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Reviews of Mt Eden Motel

2.5 out of 5
Mt Eden Motel
47 Balmoral Road, Mt. Eden, Auckland

Reviews

7.6

Good

Rating 10 - Excellent. 105 out of 436 reviews" "
Rating 8 - Good. 189 out of 436 reviews" "
Rating 6 - Okay. 100 out of 436 reviews" "
Rating 4 - Poor. 33 out of 436 reviews" "
Rating 2 - Terrible. 9 out of 436 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Victor

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Tv wouldn't work. I went to reception, she changed the batteries around, but never came and checked. I was very tired and couldn't be bothered going back to her yet again. So, no TV. And the room smelled. The sheets were clean, if it wasn't for this I would have just gone and stayed somewhere else.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location Nice staff. Very comfortable. Will stay again.
Stayed 4 nights in Sep 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Reasonably clean and as tidy as it could be. You’re getting what you pay for really. Staff were wonderful and our unit was delivered fresh towels, took away rubbish etc.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quiet. Comfortable. Great central location
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Business Accomadation
Good Choice for My Employees on Business
Stayed 13 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Clean/comfortable rooms in a great location. Pool was underwhelming
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Close to cafes and city. Quiet area.Dated room but clean and satifactory
Stayed 3 nights in Feb 2020

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Reasonable rates. Older style but clean.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Disappointed
Felt misled by description and pictures. WiFi is free but limited by coupons given out by a lady with attitude at the front desk. The room was cleanish but there was an oily residue all over the counter we had to clean up. Location is ok not great. Very old hotel needs an update.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
GOOD - Close to city, quiet, and couldn't hear any road noise. Discount deal. NOT SO GOOD - No hairdryer. TV not working on advertised channels and because it being a holiday weekend tv wasn't able to be fixed. However we will be interested in staying there in the future.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very quiet. Check in was quick and easy
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice and easy
It is always a pleasure staying in this quiet, traditional, central motel.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location. Easy access to Auckland city and airport. Close to supermarkets and eateries. The motel is old but well maintained and situated in lovely garden surrounds, facilities are great for those that want to self-cater.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
The motel was in a good location for me but was very dated. The unit was quite large and well equipped and very quiet. The shower had good pressure but the shower head was fixed and unable to be adjusted, very annoying. Anyone shorter than my 5'10" would virtually drown.
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We didn't stay the property is rundown and outdated.
Stayed 6 nights in Nov 2019

6/10 Okay

Julian

Liked: Room comfort
It was a well priced hotel in Auckland in somewhat original 70’s condition. Well serviced daily and clean. Bed was comfortable . Room due for an upgrade.
Stayed 4 nights in Nov 2019

8/10 Good

Melanie, Wellington

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Breakfast was an added bonus and staff were lovely and friendly. Accomodation is simple but has everything you need so makes a great deal. Would stay there again with no hesitation.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic facilities but quite adequate for a short stay.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
very basic
The motel is old and cold, but the hosts worked hard to ensure we were as comfortable as possible and were very gracious, polite and friendly. There are only enough power points to plug in the electric blankets. Best to take a double-plug or two with you if you have a device to charge over night.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very helpful . Lady was lovely. Helpful as. Handy place
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

6/10 Okay

Geoffrey

Disliked: Property conditions & facilities, room comfort
Budget motel
This is obviously a budget motel and is badly in need of updating. The bathroom was poor and the hot water in the shower ran out. It did, however, heat up again after a while. Wifi was dreadful and it seemed that the modem was turned off at night as it was impossible to use the wifi at night and early morning. The continental breakfast was included and was good. The position was convenient.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for what you pay. Nice quieter location compared to the rest of auck. Friendly staff. Would stay again
Stayed 2 nights in Aug 2019

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes to CBD, nice neighborhood, new sheets every night
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
For me the location close to family is great, it is a little bit tied but clean and tidy, having a decent kitchen is a bonus. We will definitely use it on future visits.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very quiet. Loved the breakfast. All towels, linens and cutlery were top grade. Needs a bit of help with the electronics side of things, would have rather had regular tv in the lounge and the sports stuff in the bedroom but that is a personal choice. others may be happy with things as they are. Lovely family owned.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Unit was clean & had everything needed for an average stay, including a continental breakfast. The property is quite old, and grounds maintenance was lacking in some areas. Proprietors were helpful.
Stayed 3 nights in Jul 2019

8/10 Good

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room is an old style motel room (brick walls) but was very clean and tidy. Only a couple of slight issues: (1) the power points were very worn out and plugs would droop or fall out if not supported. (2) Shower hot water was good but no long showers and a sign indicated that 20 minutes would be required between each shower to enable reheating. Overall, enjoyed my stay and would go back next time.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Rooms looking old & run down. Window lstches broken, poor hrating, basic facilities.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
This property needs substantial upgrading or to be demolished!
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

6/10 Okay

Richard, Blenheim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. The room was very clean and the bed was comfortable. No cooking facilities at all, except for a microwave, and no utensils except, inexplicably, a cheese grater. Fairly noisy at all hours due to other guests. Great location. Low rating is due to the dreadful hot water policy, which sees the shower run cold if it is deemed that you have taken too long (this was confirmed by management - it’s turned back on after 15 minutes, long after your hair wash has been completed in cold water). As a paying guest, I found this to be completely unacceptable.
Stayed 7 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Good location Easy to find - on main road Felt that the room needed up-dating. Good value for money with breakfast included
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything transport shops activities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with stay Older motel but clean and very adequate
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Quiet, good location but basic in standard of room and amenities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is dated and not well maintained. The receptionist closed the reception at 7:45pm, even though it should have been manned until 9pm.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was quiet. Room was tidy and clean. We were up graded.
Stayed 2 nights in Mar 2019