Front of property

Reviews of Greenlane Manor Motel

4 out of 5
Greenlane Manor Motel
353 Great South Road, Greenlane, Auckland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 191 out of 319 reviews" "
Rating 8 - Good. 101 out of 319 reviews" "
Rating 6 - Okay. 23 out of 319 reviews" "
Rating 4 - Poor. 3 out of 319 reviews" "
Rating 2 - Terrible. 1 out of 319 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zhenyu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Mar 2024
Response from Wendy on 19 Mar 2024
Thank you so much for taking the time to post a review. We ook forward to seeing you again in the future. Kind Regards

10/10 Excellent

Rishi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic place but for our purpose - one night near airport it did the job really well.
Response from Wendy on 30 Jan 2024
Hi Rishi. Thank you for taking the time to post a review and for the much appreciated score. So glad that we met your needs for your one night stay in Greenlane. Kind Regards.

10/10 Excellent

Jacquie

Stayed 1 night in Nov 2023
Response from Wendy on 9 Dec 2023
Thank you so much Jacquie for taking the time to post such a great score. Really appreciate your support and look forward to seeing you again in the future. Kind Regards

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would certainly come back!
Great location & Hosts
Stayed 3 nights in Oct 2023
Response from Wendy on 7 Nov 2023
Hi Joe. Thank you so much for your kind words and great review. We hope to see you again in the future. Kindest Regards

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property although not brand new was very clean, roomy and comfortable, service was impecable and extremely helpful
Stayed 1 night in Oct 2023
Response from Wendy on 7 Nov 2023
Hi Vicki. Thank you for taking the time to post a review. So glad that you found the room clean and comfortable. We are always happy to welcome such friendly and positive guests. We hope to see you again the next time you come to Auckland. Kind Regards

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late and the staff were very proactive at contacting us and allowing us to come in late. Loved the security gate. Everything was very clean and comfortable.
Stayed 3 nights in Sep 2023
Response from Wendy on 7 Sept 2023
Hi Pam. Thank you for your lovely feedback. So nice to hear that you found everything clean and comfortable. The security gate certainly makes you feel safe and secure. I hope everything is well and we look forward to seeing you again next time you are in Auckland. Kind Regards Wendy

8/10 Good

Jennifer and Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and management friendly.
Stayed 1 night in Apr 2023

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly hosts, great central location and a very clean spacious room with plenty of car parks out front. Check in and check out was super easy. Would definitely stay again!
Stayed 1 night in Feb 2023
Response from Wendy on 23 Mar 2023
Hi Tamara. Thank you for taking the time to post such a lovely review. It goes without saying, that we would love to see you again in the future. Kind Regards

10/10 Excellent

shiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly host. Thanks
Stayed 1 night in Feb 2023
Response from Wendy on 23 Mar 2023
Hi Shiree. Thank you for taking the time to post a review. We really appreciate your score and look forward to seeing you again some time in the future. Kind Regards

10/10 Excellent

Andrei

Stayed 1 night in Jan 2023
Response from Wendy on 23 Mar 2023
Hi Andrei. Thank you for the great review score. Look forward to seeing you again some time in the future. Regards

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
We were only there for one night and it was a quick night since we were out late and left early in the morning. However, it was a fantastic place with the nicest hosts. Very clean and very respectable place. Would definitely stay there again!
Stayed 1 night in Jan 2023
Response from Wendy on 8 Apr 2023
Thank you Thomas for your lovely feedback. We are so grateful that we attract such wonderful guests who appreciate the things that are important to us. We hope to see you again in the future. Kindest Regards

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for a one nights stay.
Response from Wendy on 30 Dec 2022
Hi Julie. Thank you for taking the time to provide such an excellent review. We look forward to seeing you again in the future. Regards

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service
Very quiet. Friendly staff
Response from Wendy on 30 Dec 2022
Hi Peter. Thank you for your fantastic feedback. So glad you found the room quiet and the staff friendly. Look forward to seeing you again in the future. Regards

10/10 Excellent

Michaela

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lovely owners!
Stayed 1 night in Nov 2022
Response from Peter on 28 Nov 2022
Hi Michaela - thanks for your comments - hope to see you back again.

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic spacious room and well appointed. Staff were courteous and friendly. Check in was great. We will definitely stay again
Response from Peter on 28 Nov 2022
HI Glenn - glad you had a great stay with us and appreciate your rating.

10/10 Excellent

Lisa

Stayed 1 night in Sep 2022
Response from Peter on 8 Oct 2022
Looks like you enjoyed your stay with us -

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2022
Response from Peter on 8 Oct 2022
Thanks Steve hope to see you back again.

10/10 Excellent

Eileen

Stayed 1 night in Aug 2022

10/10 Excellent

Keri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/check out. Room was nice and tidy. Location was great
Stayed 1 night in Jul 2022
Response from Peter on 19 Jul 2022
Thanks for taking the time to do a review - looks like you enjoyed your stay us, hope to see back soon. cheers Peter

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this place to stay…
Stayed 1 night in Jun 2022
Response from Wendy on 3 Jul 2022
Hi Judith. Thank you for your wonderful recommendation. We look forward to seeing you again in the future. Kind Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet even though it was on a main road. It was very close to work and all amenities. The room was spacious and had everything I needed to make my stay homely. The bed was very comfortable too.
Stayed 2 nights in Jul 2021
Response from Peter on 27 Jul 2021
Glad you enjoyed your stay with us - hope to see you back again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel, friendly staff, definitely recommend
Everything about our stay was great, from the first courtesy phone call a few hours before we checked in to ensure we knew what time check-in closed, right through to checking out the next day. The staff were extremely helpful, parking was fantastic, and room was great (to the point that we were nearly too hot overnight!!). The motel is located on a busy road, and as mentioned in other reviews, there was no problem with road noise as the unit was down the back of the complex and didn't affect us at all. We will definitely be back if we ever need a motel in the area again. Thanks so much
Stayed 1 night in Jul 2021
Response from Peter on 27 Jul 2021
Great feed back - will pass onto the staff.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central motel with friendly helpful staff. Facilities modern and clean
Stayed 1 night in Jul 2021
Response from Peter on 20 Jul 2021
Thanks for taking the time to do a review - glad to see you enjoyed your stay with us and hope to see you back again.

8/10 Good

Verified traveller

Stayed 1 night in Jul 2021
Response from Peter on 27 Jul 2021
Nice review rating.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Wendy on 8 Jul 2021
Thank you so much for the fantastic review. Look forward to seeing you again in the future. Kind Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh motel. Excellent service. Great location.
Stayed 1 night in Jul 2021
Response from Wendy on 5 Jul 2021
Hi There. Thank you so much for posting such a positive review. We really enjoy meeting new people or welcoming return guests to Greenlane Manor. The feedback we have with regards to the cleanliness and presentation of our rooms is always appreciated. Look forward to seeing you again in the future. Kind Regards.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Peter on 11 May 2021
Thanks Greg for your review -

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Well presented property
Stayed 2 nights in May 2021
Response from Peter on 11 May 2021
Thanks for the review rating - hope to see you back again. Peter

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful staff!
Great room, large, comfortable, and clean. The staff really pushed the experience into the A+ range--they were exceptionally helpful and cheerful!
Stayed 2 nights in Apr 2021
Response from Peter on 1 May 2021
Hi Sally - great that you enjoyed your stay with us we try to make it an A+ experience so that you will return.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay since it was close to where I was working. Light, bright and very comfortable.
Stayed 1 night in Mar 2021
Response from Peter on 5 Apr 2021
Great review - hope to see you back again soon. cheers

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, nice kitchen with hob well stocked with pots and pans. Secure parking (gate closes at 8 pm, then need fob to enter). Walkable to bars and restaurants. Quiet guests. Very good value for the money and we will return.
Stayed 3 nights in Mar 2021
Response from Peter on 4 Apr 2021
Hi there - great review - glad you had a good stay and hope to see you back again. cheers Peter

10/10 Excellent

Shirley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Private, safe, convenient, fabulous room. Combined work and mother/son event to go to.
Stayed 2 nights in Feb 2021
Response from Wendy on 28 Feb 2021
Hi Shirley Thank you so much for such a positive review. So happy that you found Greenlane Manor so central and safe. The Deluxe Twin room was perfect for you and your son. Look forward to seeing you in the future. Kind Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people, very helpful definitely recommend. Handy location
Stayed 1 night in Feb 2021
Response from Wendy on 11 Feb 2021
Thank you so much for your positive and warm review. We really appreciate the opportunity to provide the best service we can. The Greenlane-Ellerslie area is a handy location which is so central to all things Auckland. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Peter on 15 Dec 2020
Thanks for your excellent rating.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Our stay was awesome, nice greeting with fantastic manager. Room was big, tidy and had everything you needed. Nice touch having cookies. Close to where we needed to go and was a nice and relaxing weekend.
Stayed 1 night in Nov 2020
Response from Wendy on 17 Nov 2020
Hi Dennis. Thank you so much for taking the time to post a review. Really enjoyed meeting you both and so happy that you found the room and the location met your expectations. Look forward to seeing you again in the future.

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely clean motel. We had a front unit, next to the road - didn’t hear a thing. Will be back soon.
Stayed 4 nights in Oct 2020
Response from Peter on 7 Nov 2020
Great review - another satisfied traveler - hope to see you back soon. cheers Peter

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Peter on 3 Nov 2020
Great rating - thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean. Had everything we needed.
Stayed 1 night in Oct 2020
Response from Peter on 9 Oct 2020
Thank you - great rating - hope to see you back again soon. cheers Peter

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Peter on 30 Sept 2020
Thanks for great rating.

10/10 Excellent

DrDave, Rotorua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful. Excellent communication. everything in good order. Friendly staff.
Stayed 1 night in Sep 2020
Response from Peter on 16 Sept 2020
Great rating and glad you enjoyed your stay - hope to see you back again soon. cheers Peter

10/10 Excellent

Hadi, Syd, Australia.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean, staff helpful, room setup good, everythiing have inside, wifi good, room fresh (no smell), nothing has complain. Happy to stay here, unlucky I wanted book for 2 night, there is unavailable therefore I have to move to another hotel nearby.
Stayed 1 night in Feb 2020
Response from Peter on 22 Feb 2020
Hi there - glad you had a great stay, sorry we couldnt do the extra night - perhaps next time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented easy parking .close to good dining.comfortable bed.
Stayed 2 nights in Feb 2020
Response from Peter on 22 Feb 2020
Thanks for the rating - hope to see back again. cheers Peter

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Peter on 20 Feb 2020
Great rating - glad you enjoyed your stay with us. cheers Peter

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from Peter on 20 Feb 2020
Hi thanks for your rating.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to the event I was attending. A little noisy as our room was on road front
Stayed 1 night in Feb 2020
Response from Wendy on 19 Feb 2020
Thank you for your review. Auckland can be a busy old place with a lot going on. We have a few different room and price options with the majority of our rooms off the road. Really appreciate you taking the time to give feedback. Look forward to seeing you in the future.

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Wendy on 19 Feb 2020
Thank you Michelle for such a great review. Look forward to seeing you for any future trips to Auckland.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to everything. Price for one night, horrendous!
Stayed 1 night in Feb 2020
Response from Wendy on 19 Feb 2020
Thank you for taking the time to post a review and for choosing to stay at the Greenland Manor. Hope to see you again in the future.

10/10 Excellent

David, Blackheath NSW Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, friendly, helpful management/reception
Stayed 3 nights in Jan 2020
Response from Wendy on 5 Feb 2020
Thank you so much for taking the time to review Greenlane Manor. Such a positive review is excellent. Look forward to seeing you again in the future.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
one nighter
Our stay was short and we felt a little expensive for the stay.
Stayed 1 night in Jan 2020
Response from Wendy on 23 Jan 2020
Hi There. Thank you for taking the time to post a review. Booking via an Online Travel Agent can in some instances increase the cost of a room as there is a commission component included in the rate. Hopefully the convenience and ease of making your booking using an OTA was a great experience.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and great value. Recommend highly.
Stayed 3 nights in Nov 2019
Response from Wendy on 25 Nov 2019
Thank you so much for taking the time to post such a fantastic review. It is important to us to provide rooms to a high standard and at a fair rate. Look forward to seeing you again in the future. Kind Regards