagerUP THE WAHS!!!!!!

10/10 Excellent

Bruce

Stayed 3 nights in Jul 2023
Response from Steve on 8 Aug 2023
Thank you for staying with us recently Bruce it was lovely hosting you. Thank you also for your feedback, we really do appreciate it. We look forward to welcoming you back sometime in the future.Kind regards, Steve WhiteFront Office Manager

8/10 Good

Yvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023
Response from Steve on 31 May 2023
Thank you for staying with us Yvette, it was lovely hosting you.We look forward to hosting you again, sometime in the future.Kind regards, Steve WhiteFront Office Manager

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front of house staff, and friendly clean up crew.
Stayed 1 night in Mar 2023
Response from Steve on 30 Mar 2023
Thank you for staying with us recently Sue, it was lovely to host you.Thank you also for your feedback, I will pass on your kind comments to our team.We look forward to hosting you again in the future.Kind regards, Steve WhiteFront Office Manager

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with room, however not used to all the hill walking. Oh well!
Stayed 1 night in Mar 2023
Response from Steve on 22 Mar 2023
Thank you for staying with us Christina, it was lovely hosting you recently. Thank you also for the lovely review, but yes, these hills around Auckland can be quite menacing at the best of times even for us locals.We look forward to welcoming you back sometime in the future.Kind regards, Steve WhiteFront Office Manager

10/10 Excellent

Essie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend Quest on Eden. Customer service was impeccable. Room was in immaculate condition. Check in and check out was super easy. We will definitely be returning
Stayed 1 night in Mar 2023
Response from Steve on 17 Mar 2023
Thank you for staying with us Essie, it was lovely hosting you. We are very pleased your stay went well and that our hotel and staff both made a positive impact on your stay.We look forward to hosting you again sometime in the future.Kind regards, Steve WhiteFront Office Manager

4/10 Poor

Marnie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Quest on Eden on 5 Apr 2023
Thank you for staying

10/10 Excellent

Nadia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great stay, easy 5 min walk to Spark arena, 10mins to queens street. Friendly staff and full apartment amenities.
Stayed 1 night in Feb 2023
Response from Steve on 21 Feb 2023
Thank you for staying with us recently Nadia, it was lovely hosting you.We appreciate your feedback and are very pleased your stay went well.We look forward to hosting you again in the future.Kind regards, Steve WhiteFront Office Manager

10/10 Excellent

DHIRESH

Stayed 1 night in Feb 2023
Response from Steve on 19 Feb 2023
Thank you for staying with us Dhiresh, it was lovely hosting you recently.We very much look forward to seeing you again in the future.Kind regards, Steve WhiteFront Office Manager

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!!!
The service was amazing, we arrived in the pouring rain after 26h of travel and although we expected to just be able to stow our bags, they let us check in early which was massively appreciated. The gentleman in the morning was also very helpful and partially walked us to the train station! Awesome apartment, great staff would strongly recommend.
Stayed 1 night in Feb 2023
Response from Steve on 7 Feb 2023
Thank you for staying with us recently Amy, we are stoked that you had a wonderful stay and that we were able to make your time here in Auckland memorable.We look forward very much to hosting you again in the future,Kind regards, Steve WhiteFront Office Manager

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Steve on 25 Jan 2023
Thank you for staying with us recently Susan, we very much enjoyed hosting you.We look forward to seeing you again in the future, Kind regards, Steve WhiteFront Office Manager

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, close to Spark Arena, handy to have washing machine & dryer, modern and clean apartment. My family will stay here again.
Stayed 1 night in Jan 2023
Response from Steve on 21 Jan 2023
Thank you for staying with Chelsea, it was wonderful hosting you. We are very happy your stay went well and we certainly look forward to seeing you back with us in the future.Kind regards, Steve WhiteFront Office Manager

10/10 Excellent

kevin

Stayed 1 night in Nov 2022
Response from Steve on 15 Nov 2022
Good afternoon Kevin, thank you for staying with us here at Quest on Eden, it was lovely hosting you.We are very pleased you enjoyed your stay and we hope to see you again in the future.Kind regards, Steve WhiteFront Office Manager

10/10 Excellent

Sharleen

Liked: Staff & service, amenities, property conditions & facilities
Very well appointed and clean. The receptionist was super friendly, efficient and helpful
Stayed 1 night in Nov 2022
Response from Steve on 15 Nov 2022
Good afternoon Sharleen, thank you for staying with us here at Quest on Eden, it was lovely hosting you.We are very pleased you enjoyed your stay and we hope to see you again in the future.Kind regards, Steve WhiteFront Office Manager

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property. Classic features house lovely functional apartments. Tastefully furnished and well equipped. Staff are very polite and attentive. Easy walking distance to the city
Stayed 1 night in Nov 2022
Response from Steve on 15 Nov 2022
Good afternoon Julie, thank you for staying with us here at Quest on Eden, it was lovely hosting you.We are very pleased you enjoyed your stay and we hope to see you again in the future.Kind regards, Steve WhiteFront Office Manager

8/10 Good

Rebekah and Barry

10/10 Excellent

Louis

Stayed 2 nights in Sep 2022

10/10 Excellent

Jason

Stayed 2 nights in Jun 2022
Response from Hotel Management on 5 Jul 2022
Good morning Jason, Thank you for staying with us here at Quest on Eden, it was lovely hosting you. Thank you also for your review, we really appreciate it. We hope to host you again in the future. Kind regards, Steve White Front Office Manager

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Hayz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little apart hotel
Good little apart hotel ideal for families. We booked it for the walking distance to spark arena for Lion king show and it was an easy walk to and safe coming back at night! Friendly helpful staff onsite. Good location.
Stayed 1 night in Jul 2021
Response from Hotel Management on 2 Aug 2021
Thank you, Hayz, for your perfect score. Hope we can welcome you back soon :)

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Agustina on 5 Jul 2021
Good afternoon Anonymous, We would really like to hear from you. Could you please give us a call so we can discuss your feedback?

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pleasent friendly staff and clean rooms.
Stayed 2 nights in Apr 2021
Response from Agustina on 5 Jul 2021
Thank you for your feedback. We are lad you enjoyed your stay.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021
Response from Agustina on 5 Jul 2021
Thanks your feedback. We really appreciate it

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms need fans as no air con
Was very nice room and great security. Great location and friendly reception. Great value for money, only exception is that it needs to provide a fab in room as only has heaters available and the wall heater which was also a fan, does nothing to cool room. I wouldn’t be able to sleep in there in summer if they didn’t have fans available. Otherwise excellent
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Stayed 1 night in May 2020

8/10 Good

fiji

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
beautiful room, but it had a strong damp smell. made me want to spew. i had to buy a scented candle to mask the smell
Stayed 2 nights in Apr 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location. Permanent residents in the building I think. Very strong curry cooking smells coming from a room right by the lift
Stayed 2 nights in Mar 2020
Response from Nick Simmons on 19 Mar 2020
Thanks for the Review - we are very pleased you enjoyed your stay with us. As an apartment Hotel, our guests often make full use of the facilities on offer, which is fantastic. We trust that anyone staying with us for more than a night or two enjoys a home cooked meal, since the supermarket is very close, and the kitchen is well equipped for cooking.

10/10 Excellent

Ann marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Agustina on 9 Mar 2020
Thank you very much for your perfect score! We look forward to welcoming you any time soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no air conditioning otherwise very nice and clean a card with contact details of counter would be good
Stayed 1 night in Feb 2020
Response from Agustina on 9 Mar 2020
Thank you very much for your feedback and your suggestions!

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary help after all 4 luggage delay
On 2/13/20, Front desk manager kept our email and phone number because our luggage did not arrive. She was going to call us in case the airline sent it to the Quest hotel after we had checked out. She was very helpful. We had to take a taxi back to the airport, before our cruise to New Zealand started. We want to thank her for her kindness.
Stayed 1 night in Jan 2020
Response from Agustina on 8 Mar 2020
Thank you very much for the perfect score. We are glad you enjoyed your stay and look forward to welcoming you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception very helpful. Well located to all we wanted to access using Uber or walking
Stayed 2 nights in Feb 2020
Response from Agustina on 8 Mar 2020
Thank you so much for your feedback!

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Juan-reception on 14 Feb 2020
Thank you so much for your Feedback

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nobody was st the check in and check out counter. Lift didnt work. No bedside lighting. Rest of the room was ok
Stayed 1 night in Feb 2020
Response from Juan - reception on 14 Feb 2020
Thank you so much for your feedback. I am so sorry for the lift inconvenience, not operating for two hours due to a technical check. We would love to make it better the next time, please get in contact with the reception staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Juan-Reception on 14 Feb 2020
Thanks for your Feedback!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auckland Quest
Central location and easy access to a number of key attractions and services.
Stayed 2 nights in Jan 2020
Response from Agustina on 31 Jan 2020
Thank you so much for a perfect score!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BD central
Excellent central CBD location
Stayed 5 nights in Jan 2020
Response from Agustina on 31 Jan 2020
Thank you very much for your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Agustina on 22 Jan 2020
Thank you very much for your feedback!

8/10 Good

Jordana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Perfect location with a car or walking. Lovely accomm.
Stayed 4 nights in Dec 2019
Response from Agustina on 22 Jan 2020
Thank you very much for staying with us and for your great feedback!

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Location and room were very nice. Parking was tight and getting in and out of garage not pleasant at all. T V did not have subtitles working, very hard for myself who is deaf.
Stayed 1 night in Dec 2019
Response from Agustina on 22 Jan 2020
Thank you for staying with us. We really appreciate your feedback, we will make sure all our TVs have subtitles.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, and great value. Reception staff were superb and communication about after hours check in was excellent.
Stayed 3 nights in Nov 2019
Response from Agustina on 22 Jan 2020
Thank you so much for your feedback!