"Our overnight accommodations were during the July 4th weekend, and I have to tip my hat off to the staff - They were totally booked, and they communicated with such grace and professionalism. The elevator was not working for a short period; it broke down just before check-in, and they did their absolute best to arrange for as many guests as possible to be on the lower floors. They fixed the elevator within a few hours.
The rooms are spacious and clean, offering the perfect accommodations for guests.
Breakfast was great - The breakfast host was on it - She had a full dining area of guests, and she made sure the dining areas stayed clean and kept everything stocked. I was impressed with her multitasking!!!
Holiday Inn has always been a brand that we trust, and this team at the Gaylord location deserves all 5 stars for keeping this location on brand!!!"
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