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"Customer service was good, but room was okay"

"Lounge area was nice and relaxed and quiet. Staff were friendly, and the area was great. Room was on the small side, which was fine for us. Now wall separating the shower from the bedroom, which might be awkward if you’re with a friend as there was little privacy. "

"Breakfast was good "

"Excellent location, good sized room and thoughtful extra touches provided - thoroughly recommended "

"Lovely quirky little hotel. Really nice staff. Delicious breakfast and super comfy bed. What more could you ask? Well it also has a superb location- thought our room overlooking the train station would be noisy, but couldn’t hear any street noise. Smallest lift I’ve ever seen - hilarious. Lovely warm shower and great occitane products. Would return without hesitation."

"The pillows smelt like body odor and the staff was not friendly. Breakfast was super poor quality and not nutritious "

"I had a very disappointing stay at this hotel. First of all, the hygiene conditions were far from acceptable. The room did not feel clean, and the air quality was quite poor, making the stay uncomfortable. What made the experience even worse was the attitude at check-out. The staff were very cold and unwelcoming, which left a really bad final impression. Overall, the experience was far below expectations. I would not recommend this hote"

"The pool and the Spa treatment were great. It was a new experience having the sauna in a private room away from the Spa area. I had a really enjoyable stay. Staff and the restaurant food was pleasant. I really enjoyed the cognac collection at the bar. Loved the artwork on the premises. I highly recommend it for anyone who likes somewhere quiet to getaway for a few days."

"Nice hotel in an excellent central location. Staff are friendly. Rooms are quite basic but good value."