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Reviews of Auckland Newmarket Motel

4 out of 5
Auckland Newmarket Motel
189 Manukau Road, Epsom, Auckland

Reviews

6.8
Rating 10 - Excellent. 51 out of 391 reviews" "
Rating 8 - Good. 146 out of 391 reviews" "
Rating 6 - Okay. 105 out of 391 reviews" "
Rating 4 - Poor. 53 out of 391 reviews" "
Rating 2 - Terrible. 36 out of 391 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jazel

Travelled with family
Disliked: Amenities
Its an average motel within the price range its offering
Stayed 1 night in Feb 2024

6/10 Okay

owen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2023

2/10 Terrible

Allan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very misleading accommodation advertising
When booking this for two work colleagues, it stated it was 4 star accommodation and it looked clean, tidy and modern. The reality was very different!!!
Stayed 1 night in May 2023

10/10 Excellent

Rachel

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great little place that was cost effective and close to where we needed to go
Stayed 1 night in Apr 2023

2/10 Terrible

Liana

Travelled with family
Disliked: Staff & service, property conditions & facilities
This place is for emergency & long term housing obviously- not for visitors to Auckland. Very noisy people yelling in the corridor and hanging around outside. Dirty bathroom. Didn’t feel secure sleeping at night. Staff weren’t always available in office. Good walk to Westfield. Didn’t enjoy our stay won’t be coming back here.
Stayed 4 nights in Mar 2023

10/10 Excellent

Jake

Stayed 1 night in Feb 2023

6/10 Okay

Kirsten

Travelled with group
Property met our basic needs, place to sleep and shower etc. however it appears that the place is also being used for emergency housing, so some people around who were a bit worrying. Parking was quite tight.
Stayed 2 nights in Feb 2023

8/10 Good

Lou

Travelled with family
The location for what we used it for was good
Stayed 1 night in Feb 2023

8/10 Good

Louise

Travelled with partner
Liked: Staff & service, amenities
We arrived very late and they were awake to receive us. Thank you, says reception 24/7 and they were right.
Stayed 1 night in Feb 2023

4/10 Poor

Peter

Business traveller
Disliked: Property conditions & facilities
Tired & Expensive
More like a 2-3 star hotel, looking very tired. Paid $250 for a night, should have been less than half. Only consider when there is nowhere else to stay
Stayed 1 night in Jan 2023

10/10 Excellent

Dorothy

Stayed 1 night in Jan 2023

8/10 Good

JAN

Travelled with partner
Liked: Amenities
The bed was comfortable and the linen was clean and fresh.

4/10 Poor

john

Disliked: Amenities, property conditions & facilities
The only good thing about this property is its proximity to eden oark and shopping mall.. i was angry i wasnt told motel is being used for social housing. Continual smell of cigarette smoke i will never go back. Tell people about social housing when they book. Very dishonest..

10/10 Excellent

Louise

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my daughters 30th, @RoyalHype so very handy to chill before and after funtion
Stayed 1 night in Oct 2022

10/10 Excellent

Jillian

Liked: Cleanliness
Very obliging .
Stayed 1 night in Sep 2022

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel that accommodates for pets also easy parking with restaurant on site . The rooms are clean with air conditioning and a strong shower can’t fault it and the staff are lovely have been staying here for years
Stayed 1 night in Jun 2022

8/10 Good

J Boyd

Travelled with group
Overall good, close to activity we came for.
Stayed 4 nights in Sep 2022

6/10 Okay

Jean

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room itself was basic and comfortable. Very convenient for my meeting. Car park too small. Water in shower was hopeless ran hot and cold as though there was someone turning another tap on and off repeatedly somewhere on the system.
Stayed 1 night in Aug 2022

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super handy, easy and yum eating options close by. Walk to train. A bit noisy through the night.
Stayed 2 nights in Jul 2022

8/10 Good

Myca

Liked: Staff & service, amenities, property conditions & facilities
Upgraded our room and staff are friendly.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2022

8/10 Good

Sweta

Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
It is not a flash place but has all I need and is clean. Unfortunately during my last stay there were some noisy and inconsiderate people staying in the room next door who kept waking me up.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This accomodation is also emergency housing as a warning. Our hot water kept running out mid shower. There was lots of junk lying around the units outside. The unit inside was ssatisfactory
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and excellent for slightly larger families. We have 3 young children so it can be difficult to find accommodation suitable for our size. Easy and fast check in, all the facilities were great as it looked like it had a new refurb and great location for us. Stairs to the upstairs room were really creaky but otherwise everything else was good.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy access, good value for money
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
The property is fine for basic stays. It’s clean and the location good if you need to be around the Epsom area. Nothing fancy.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in a family unit which worked well for us. It also had two bathrooms which was a bonus so we didn't need to share with the kids. Shower had good pressure and there was a bath tub not that we used it. The wifi was good and the only negative would be the pidgins that seemed to live on the roof of the until and windows. Not that this was a motel owners fault, the birds just made a lot of noise early in the morning. Happy to recommend to others. Also the location was pretty central to everything we needed to do.
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location, no fuss experience at check in. Rooms had no aircon so got a bit stuffy. We were on ground floor and could hear everything above us.
Stayed 1 night in Apr 2021

8/10 Good

Barbara

Liked: Staff & service, room comfort
Comfortable stay
Very comfortable family unit with kitchen and lovely new spacious shower downstairs and also a spa bath upstairs.
Stayed 3 nights in Apr 2021

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Comfortable stay
My stay was comfortable, central at a realistic price I would stay there again
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy units. Very basic but satisfied. Parking is very tight for larger vehicles. Overall we enjoyed our stay.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and easy check in. Beautiful room. Very tidy and clean. Comfortable. Only issue was that the room was not overly sound proof so was woken earlier than would have liked.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very clean place good internet very comfortable place to stay
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful and friendly. nothing was a problem and willing to take time and talk .made us feel very welcome
Stayed 2 nights in Feb 2021

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good location.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities
Close to my here i needed to be. Lots of rubbish and bits and pieces around the yard made it look messy.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well arranged. More than what i expected
Stayed 1 night in Jan 2021

8/10 Good

Amy

Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness
Enjoyed our stay. Service was great. Parking very accessible. Easy check in and staff very helpful We will return in the future Thank you
Stayed 1 night in Dec 2020

8/10 Good

Cherry, Kaikohe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotlessly clean and bed comfortable. Decor was pleasing. Very quiet area and no traffic noise at all. Just a few things such as marks on the tiles and stained basin in the bathroom detracted from a excellent review. Parking was a bit tight with a bigger sized vehicle. Staff were pleasant and helpful. Price was reasonable. All in all a great stay.
Stayed 2 nights in Dec 2020

10/10 Excellent

TOMOMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
It was excellent stay and very nice customer service!! Thank you so much!
Stayed 1 night in Dec 2020

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good excellent location
Stayed 1 night in Dec 2020

6/10 Okay

L, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi was not working 3 times I’ve stayed otherwise everything is fine
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2020

10/10 Excellent

Aubrey, Dargaville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is possibly the cleanest place I've ever stayed. There were a few stains here and there and chips on the furniture which may have put people off, but everything is literally so clean so don't panic. The staff is lovely also, they let me check in half an hour earlier which is great.
Stayed 4 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a place to spend a night or two away it was great. Wifi was slow and at times unusable, which meant I was using my own data but that wasn't too much of a problem.
Stayed 4 nights in Oct 2020

8/10 Good

Arina, Northland, NZ

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great property, in an excellent location, with outstanding service. Overall I was really really pleased with it and would stay again. However, neither of the showers was great, and it would have been perfect if this hadn't been the case.
Stayed 1 night in Oct 2020