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"We stayed at this property for two nights. When we arrived, the room was not ready at the scheduled check-in time. The Wi-Fi did not work at all during our stay, which caused us significant inconvenience because we needed it for work. The host promised to fix the issue, but nothing was done. The cleanliness also left something to be desired, including trash bins that had not been emptied. We were given no instructions on how to use the air-conditioning system, which only worked partially. The...

"Beautiful apartment design and wrap-around balcony. Good area, quiet. Lots of parking on the street. Check in was a disaster. Wrong keys, lockbox codes wrong… it was a 3 hour affair to access the apartment. Never received Wi-Fi info. Safe was not accessible (locked). AC had some programming which would that turn fans off. At times the apartment was at 28C. 80FVery little response from the local management (NB; property managed by US-based company). Apartment cleanliness was an issue. There were...

"We arrived, there was power outage, we try to get help nobody assisted us, we contacted someone and they said there is nothing they can do and didn’t replace the room. We waited 4 hours outside until we had to switch to a different location"