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Reviews of Journeys End Motel Atlantic City Absecon

2 out of 5
Journeys End Motel Atlantic City Absecon
250 E White Horse Pike, Absecon, NJ

Reviews

6.6
Rating 10 - Excellent. 62 out of 232 reviews" "
Rating 8 - Good. 53 out of 232 reviews" "
Rating 6 - Okay. 41 out of 232 reviews" "
Rating 4 - Poor. 34 out of 232 reviews" "
Rating 2 - Terrible. 42 out of 232 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Larry, Little Egg Harbor

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place and people
Stayed 1 night in Feb 2024
Response from HS on 17 Apr 2024
Dear Guest thank you for such a great review.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean , hot tub was , and was quite
Stayed 2 nights in Apr 2024
Response from HS on 16 Apr 2024
Dear Guest Thank you for such a great review.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was fabulous, the staff and personal are very friendly, professional and cooperative. The room was excellent, comfortable a very pleasant atmosphere. I've stayed here before and will stay here again as needed.
Response from HS on 6 Apr 2024
Dear Guest Thank you for such a nice review.

2/10 Terrible

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The WORSE PLACE IVE EVER STAYED !! FO NOT STAY HERE!!! SIGN SAYS NEWLY RENOVATED. thats a lie mold on the walls, dirty spa tub soak scum, caulk aroumd it was moldy carpet stained bed dirty and stained door wouldnt lock SMELLED BAD .. 2nd room was no better STAY AWAY
Stayed 1 night in Mar 2024
Response from HS on 4 Apr 2024
Dear Guest We are sorry you were unhappy. We will definitely look in the issue you pointed.

10/10 Excellent

David, West Creek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good and the room was big and clean. The hot tub worked wonderfully and was relaxing on a rainy night. The only downside was the ice machine on the property was not working. Other than that, a good experience at a reasonable price.
Stayed 1 night in Mar 2024
Response from HS on 24 Mar 2024
Dear Guest Thank you for such a nice review.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is courteous and friendly. Premises is clean and safe. I've stayed here a few times all with pleasurable experience.
Stayed 1 night in Feb 2024
Response from HS on 24 Feb 2024
Dear Guest Thank you for such a great review.

2/10 Terrible

Jallisah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay! Bedroom doors to the outside and broken locks. The property is unsafe and i left and booked another property. Would not give my money back.
Stayed 2 nights in Feb 2024
Response from HS on 19 Feb 2024
Dear partner EXPEDIA. although this is a non refundable reservation. Still since the guests have issues, We can only allow 1 night refund. You can process the refund and send us an email so that we will refund the same in your account.

10/10 Excellent

Anthony

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff
Stayed 1 night in Feb 2024
Response from HS on 19 Feb 2024
Dear Guest, Thank you for such a great review.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from HS on 19 Feb 2024
Dear Guest, Thank you for your review.

8/10 Good

Bryan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from HS on 19 Feb 2024
Dear Guest Thank you for your review.

6/10 Okay

Curtiss

Travelled with partner
Not much to say average motel
Stayed 1 night in Feb 2024
Response from HS on 19 Feb 2024
Dear Guest, Thank you for your review. We will definitely look in the issue and try hard to make this as best.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and courteous. Rates are fair. Room well maintained
Stayed 1 night in Feb 2024
Response from HS on 15 Feb 2024
Thank you

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy room but you will hear traffic when TV is off.
Stayed 1 night in Dec 2023

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a terrible experience! The room was very out of date, ran down and horrid condition. The smell of mold and mildew brings tears to your eyes. We had no choice but to stay 1 night leaving wasn't an option that day, but we checked out as soon as the sun came up! We were sick from breathing in the fumes from so much mold. All of our luggage and belongings are ruined and had to be thrown away if rate them negative 1 if that was possible! Absolutely disgusting and terrible!!
Stayed 2 nights in Oct 2023
Response from HS on 6 Dec 2023
Dear Guest we are sorry you were unhappy. We will definitely look in the issue you pointed

8/10 Good

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again
Very shady and in need of updating
Stayed 1 night in Oct 2023
Response from HS on 25 Oct 2023
Dear Guest Thank you for your advice. We will definitely look in the mattar

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean property and rooms, affordable and fair rates. Highly recommended
Response from HS on 21 Oct 2023
Thank you for such a nice review

6/10 Okay

Marvin

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from HS on 14 Oct 2023
Dear Guest Thank you for your review

6/10 Okay

Valerie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We made reservations at this property on two different occasions that had to be canceled due to bad weather. We were coming to photograph stars at night. The manager was very nice and accommodating, allowing us to reschedule twice. The third time that I went to make the reservations, he just had me book apart from him, because he didn’t want the hassle. I get that. I reserved 3 different rooms for our group. The rooms are very outdated, and did not feel very clean. We were at the end of the upstairs row with the door in the corner, and coming in at night the light was not lit the first night, which made it very creepy to walk into this dark area to get into the room. There are no screens on the windows. The room smells musty. The bathroom has a very dim light. The blow dryer is dirty and rusty and pieces broken even though it worked. The TV keeps a strange glow even though it’s completely turned off. The bath towels were so thin it was awful. There were no hand towels, only small washcloths. The bars of soap they gave you may as well have been the thickness of a dog biscuit, or smaller. The little shampoo packets contain less than a packet of ketchup. The ice machine was broken, which is very disappointing. There were no bugs in the room, no bugs in the bed, and there was hot water in the shower, but I would still not stay here again. And one participants had a handicap room that had a step in tub, which is not helpful for someone with mobility issues.
Response from HS on 22 Sept 2023
Dear Guest Thank you for such a detailed review. For all good , I thanks to you and apology for all points which make you unhappy. We will definitely look in the issue you pointed.

10/10 Excellent

Charlesman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 1 night in Sep 2023
Response from MS on 19 Sept 2023
Dear Guest Thank you for such a great review.

4/10 Poor

Louisa

Disliked: Property conditions & facilities
Very thin towels. No hand towel. Only hot water, no cold water, so no shower without scalding. Handicapped accessible room only has a step-over bathtub. Refrigerator in the room had 4" of ice built up inside. TV didn't work. Other than that, it was okay. Won't stay there again.
Stayed 2 nights in Sep 2023
Response from HS on 19 Sept 2023
Dear Guest, We are sorry you were unhappy. We will definitely look in the issue you pointed

4/10 Poor

Carlos

Stayed 1 night in Sep 2023
Response from HS on 5 Oct 2023
Thank You

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic stay!!!
Stayed 4 nights in Sep 2023
Response from HS on 10 Sept 2023
Dear Guest, Thank you for such a great review.

10/10 Excellent

Kim

Liked: Amenities, property conditions & facilities
The staff is very friendly. It’s also very quiet here and very clean. I would recommend this motel highly KB
Stayed 3 nights in Sep 2023
Response from HS on 6 Sept 2023
Thank You

10/10 Excellent

Julia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful management of the hotel. I will give this place five stars I liked to stay there.
Stayed 2 nights in Sep 2023
Response from HS on 5 Sept 2023
Dear Guest Thank you for such a nice review.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Greta service and good clean room for the money
Stayed 1 night in Aug 2023
Response from MS on 15 Aug 2023
Dear Guest Thank you for such a nice review.

6/10 Okay

Austin

Stayed 1 night in Jul 2023
Response from HS on 19 Aug 2023
ThankYou

2/10 Terrible

Jamil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel the smell of the room alone was reason enough not to take a shower or even take your shoes off y’all should send someone there and request room 109 crazy
Stayed 1 night in Jul 2023
Response from HS on 26 Jul 2023
Dear Guest, We are sorry, You were unhappy. We will definitely look in the issue you pointed.

10/10 Excellent

Deborah

Stayed 1 night in Jul 2023
Response from MS on 12 Aug 2023
Dear Guest Thank you for such a nice review

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia should be ashamed to showcase this roach Motel. The furniture is extremely old the mattress was sagging and disgusting. The room smelled of mold and the bathroom had towels full of holes. There was mold around the bathtub. Do not let this be the end of your journey. NOT RECOMMEND
Stayed 1 night in Jul 2023
Response from HS on 20 Jul 2023
Dear guest we are sorry you were unhappy. We will definitely look in the issue you pointed

10/10 Excellent

Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy we stayed
The staff was so friendly. Lady at the front desk was most of all. The room was clean and quite. Couldnt ask for more.
Stayed 3 nights in Jul 2023
Response from MS on 19 Jul 2023
Dear Guest thank you for such a nice review.

4/10 Poor

RANDOLPH

Liked: Cleanliness, staff & service, property conditions & facilities
I did'nt like the toilet and hand sink in different rooms. small packages of bath and hand soap. did'nt need the jaccuci in the bed room.
Stayed 1 night in Jul 2023
Response from HS on 17 Jul 2023
Dear Guest, Thank you for your review.

4/10 Poor

Owen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient parking. Dennys restaurant next door.
Stayed 1 night in Jul 2023
Response from HS on 17 Jul 2023
Thank you for your review.

6/10 Okay

Kimberley

Travelled with partner
Liked: Staff & service
Neighbours were loud. Not staffs fault.
Stayed 1 night in Jun 2023
Response from MS on 12 Jul 2023
Dear Guest Thank for for your review and for understanding. Hope to see you again

10/10 Excellent

Miranda

Liked: Cleanliness, property conditions & facilities, room comfort
very professional and kind folks, big , clean room
A hidden gem. Very nice friendly and attentive front desk. Room was a nice and big and clean. very decent price for the size. Had everything I needed. Will stay there again.
Stayed 1 night in Jul 2023
Response from MS on 12 Jul 2023
Dear Guest thank for for such a fantastic review. Hope to see you soon

2/10 Terrible

Bri

Travelled with partner
Mold and mildew was so bad in our room that we had to request to switch rooms. Front desk person gave us a hard time about it but then agreed. She said they would send a repair person and cleaning company to deep clean the mold. She did not and was making the bed as we were leaving. Room then posted for rent within minutes. Once we did switch rooms, the toilet wouldn't flush. They got that fixed and I turn around to find a ROACH on my pillow. Front desk person said it was "only" a roach!! We left that night, they refused a refund. It is in dispute with my credit card company. The most disgusting place I have ever stayed!
Stayed 2 nights in Jun 2023
Response from HEMANT SHARMA on 12 Jul 2023
Dear Guest, you realized the issue only after you stayed in the room for almost 24 hours. That strange. Still since we believe that guest is God, We are sorry for the inconvenience.

4/10 Poor

Julio

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty,dirty shower and floor.
Stayed 1 night in Jul 2023
Response from HS on 7 Jul 2023
Dear Guest we are sorry you were unhappy. We will definitely look in the issue you pointed. We always try our best .

6/10 Okay

Robert

Liked: Staff & service
Robert
Chambre a rénover inscrit rénover a l extérieur mais pas a l intérieur meubles besoin être changer
Stayed 2 nights in Jun 2023
Response from HS on 2 Jul 2023
Thank you for your review.

10/10 Excellent

Diego Edilson Chavez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 1 night in Jun 2023
Response from HS on 26 Jun 2023
Thank you

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet area
Stayed 1 night in Jun 2023
Response from HS on 22 Jun 2023
Thank You for such a nice review. Hope to c you soon.

10/10 Excellent

Jiaxuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and the service was pretty nice. But the furniture and appliance were a bit out dated - but after all this is a motel and very budget friendly. 4.5 stars overall.
Stayed 2 nights in Jun 2023
Response from HS on 22 Jun 2023
Thank You for such a nice review. Hope to c you soon.

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2023
Response from HS on 30 May 2023
Thank You for such a nice review.

6/10 Okay

Sean

Business traveller
the room seemed to have not had any maintenance in several years. there were small holes in the plaster, the paint needed to be touched up. the amenities were outdated. It was fine for a cheap motel but nothing spectacular
Stayed 1 night in May 2023
Response from HS on 11 May 2023
Dear Guest, Thank you for your review. We will definitely look in the issue you pointed.

8/10 Good

Faith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 2 rooms for the weekend. The Owner and Staff were very friendly and made sure they did all they could to make our stay a pleasant one. When Booking online there establishment is very inexpensive so although the rooms were maybe a little out dated the price was just right for the budget and rooms were clean . Most of all i really appreciate them going above and beyond to make sure me and my family were comfortable. Thank you journeys end . Faith
Stayed 2 nights in Feb 2023
Response from HS on 14 Feb 2023
Dear Guest, Thank you for such a nice review. Hope to see you again in the near future.

2/10 Terrible

Yesenia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You guys had a bed bites in your beds y’all need clean bathroom worst nasty
Stayed 1 night in Jan 2023
Response from MANAGER on 2 Feb 2023
Dear Guest, we are sorry . WE will look in the issue you mention

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very accommodating, room was well kept and everything is close by.
Response from HS on 7 Jan 2023
Dear Guest, Thank you for such a nice review. Hope to see you again soon

2/10 Terrible

CARMEN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is horrible. Bathroom were very dirty; rugs were so black and dirty. i will never stay or recommend the place to no body. the heat and air conditioner not working. Jacuzzi was very nasty, was unable to use. the manager was very rude and unprofessional. I need a full refund.
Response from HS on 7 Jan 2023
Dear Guest, First of all we are sorry as you were unhappy. But at the same time, i would like to remind you that you have checked the room before check in and you said that you like it very much. Further if you have any issue with regards to heating, you could have come to front desk and let the manager informed. Thank you.

6/10 Okay

Candice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The service is always good with customer service and the area is good but while I was inside there were roaches and the amenities were very lil at least give more than one towel
Response from HS on 7 Jan 2023
Dear Guest, we will definitely lookin the issue you pointed.

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Bed was comfortable and staff was very friendly. Great price!
Response from HS on 8 Dec 2022
Dear Guest thank you for your great review.

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Not worth the money
We booked this hotel because it was close to the venue we were going to.. rate was good and had a jacuzzi tub.. said rooms were remodeled but our room definitely wasn’t and our mattress was so hard you felt the springs through it.. it was clean but smelled musty and like marajuana..
Stayed 2 nights in Nov 2022
Response from HS on 15 Nov 2022
Dear Guest, Thank you for your review. Review always help a business to grow( if taken in positive manner). We will definitely look in the issue you pointed.

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from HS on 15 Nov 2022
Dear Guest Thank you for your review.