All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location, close enough to Auckland, you can see the sky tower in the distance, local ferry to the islands and Auckland. The beach is just a 2 minute walk. This is our 2nd time staying at the resort and will use again when we come again.
Thanks for your time in writing us a review. Have a great day!
2/10 Terrible
Sanjeevan
2 Jan 2024
Sanjeevan
Stayed 4 nights in Dec 2023
Response from Peter on 27 Jan 2024
Thanks for your stay with us. Sorry to learn that you were extremely unsatisfied as reflected in your review score.of 1 in the scale of 5. Is there a mistake in the scoring as we are mindful you had rated us well in family, check-in and staff. We aim to do better. Thanks for sharing.
Booked a 2bedroom seaview loft with 5 kids. Plenty of room for everyone to spread out. Great view off balcony. Friendly staff at check in. Great pool. Will stay again
Tiffany
Stayed 2 nights in Nov 2023
8/10 Good
Rhonda
Travelled with partner
4 Nov 2023
Liked: Cleanliness, staff & service, amenities
While the location is wonderful, the staff were friendly and accommodating and the layout of the villa was spacious, homely and sufficient for our purposes, we were overwhelmed with the musty smell that impregnated our clothing and possessions. The same smell was in another villa we stayed in earlier in the year too.
This property is a health and safety issue. The floors were soft underfoot which is concerning. The stairs to upstairs were terrible and huge concern if you had toddlers staying here. Bathroom had no plug, not clean and very tired. Whole place needs an upgrade. Said room I booked had garden views could not see any garden. Would not stay here again.
Fabulous view of the water but the properties interior is very tired & needs a full upgrade. When I arrived the office was locked & it took a while to find someone to check me in. The cleaner greeted me with a lovely smile but the female Manager offered no smile or welcome & seemed less than impressed I needed help. It could be a cultural thing but she didn’t even show me to the door - very rude. She said I was to park in No.7 carpark & she was parked there! - again no apology. I asked if there was an additional carpark as there were only 2-3,cars in the carpark - again she was most unhelpful. Hours later she banged on the door & said we could also use No8 carpark - again no smile. When I left at 5am there were plenty of extra carparks available so what was the problem? This person should not be in this role as she will drive guests away & you’d certainly never go back.I was in Unit 7 & with no soundproofing it was like a herd of elephants had moved in upstairs - the guests must have had young children. My Family from England stayed here approx 20years ago when it was owned by Barry Curtis & it was fabulous. On the plus side the male owner was very helpful on the phone & offered a 1pm check-in. Thank you.
We have stayed here multiple times over the years, great spot to stay with good restaurant choices in the area. A little more maintenance wouldn't hurt, other than that good place for families
The room was a great size and with good amenities including a full size fridge. The view was spectacular and the road noise minimal with the door shut. It was also very clean. The only negatives i could say were some of the parking is a little tight if you have a large vehicle but not bad by any means, and the noise coming through the ceiling from stomping and running kids was very loud (but that was beyond the control of the motel). Was a little dated but still clean and comfortable. 4 out of 5 stars.😊
Great Stay with views over the water. Staff very friendly and helpful. The only issue we had was you could hear the people above us, but apart from that we had a great stay for our event. Thanks