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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/patio

Guest reviews

3.7 out of 5 Good
33 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Kitchen

Map

Explore the area

Popular LocationSkyCity Casino2 min walk
Popular LocationSky Tower3 min walk
Popular LocationSKYCITY Auckland Convention Centre3 min walk
AirportAuckland (AKL-Auckland Intl.)26 min drive

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  • Apartment, 2 Bedrooms

    Room amenities

    • 118 sq m
    • City view
    • Sleeps 5
    More detailsApartment, 2 Bedrooms
  • Apartment, 1 Bedroom

    Room amenities

    • 65 sq m
    • Sleeps 3
    More detailsApartment, 1 Bedroom

About this area

Auckland

Located in Auckland, Pelicanstay at Auckland CBD is in the business district. Aotea Centre and Auckland War Memorial Museum are cultural highlights, and some of the area's activities can be experienced at Viaduct Harbour and Princes Wharf. Auckland Zoo and Kelly Tarlton's Underwater World are not to be missed. Our guests appreciate the hotel's central location.
Visit our Auckland travel guide
View map
Popular Location

What's nearby

  • SkyCity Casino - 2 min walk
  • Sky Tower - 3 min walk
  • SKYCITY Auckland Convention Centre - 3 min walk
  • Queen Street Shopping District - 5 min walk
  • Viaduct Harbour - 8 min walk

Getting around

  • Auckland Britomart Station - 10 min walk
  • AirportAuckland (AKL-Auckland Intl.) - 26 min drive

About this property

Pelicanstay at Auckland CBD

4-star Auckland hotel in Auckland Central Business District, walk to Sky Tower
Along with a restaurant, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, an outdoor tennis court and a sauna are on-site. All 2 rooms have 2 bedrooms and feature free WiFi. Guests will find kitchens with full-sized fridge/freezers, ovens, hobs and microwaves.
Pelicanstay at Auckland CBD offers 2 forms of accommodation with washers/dryers and a hairdryer. This accommodation offers separate living rooms. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and portable fans.

An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: NZD 25 per day

Food and drink

  • 1 restaurant

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna

Family friendly

  • Full-sized fridge
  • Indoor pool
  • Kitchen
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Separate living room
  • Washer/dryer

Conveniences

  • Lift

Languages spoken

  • English

Outdoors

  • Terrace

Spa

  • Sauna

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Climate control (heating)
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Hob

More

  • Iron/ironing board
  • Separate living room
  • Washer and dryer

Policies

Check-in

Check-in between 3 PM and 9 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: NZD 105 per accommodation, per stay.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: NZD 25 per day
  • Late check-in fee: NZD 25 for check-in between 9 PM and midnight
  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pelicanstay at Auckland CBD Hotel
Pelicanstay at Auckland CBD Auckland
Pelicanstay at Auckland CBD Hotel Auckland

Frequently asked questions

Can I cancel my reservation for free at Pelicanstay at Auckland CBD and receive a full refund?
Yes, Pelicanstay at Auckland CBD offers free cancellation on select room rates, because flexibility matters! Please refer to Pelicanstay at Auckland CBD cancellation policy on our site for more details about any exclusions or requirements.
Does Pelicanstay at Auckland CBD have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Pelicanstay at Auckland CBD pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pelicanstay at Auckland CBD?
Self-parking is available for NZD 25 per day.
What time is check-in at Pelicanstay at Auckland CBD?
Check-in is from 3 PM to 9 PM. Late check-in is available from 9 PM to midnight for a fee of NZD 25.
What time is check-out at Pelicanstay at Auckland CBD?
Checkout is at 11 AM.
Where is Pelicanstay at Auckland CBD located?
Located in Auckland Central Business District, this hotel is steps away from SkyCity Casino and Sky Tower. SKYCITY Auckland Convention Centre and Queen Street Shopping District are also within 5 minutes. Auckland Britomart Station is 10 minutes by foot.
3.7
Good
33 reviews
5 - Excellent
10
4 - Good
11
3 - Okay
6
2 - Poor
3
1 - Terrible
3

4.0/5

Cleanliness

3.5/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
*** READ THE FINE PRINT FIRST ***
I'd written a long review but the damn thing got lost when I submitted it. Watch out for hidden 3.5% surcharge on your card which is only mentioned on you have confirmed your booking - and after they've taken your money. There is a $105 cleaning charge which is ok for a long stay but not for a few nights. There is no service during your stay. Make sure you ring the 'onsite manager' (yeah right - they are at least 10mins away). Dont bother trying the Hotel staff they wont want to know as it is a private apartment in the hotel building, nothing to do with the hotel (no room service, cleaning etc), but you can use the pools and sauna. Ive written more in a photo I've uploaded as I ran out of text space in my original scathing review.
Stayed 14 nights in May 2019

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
One to avoid.
Getting the keys was ok received a text in advance with instructions. The room booking was for my parents, retired, from out of town for a concert. Keen for it to be a little special for them. However all disappointed to find the room was filthy. Crumbs and hair in crevasses of couch cushions, hairs on the basin and rubber seals coming off the shower, fingerprints all over the chrome, it all felt very grubby. Parents sat on blankets on couch. To top it all, in the fine print of the reservation was a hidden cleaning charge of $105!!!! Outrageous. Definitely one to avoid.
Stayed 1 night in Feb 2019

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

3/5 Okay

Stayed 5 nights in Jan 2019

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities
The location was good, great balcony but not very good condition of outdoor furniture. Beds were comfortable. Older apartment but everything you need. Unfortunately the dishwasher was leaking when we arrived and continue to leak all over the kitchen floor the whole time we were in the apartment despite ringing to let them know.at least twice. Also asked for extra towels to mop up the floor continuously which didn't happen.
Stayed 5 nights in Nov 2018