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Reviews of Alexander Inn

4 out of 5
Alexander Inn
21 Alpers Avenue, Auckland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 295 out of 502 reviews" "
Rating 8 - Good. 169 out of 502 reviews" "
Rating 6 - Okay. 23 out of 502 reviews" "
Rating 4 - Poor. 9 out of 502 reviews" "
Rating 2 - Terrible. 6 out of 502 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaoyin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2024
Response from Uini on 8 Apr 2024
Dear Xiaoyin,Thank you for your time to leave a review.We appreciate your business and rating.We hope to see you again.Thank you and take care

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for Auckland shopping within walking distance!
Stayed 1 night in Mar 2024
Response from Uini on 16 Mar 2024
Dear Victoria,Thank you for your time to leave a review.We are happy to hear that the location was ideal for the purpose of your stay.We hope to see you again.Thank you and take care

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great, handy to Eden park
Stayed 1 night in Mar 2024
Response from Uini on 13 Mar 2024
Dear Tara,Thank you for your time to leave a review.We appreciate your feedback and rating and we hope to see you again.Thank you and take care

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Lovely lady on desk. Just what we needed. Price was great. Would stay again.
Stayed 1 night in Mar 2024
Response from Uini on 3 Mar 2024
Dear Christine,Thank you for your time to leave a review.We appreciate your business and we hope to see you again.Thank you and take care

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from Uini on 20 Mar 2024
To John,Thank you for your time to leave a review.We appreciate the rating and we hope to see you again.Thank you and take care

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Bed was large and bathroom was spacious. Kitchenette was small and had no stove.
Stayed 1 night in Feb 2024
Response from Uini on 16 Feb 2024
Dear Geoffrey,Thank you for your time to leave a review.We appreciate your feedback. The room type that you had booked does state kitchenette which means no cooking facilities.We do have other room types that have cooking facilities.We hope you arrived at the airport in plenty of time for check in.Thank you and take care

4/10 Poor

Jaykob

Stayed 7 nights in Jan 2024
Response from Uini on 4 Feb 2024
Dear Jaykob,Thank you for your time to leave a review.We appreciate your rating and sorry you felt that way, even with the free upgrade to a much bigger room.We wish you well.Thank you

10/10 Excellent

Glenn, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique
Stayed 1 night in Jan 2024
Response from Uini on 1 Feb 2024
Dear Glenn,Thank you for your time to leave a review.We thank you for your business, your feedback and great rating. We hope to see you againThank you and take care

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in Alpers
Always an excellent place to stay. Conveniently located and great staff, as well as comfortable rooms make this a regular go to.
Stayed 3 nights in Jan 2024
Response from Uini on 1 Feb 2024
Dear Marcus,Thank you for your time to leave a review.We appreciate your feedback and rating and that the location was ideal for the purpose of your stay.We hope to see you again.Thank you and take car

10/10 Excellent

Julian

Stayed 1 night in Dec 2023
Response from Uini on 1 Feb 2024
Dear Julian,Thank you for your time to leave a review.It is always nice to receive a wonderful rating from our guests. We hope to see you again soonThank you and take care

10/10 Excellent

Aarron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Dec 2023
Response from Uini on 1 Feb 2024
Dear Aarron,Thank you for your time to leave a review.We appreciate your feedback on how nice and clean it was.We hope to see you again soon.Thank you and take care

8/10 Good

Geoff

Stayed 10 nights in Nov 2023
Response from Uini on 1 Feb 2024
Dear Geoff,Thank you for your time to leave a review.We appreciate the rating you have given us.We hope to see you again soonThank you and take care

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Newmarket.
Stayed 1 night in Dec 2023
Response from Uini on 1 Feb 2024
Dear Barbara,Thank you for your time to leave a review.We appreciate your feedback and rating and we hope to see you again soon.Thank you and take care

10/10 Excellent

Md Humayun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Uini on 24 Nov 2023
Dear Md Humayun,Thank you for the wonderful rating you have given to Alexander Inn.We do hope to see you again.Thank you and take care

10/10 Excellent

Neville

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and tidy, great facilities and ideal room for my son and myself.
Stayed 2 nights in Nov 2023
Response from uini on 24 Nov 2023
Hi Neville,Thank you for your time to leave a review.We are very grateful for the wonderful rating and great feedback.We do hope to see you all again.Thank you and take care

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Stayed 3 nights in Nov 2023
Response from Uini on 16 Nov 2023
Hi Steve,Thank you for your time to leave a reviewWe appreciate your feedback and how perfect it was.We do hope to see you againThank you and take care

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I wanted somewhere near the southern cross surgery centre so I could walk to and from my operation, and have a good space to recover. It was only a short walk to the mall with lots of food options, so it made for a nice easy stay - exactly what I needed.
Stayed 2 nights in Nov 2023
Response from Uini on 12 Nov 2023
Dear Paul,Thank you so much for taking the time to leave us a 5 star rating, it is greatly appreciated.We hope to see you again soonThank you and take care

8/10 Good

Elizabeth, Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value accommodation
Stayed 2 nights in Nov 2023
Response from Uini on 12 Nov 2023
Hi Elizabeth,Thank you so much for sharing your experience with us. We are really grateful.We hope to see you all again.Thank you and take care

2/10 Terrible

Paul

Stayed 1 night in Oct 2023
Response from Uini on 15 Nov 2023
Hello Paul,Thank you for your posting.As per our phone conversation with Expedia, our closes at 7 pm. To allow bookings after hours is not monitored.We apologise for any incovenience this caused on that night.Thank you

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Uini on 24 Sept 2023
Dear Mark,Thank you for your 5 star rating, it is much appreciated.We hope to see you againThank you and take care

8/10 Good

Jaimie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Sep 2023
Response from uini on 20 Sept 2023
Dear Jaimie,Thank you for your time to complete the online survey.We thank you for sharing your experience with usWe hope to see you again

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice small hotel, perfect for our intended purpose of winding down from 3 weeks in a motorhome, attending a sporting event at Eden Park, and preparing for the next leg of our journey from the USA to Australia. The room was clean, quiet, and nicely appointed, and the staff were pleasant and helpful. Shopping, dining, and public transportation were within easy walking distance. Highly recommended.
Stayed 2 nights in Jul 2023
Response from Uini on 4 Sept 2023
Dear Michael,Thank you for taking the time to leave a review and for sharing your experience with us.We are grateful for your kind words and 5 star rating.Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.We do hope to see you again.Thank you and take care

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 3 nights in Aug 2023
Response from uini on 23 Aug 2023
Dear Adam,Thank you for your time to leave a review.We appreciate your feedback, and we hope to see you again.Thank you and take care

10/10 Excellent

John-Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, warm and quiet.
Nice, warm and quiet. All the comforts of home whilst away. Will be back soon.
Stayed 2 nights in Aug 2023
Response from Uini on 22 Aug 2023
Hi John-Paul,Thank you for your time to complete the online suvey regarding your stay.We appreciate your feedback, how nice, warm and quiet it was during your stay.We do hope to see you all again.Thank you and take care

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Westfield
Stayed 2 nights in Aug 2023
Response from Uini on 6 Aug 2023
Dear Taylor,Thank you for your time to leave a review.We appreciate the rating and we hope to see you again.Thank you and take care

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice. Fabulous spot for our needs
Stayed 1 night in Jul 2023
Response from Uini on 30 Jul 2023
Dear Janet,Thank you for your time to complete the online survey regarding your stay.It is always nice to see guests returning. We appreciate your feedback.Thank you and take care

10/10 Excellent

Shannon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and staff were very accommodating even when we arrived late.
Stayed 1 night in Jul 2023
Response from Uini on 30 Jul 2023
Dear Shannon,Thank you for your time to complete the online survey regarding your stay.We appreciate your feedback on how easy the late arrival procedure was.We do hope to see you again soonThank you and take care

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff upon check in and she came to our room to help us out. The room was good and comfortable with an excellent shower!
Stayed 2 nights in Jul 2023
Response from Uini on 25 Jul 2023
Dear Kimberly,Thank you for your time to complete the online survey regarding your recent stay.Thank you for the wonderful feedback you have given.We do hope to see you all again.Thank you and take care

10/10 Excellent

Christopher, Scottsdale

Stayed 1 night in Jul 2023
Response from Uini on 12 Aug 2023
Dear Christopher,Thank you for your time to complete the online survey regarding your recent stay.We appreciate the rating and we hope to see you all again.Thank you and take care

10/10 Excellent

Anna

Stayed 1 night in Jul 2023
Response from Uini on 6 Aug 2023
Dear Anna,Thank you for your time to leave a review.We appreciate the rating you have given us.We hope to see you againThank you and take care

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Uini on 16 Jul 2023
Dear Ann,Thank you for your time to leave a review.We appreciate the rating and we hope to see you againThank you and take care

10/10 Excellent

Neavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Uini on 7 Jul 2023
Dear Neavin,Thank you for your time to leave a review.We appreciate your feedback and rating, it is much appreciated.We hope to see you again soonThank you and take care

10/10 Excellent

Kelsi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely apartment and place to stay. Located super close to the mall. Was worried about proximity to motorway but was very quiet. Great place to stay.
Stayed 3 nights in Jun 2023
Response from Uini on 5 Jul 2023
Dear Kelsi,Thank you for your time to leave a review.We appreciate your feedback, and that the location was ideal for the purpose of your stay. We hope to see you again soonThank you and take care

8/10 Good

Cameron

Stayed 5 nights in Jun 2023
Response from Uini on 4 Jul 2023
Dear Cameron,Thank you for your time to leave a reviewWe appreciate your feedback and we hope to see you again soonThank you and take care

10/10 Excellent

arihia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very clean and comfortable. Well stocked kitchenette. Would definitely stay again
Stayed 2 nights in Jun 2023
Response from Uini on 4 Jul 2023
Dear Arihia,Thank you for your time to leave a review.We appreciate your wonderful feedback. We do hope to see you againaThank you and take care

10/10 Excellent

Anine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Super clean and very friendly staff. Walking distance to mall and bus route.
Stayed 1 night in Jun 2023
Response from Uini on 26 Jun 2023
Dear Anine,Thank you for your time to complete the online survey.We are so happy to hear that you had a lovey stay, the cleanliness is still up to standard and the praises of our staff. Glad you manage to explore the area.We hope to see you again soonThank you and take care

6/10 Okay

Ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning staff friendly. Other morbid. 12min Walking distance to everything. Clean, Comfortable. TaxisVERY LATE to pick up, plan 2 hours ahead. FacilitiesRoomBedReallyComfortable. Cooking utensils missing in room.... lack of staff traing. Still would really recommend this place. 4 out of 5
Stayed 8 nights in May 2023
Response from Front Desk Clerk on 19 May 2023
To Ken,Thank you for your feedback regarding your stay.If a taxi is booked on the same morning, there will always be a delay due to rush hour. It is advised to book the night before. The hotel books with one company only not sure on other taxi companies and their availability.All rooms are checked before guest arrive, trained to do so, not sure why or how this was missed. Your stay was for 8 days, I hope you did mention to the front desk staff to have the missing items replaced. Kind regards,

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and really nice facilities. I will return.
Stayed 3 nights in May 2023
Response from Uini on 15 May 2023
Dear Richard,Thank you for your time to leave a comment regarding your recent stay.We are glad that the location was ideal for the purpose of your stay and our facilities are still up to standard.We do hope to see you againThank you

10/10 Excellent

Pamela

Stayed 1 night in May 2023
Response from Uini on 14 May 2023
Dear Pamela,Thank you for your time to complete the online survey and for the wonderful rating.We hope to see you againThank you and take care

10/10 Excellent

Pru Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice stay at Alexandra Inn for three nights. Great location and free parking. Friendly staffs and reception. Reasonable rate in Auckland compared with others. Will definitely book again.
Stayed 3 nights in May 2023
Response from uini on 7 May 2023
Dear Pru Juan,Thank you for the wonderful feedback regarding your recent stay.We hope to see you againThank you and take care

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great accommodation in Newmarket
Always a great place to stay. Handy to the CBD and main routes north and south. Friendly and efficient staff. My go to when on business in Auckland as has all the amenities one requires.
Stayed 4 nights in Apr 2023
Response from Uini on 4 May 2023
Dear Marcus,Thank you for your time to complete the online surveyWe appreciate your feedback and for returning.We do hope to see you againThank you and take care

10/10 Excellent

Caleb

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with kitchenette facilities to easily accommodate our portacot.
Stayed 2 nights in Apr 2023
Response from Uini on 22 Apr 2023
Dear Guest,Thank you for the great feedback and rating. We glad you and the family liked the room to give more space with the portacot in the area.We hope to see you againThank you

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Mar 2023
Response from Uini on 4 Apr 2023
Dear Chris,Thank you for your feedback and rating, which is much appreciatedHope to see you againThank you and take care

8/10 Good

Summa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely and the check in and out was quick and easy. The room was lovely, clean and tidy and had coffee and tea. Shower was so nice and the bathroom was very spacious. My only negative with this property was the location as it is on a busy road I could hear cars zooming past all hours of the night and people were screaming and yelling on the street which is not pleasant.
Stayed 1 night in Mar 2023
Response from Uini on 3 Apr 2023
Dear Summa,Thank you for the glowing review regarding your stay last Friday.Alpers Avenue is a busy road due to the access to the northern motorway.Once all the windows are shut it eliminates the noise as our windows are double glazed.We do hope to see you againThank you and take care

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
location was good
Stayed 1 night in Mar 2023
Response from Uini on 26 Mar 2023
Dear Jason,Thank your time to complete the online survey.We appreciate your feedbackThank you and take care

6/10 Okay

Grace

Liked: Staff & service
Stayed 1 night in Mar 2023
Response from Uini on 26 Mar 2023
Dear Grace,Thank you for the rating your regarding your recent stay.We hope to see you againThank you and take care

8/10 Good

Rosemary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy apartment central to Newmarket and bonus having parking included. Upgraded to 2 bed unit was a,pleasant surprise
Stayed 2 nights in Mar 2023
Response from uini on 16 Mar 2023
Dear Rosemary,Thank you for your wonderful feedback from your recent stay.We hope to see you again Kind regards,

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things worked, communications good
Stayed 1 night in Mar 2023
Response from Uini on 11 Mar 2023
Dear George,Thank you for your feedback, much appreciated.We hope to see you againKind regards,

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to freeway and walking to restaurants. Extremely clean!!! Thank you!
Stayed 1 night in Mar 2023
Response from Uini on 5 Mar 2023
Dear Rodney,Thank you for your wonderful feedback It is always nice to hear that our cleanliness is still up to standard.We do hope to see you againThank you and take care

10/10 Excellent

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location! Clear rooms and wonderful little hotel
Stayed 1 night in Feb 2023
Response from Uini on 28 Feb 2023
Dear Roman,Thank you for your wonderful feedback.We hope to see you againKind regards,