Reviews of Chalet Chevron

3 out of 5
Chalet Chevron
Brighton Road, 14, Auckland, Auckland Region

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 92 reviews" "
Rating 8 - Good. 42 out of 92 reviews" "
Rating 6 - Okay. 14 out of 92 reviews" "
Rating 4 - Poor. 7 out of 92 reviews" "
Rating 2 - Terrible. 2 out of 92 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Linda G.

Friendly owners, delicious breakfast, wonderful location
We were only able to stay one night, but we would recommend this B&B to anyone. We appreciated the location (like the quiet neighborhood), and had a delicious personally prepared hot breakfast, made to order. The owner (sorry I don't remember his name!) was really friendly and helpful. We liked the fact that we could book a room that had a big bed for me and my husband, and a separate room with 2 twin beds for our kids. Convenient and cozy. Not a lot of space if you have a lot of luggage, but that's the only slight disadvantage. All else was really good.
Stayed 1 night in Mar 2018

10/10 Excellent

John. W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Gary A

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Business stay
Ok. Owners were friendly and helpful but a little bit run down and lacking on comfort and facilities, so not good value for the cost. WiFi was an extra cost and tv was small old 14inch with no cable channels. Shower was frustrating as the temperature and water flow varied to a trickle.
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Very handy to Parnell and the Spark Arena
Rooms could do with a spuce up, nice old villa though. The breakfast was nice, and we got it at a good rate due to booking over six months ahead. Air con or a fan in the bedroom would make it more comfortable, as Auckland can be very humid. There are no lifts, so you need to use the stairs to stay there, not good if you have bad joints. Nice couple running the chalet but I don't think we would stay there again.
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Dated and misleading
Room booked was a king - was given a single room with a stained carpet in basement with a open window at street level. Woke up to find cockroaches in the shower - went out to the city for the day and locked the window because of my stuff being in the room (Macbook pro ect) and return to find the room cleaned - dead cockroaches missing from the shower and my street level window wide open ( this was to clear the musty smell of the room i understand) . Clearly they do not care about personal belongings or there guests stuff as both could have been stolen. I booked for two nights they never mentioned the roaches to me. it was such a bad experience that i left after one night and did not return even though i paid for two.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Fawlty Towers
After booking on Wotif we arrived at the hotel only to find the doors locked and several people trying to contact the staff. Eventually, I called the listed number and got through to a lady, who clearly was not pleased to be contacted. After a short exchange where I was being told that I had missed their check in time (none of this was evident on Wotif or notifications sent by Wotif). The lady then, proceeded to ask me when I had booked (it was several hours before, but not relevant to the discussion). Eventually the lady passed me on to the ‘manager’ who was with her. This gentleman was even more abrasive than the lady, he insisted to know what time I had booked, argued with me regarding what was advertised on Wotif and generally had the ‘why are you bothering me’ vibe. He then suggested that I go out to dinner and come back later when they had finished whatever they were doing. I insisted that they come to let us in, which they did, reluctantly 10min later. The interaction made the stay of just one night a bad experience, to their credit they tried to be extra nice and rrepair the relationhip, however, this seemed insincere and was too late. Accommodation itself was ok, it fit in with the area and some may enjoy that type of thing. Not if you like modern convenience though..
Stayed 1 night in Dec 2017

10/10 Excellent

Brandon, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and charming hotel
Lovely, cosy room. The staff were friendly and helpful. Chalet Chevron is a charming little place to stay, perfect if you like to have a nice, quiet spot but still close to the attractions. The Domain gardens are a short walk, as are the boutiques and cafes of Parnell. It is a historic building, and the room was quaint and comfortable. Excellent if you want a homely place to stay outside the busy CBD.
Stayed 7 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rob
Could not swing a cat around in the room well cramped.
Stayed 1 night in Nov 2017

8/10 Good

Julie, Adelaide Sth Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B close to City
Great Location, Kelly and Barb were lovely hosts, would stay there again if in Auckland.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good service, good breakfast, comfortable bed, nice people, real value for money
Stayed 1 night in Oct 2017

10/10 Excellent

Emily, Whangarei, New Zealand.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded to a sea view on arrival.
Wonderful stay, friendly and accommodating staff, helping with bags, to unlock room etc. It had the personal touch of home in a professional hotel stay. The view was beautiful. Thank you. Parnell was close by and places to eat were recommended by the staff. The cooked breakfast was delicious, asked exactly what you would like plus all the personal touches of continental. I would like to know how you do those perfect poached eggs. I would stay again because of the kind hospitality, thank you.
Stayed 1 night in Oct 2017

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Nice B & B
Great hosts, wonderful breakfast. Carpet could use cleaning. Would stay again
Stayed 2 nights in Oct 2017

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly stay in great location
Chalet Cevron hosts are excellent. Living room a nice homey environment, great breakfasts, nice location. This is an older home.
Stayed 2 nights in Oct 2017

10/10 Excellent

Jay, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable handy
Lovely views of the sea, really great breakfast. Friendly staff
Stayed 1 night in Sep 2017
Response from Kelly & Barb Owner/Hosts on 16 Sept 2017
Thank you for staying with us here at the Chalet. We are pleased that you enjoyed your stay...........and the breakfast for which we are known all over the world !!! See you next time.........

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
One night for rugby
Very nice area about what you expect for age of building breakfast was wonderful
Stayed 1 night in Jun 2017

6/10 Okay

Tazmina

Liked: Staff & service
Disliked: Cleanliness
Welcoming but ...
A Lovely friendly welcome from the hosts at this b&b in Parnell. Very close to the shopping, bars and restaurants and to Auckland Cathedral. The building is an original within 'Villa land'. However, It is tired and could do with redecorating to make it more comfortable.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm excellent value

8/10 Good

Elaine, nrew zealand

Liked: Cleanliness, staff & service, room comfort
Great location. Close to restaurants and shops. Near motorway on/ off ramps. Down quiet street. Very welcoming and friendly hosts. Cosy house. Beautiful lounge and dining area. Great breakfast with lots of choices. Parking on site, a big plus in Auckland. Firm beds. The only negative thing I could say, is the room I stayed in could very much do with an upgrade. Curtains ripped in lots of places. Decorations tatty. Could only get one channel on the TV.

8/10 Good

traveller

Liked: Cleanliness, staff & service, room comfort
Great location with a amazing bedroom views
Very comfortable stay and the owner is super friendly and helpful. The breakfast is delicious and not to be missed. The bed is comfortable but the bedroom furniture might need a little updating. Location is very close to cbd, you can even walk (around 30min) My only suggestion is if they can install thick curtain blackouts to block the day light for people that like to sleep in. Overall great experience and would def recommend

8/10 Good

Lesley R

Liked: Staff & service, room comfort
Felt like home
Our hosts were amazingly friendly and helpful. Breakfasts excellent. Like a home away from home.

8/10 Good

Di, K Brighton Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming old world hotel close to all facilities.
A "home away from home". Lovely bedroom and ensuite with views of Rangitoto and harbour. Close to transport and Parnells restaurants and galleries yet walking distance to Auckland city. Big breakfast either continental or cooked. Owners Kelly and Barb extremely helpful and courteous. Would highly recommend this hotel to family and friends and already looking forward to staying there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Bed & Breakfast in Parnell, New Zealand.
Lovely bed and breakfast.

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
A great stay. Room was as clean and tidy and hosts were welcoming and helpful. Breakfast was good. Check in and check out was easy and fast. Local restaurants only a few minutes away.

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Great host, very welcoming. Happy to arrange for me to have an early cooked breakfast, which was delicious. Room was a bit tired but clean. Overall excellent value. I would definitely stay there again.

6/10 Okay

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast was best part of the stay. Carpet needs replacing and toilet appeared to have been used prior to my arrival as there was unflushed toilet paper in the bowl.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what was described to us
Very disappointed when we first arrived to find the room was actually a studio room not two separate rooms like I was told on the phone prior to booking. We booked the family room, I did speak with a male and asked him if the bedroom had privacy as we were traveling with another couple. He said yes 1 bed is when you first enter the room then the other bedroom is "down the hall" great we booked it! Sadly that was not the case at all. You could see one bed by standing at the other bed! No door or curtain dividing the two rooms.Hardly any floor space to move, small pokey dated bathroom, tired decor, we were so underwelmed! Saw that they were fully booked so had no chance to change rooms or have two separate rooms so decided to go and find other accommodation for one of the couples. Found a place close by for $150 a night. Never once did we hear from the owner the whole time! We walked past him on two occasions and he never acknowledge us! Part of the room package was cooked breakfast, we were never asked or told about that, no information about it. So we paid $250 per night for 2 nights then an extra $150 per night for 2nights at another motel down the road. $800 for 2nights in a B&B! We will never go back. Travelers beware.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Tiny Rooms.
Disappointing. Was ok, but expensive for what it was. Dated rooms, and no room. Breakfast was ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rowan, Hamilton.

Liked: Cleanliness, staff & service
Old world charm.
Central within easy walking to excellent Parnell restaurants. Nice view and a very good breakfast cooked by the friendly host.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Bed and breakfast in Parnell, close to bus
Bed and breakfast. Friendly and considerate managers (no others on duty during my stay). Very good continental breakfast. Décor dated.

4/10 Poor

ryan, Kaaawa, HI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down and dirty
Disappointing stay at what could be a very nice hotel. Room was dirty, especially the bathroom. Owners are very nice but it feels like they just quit on maintaining the rooms. We left some towels on the floor to be replaced and they were hung back up to be reused. There was dust, dirt and mold all around the room. Bed coverings were stained. All room items looked like they have not been cleaned in several days to weeks. We bought cleaning spray in town before we used the bath tub and shower. Unfortunate as it is close to nice areas in Parnell and Auckland.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
pleasant and cosy homestay
100 year old residence converted into boutique hotel/homestay. The age of the building shows in some of the facilities. That said it is a comfortable place to stay in a handy location and the owners went out of their way to provide a great service.

8/10 Good

Judy, San Diego, CA

Liked: Staff & service
FIT MY NEEDS PERFECTLY
Nice owners and good breakfast. They were very accommodating and even let me in my room way ahead of the normal check in time. I am sure that this cannot always happen but it was perfect after a long flight from the US.

6/10 Okay

Verified traveller

Liked: Staff & service

4/10 Poor

Marina, Alabama

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tiny single room, stained carpet : $140
Pleasant greeting from proprietors watching TV in the hotel lounge, lovely view from the dining room at breakfast, downstairs single room reached by steep stairs with very faded orange carpet, astonishingly tiny room with old-style TV on a wall bracket. Good water pressure in the small shower. Beige carpet in the room had greyed around the edges, shabby feel over all but no smell or signs of dirt or grime. Why not replace the carpet and give a refresh to the details of the room? Shabby chic is fashionable now but better if it's not the original now turned shabby and stained after 30 years of use.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly helpful staff. Excellent breakfast!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place for an overnight stay. Owners are lovely. Nice and tidy close to parnell

8/10 Good

Maine Kiwi, Portland, ME

Liked: Cleanliness, staff & service
Convenient and homey Auckland accommodation...
We loved this location -- Parnell is a fun area, with easy access into the heart of Auckland's waterfront... Great to stay in a homey accommodation -- complete with a yummy breakfast! Enjoyable...

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Parnell Homestay
Great location.Breakfast very nice and friendly service.Charged extra for using visa card. Wifi was $10 per day extra.

10/10 Excellent

SY

Liked: Cleanliness, staff & service, room comfort
lovely place to stay!
very cute place to stay in the perfect location! felt like I was in france or something. love the decor of this place and the best breakfast ever!

10/10 Excellent

Ellen, Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with that personal touch
Just a quick walk through the Domain to Auckland City Hospital to visit. Lovely place to come back to and just relax.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for most things
Nice quiet area but within minutes of so much. Lovely owners who know how to treat people. I stayed in an economy single and that was my choice. I don't go on holiday to spend all my time in a hotel. It had what was needed and the sheets were good quality and clean. There wasn't a hairdryer in the room but when I asked to borrow one, I got it immediately. I would not hesitate to stay again. Oh, and the breakfast was lovely. Plenty to keep you going.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
great people good food modest accommodations
very helpful, warm and pleasant staff. good advice and a great breakfast to start the day. I stayed for 4 days and the location was walkable to the harbor front and easily accessible to the bus stop. Nice and safe area of town. get the flat fare taxi to the airport and save a couple bucks. was travelling alone so my small bachelor size room was fine for my purposes.

8/10 Good

Deb, WA

Liked: Cleanliness, staff & service
Great location close to restaurants and shops.
Our room had a lovely view over the bay and we were treated to an excellent breakfast. Nothing was too much trouble for our hosts.

8/10 Good

Allyson , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet Boutique Hotel
Hosts were very friendly and accommodating towards our requests.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Good location & breakfasts
Friendly staff and good fresh breakfasts

6/10 Okay

James, wellington

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Good location
Friendly staff & good breakfasts

10/10 Excellent

Greg, southland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
neat and tidy, nice hosts, great location, just what I was after.

10/10 Excellent

Andy, lower north island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and very close to the city.
I had a great experience at this place. The place has a lot of charm about it. The owners are very friendly and the breakfast was excellent.

10/10 Excellent

Joel, Sydney - AUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and friendly hotel. Feels like home.
I stayed at the hotel a couple of times. First time I stayed for 6 nights and then 2 days. Both time I had a great experience. Hotel staff are very friendly and casual, making you feel at home. The breakfast cooked every morning was delicious. The water views I had from my room and from the breakfast room are very beautiful.