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Rating 10 - Excellent. 51 out of 391 reviews" "
10 - Excellent
51
Rating 8 - Good. 146 out of 391 reviews" "
8 - Good
146
Rating 6 - Okay. 105 out of 391 reviews" "
6 - Okay
105
Rating 4 - Poor. 53 out of 391 reviews" "
4 - Poor
53
Rating 2 - Terrible. 36 out of 391 reviews" "
2 - Terrible
36
6.8/10
Cleanliness
7.4/10
Staff & service
7.4/10
Amenities
6.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Jazel
Travelled with family
25 Feb 2024
Disliked: Amenities
Its an average motel within the price range its offering
When booking this for two work colleagues, it stated it was 4 star accommodation and it looked clean, tidy and modern. The reality was very different!!!
This place is for emergency & long term housing obviously- not for visitors to Auckland. Very noisy people yelling in the corridor and hanging around outside. Dirty bathroom. Didn’t feel secure sleeping at night.
Staff weren’t always available in office. Good walk to Westfield.
Didn’t enjoy our stay won’t be coming back here.
Liana
Stayed 4 nights in Mar 2023
10/10 Excellent
Jake
17 Feb 2023
Jake
Stayed 1 night in Feb 2023
6/10 Okay
Kirsten
Travelled with group
12 Feb 2023
Property met our basic needs, place to sleep and shower etc. however it appears that the place is also being used for emergency housing, so some people around who were a bit worrying. Parking was quite tight.
Kirsten
Stayed 2 nights in Feb 2023
8/10 Good
Lou
Travelled with family
11 Feb 2023
The location for what we used it for was good
Lou
Stayed 1 night in Feb 2023
8/10 Good
Louise
Travelled with partner
10 Feb 2023
Liked: Staff & service, amenities
We arrived very late and they were awake to receive us. Thank you, says reception 24/7 and they were right.
Louise
Stayed 1 night in Feb 2023
4/10 Poor
Peter
Business traveller
31 Jan 2023
Disliked: Property conditions & facilities
Tired & Expensive
More like a 2-3 star hotel, looking very tired. Paid $250 for a night, should have been less than half. Only consider when there is nowhere else to stay
Peter
Stayed 1 night in Jan 2023
10/10 Excellent
Dorothy
11 Jan 2023
Dorothy
Stayed 1 night in Jan 2023
8/10 Good
JAN
Travelled with partner
6 Dec 2022
Liked: Amenities
The bed was comfortable and the linen was clean and fresh.
The only good thing about this property is its proximity to eden oark and shopping mall.. i was angry i wasnt told motel is being used for social housing. Continual smell of cigarette smoke i will never go back. Tell people about social housing when they book. Very dishonest..
Great motel that accommodates for pets also easy parking with restaurant on site . The rooms are clean with air conditioning and a strong shower can’t fault it and the staff are lovely have been staying here for years
Alana
Stayed 1 night in Jun 2022
8/10 Good
J Boyd
Travelled with group
11 Sept 2022
Overall good, close to activity we came for.
J Boyd
Stayed 4 nights in Sep 2022
6/10 Okay
Jean
Business traveller
23 Aug 2022
Liked: Staff & service
Disliked: Property conditions & facilities
Room itself was basic and comfortable. Very convenient for my meeting. Car park too small. Water in shower was hopeless ran hot and cold as though there was someone turning another tap on and off repeatedly somewhere on the system.
It is not a flash place but has all I need and is clean. Unfortunately during my last stay there were some noisy and inconsiderate people staying in the room next door who kept waking me up.
This accomodation is also emergency housing as a warning.
Our hot water kept running out mid shower.
There was lots of junk lying around the units outside.
The unit inside was ssatisfactory
Great value and excellent for slightly larger families. We have 3 young children so it can be difficult to find accommodation suitable for our size. Easy and fast check in, all the facilities were great as it looked like it had a new refurb and great location for us. Stairs to the upstairs room were really creaky but otherwise everything else was good.
Verified traveller
Stayed 2 nights in Jun 2021
10/10 Excellent
Verified traveller
Travelled with family
18 May 2021
Liked: Cleanliness, staff & service, amenities
Easy access, good value for money
Verified traveller
Stayed 1 night in May 2021
8/10 Good
Verified traveller
Business traveller
6 May 2021
Liked: Cleanliness
The property is fine for basic stays. It’s clean and the location good if you need to be around the Epsom area. Nothing fancy.
We stayed here in a family unit which worked well for us. It also had two bathrooms which was a bonus so we didn't need to share with the kids. Shower had good pressure and there was a bath tub not that we used it. The wifi was good and the only negative would be the pidgins that seemed to live on the roof of the until and windows. Not that this was a motel owners fault, the birds just made a lot of noise early in the morning. Happy to recommend to others. Also the location was pretty central to everything we needed to do.
Lovely and easy check in. Beautiful room. Very tidy and clean. Comfortable. Only issue was that the room was not overly sound proof so was woken earlier than would have liked.
Room was spotlessly clean and bed comfortable. Decor was pleasing. Very quiet area and no traffic noise at all. Just a few things such as marks on the tiles and stained basin in the bathroom detracted from a excellent review. Parking was a bit tight with a bigger sized vehicle. Staff were pleasant and helpful. Price was reasonable. All in all a great stay.
This is possibly the cleanest place I've ever stayed. There were a few stains here and there and chips on the furniture which may have put people off, but everything is literally so clean so don't panic. The staff is lovely also, they let me check in half an hour earlier which is great.
As a place to spend a night or two away it was great. Wifi was slow and at times unusable, which meant I was using my own data but that wasn't too much of a problem.
It was a great property, in an excellent location, with outstanding service. Overall I was really really pleased with it and would stay again. However, neither of the showers was great, and it would have been perfect if this hadn't been the case.