Meeting facility

Reviews of The University of Georgia Center for Continuing Education & Hotel

3 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1002 reviews" "
Rating 8 - Good. 223 out of 1002 reviews" "
Rating 6 - Okay. 52 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David, Greensboro

Business traveller, Travelled with partner
Liked: Amenities
Great checkin, restaurants to choose from , free shuttle. Great experiences. Please put in soft close toilet seats!
Stayed 1 night in Apr 2024

10/10 Excellent

Mark, Wimauma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Beautiful location on campus. Beautiful all around! Staff is great! Wonderful breakfast!
Stayed 1 night in Apr 2024
Response from Luke Tripp - Front Office Manager on 11 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! Wow, what wonderful praise to receive! We cherish the opportunity to customize the guest experience to meet and exceed their expectations. I'm so thrilled to see our standards of service went beyond expectations, creating a memorable stay. Come back and see us again soon!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Third stay at this hotel in the past year. Cannot be beat for convenience for visiting daughter.
Stayed 1 night in Apr 2024
Response from Carrie Locklear - Front Office Assistant Manager on 10 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We believe our people are our most valuable asset, and really set us apart from the competition; I'm thrilled to see your experience demonstrated that! And I'm thrilled to see you were able to utilize the onsite restaurants and shuttle service! We hope to have the opportunity to serve you again when you come back to Athens!

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and a great love of UGa. Breakfast was delicious.
Stayed 1 night in Apr 2024
Response from Carrie Locklear - Front Office Assistant Manager on 10 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We believe our people are our most valuable asset, and really set us apart from the competition; I'm thrilled to see your experience demonstrated that! And I'm thrilled to see you were able to utilize the onsite restaurants and shuttle service! We hope to have the opportunity to serve you again when you come back to Athens!

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience-thank you
Stayed 2 nights in Apr 2024
Response from Luke Tripp - Front Office Manager on 8 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We pride ourselves on cleanliness and exceptional customer service; I'm thrilled to see we were successful with your stay! Please come stay with us again when you come back to Athens!

10/10 Excellent

Cordia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of staff
Stayed 1 night in Apr 2024
Response from Luke Tripp - Front Office Manager on 8 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We pride ourselves on cleanliness and exceptional customer service; I'm thrilled to see we were successful with your stay! Please come stay with us again when you come back to Athens!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Luke Tripp - Front Office Manager on 8 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens!

10/10 Excellent

Carolyn, Carrollton

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is our second stay here, its centrally located yet away from all of the craziness of campus life
Stayed 1 night in Apr 2024
Response from Luke Tripp - Front Office Manager on 8 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We pride ourselves on cleanliness and exceptional customer service; I'm thrilled to see we were successful with your stay! Please come stay with us again when you come back to Athens!

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Bistro meal options were good.
Stayed 1 night in Apr 2024
Response from Carrie Locklear - Front Office Assistant Manager on 5 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean and excellent staff. Bathroom was small with toilet and counters almost touching but nicely remodeled and overall an exceptional value. Bring a sound machine if you are sensitive to doors closing, hair dryers next door, etc. GO DAWGS!
Stayed 1 night in Apr 2024
Response from Carrie Lynn Locklear- Assistant Front Desk Manager on 4 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean room, convenient location.
Stayed 1 night in Mar 2024
Response from Carrie Locklear - Front Office Assistant Manager on 3 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens

10/10 Excellent

Clive

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right on campus. Close to all activities.
Stayed 1 night in Apr 2024
Response from Carrie Locklear - Front Office Assistant Manager on 2 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, clean and convenient to downtown Athens. Rooms are a bit on the small side, but they are clean and comfortable.
Stayed 1 night in Mar 2024
Response from Carrie Locklear - Front Office Assistant Manager on 1 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens

10/10 Excellent

Misty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia was over half the rate the hotel listed. Nice room, restaurant and bar on site. Great for staying while at functions located at the Conference Center.
Stayed 1 night in Mar 2024
Response from Carrie Locklear - Front Office Assistant Manager on 1 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens

10/10 Excellent

Antonio, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, efficient and accommodating. Room was fantastic. It was large with two bathrooms and a kitchen. Couldn't have asked for more.
Stayed 2 nights in Mar 2024
Response from Carrie Locklear - Front Office Assistant Manager on 1 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Right on campus. Staff friendly, clean and the Savannah restaurant was great!
Stayed 1 night in Mar 2024
Response from Carrie Locklear - Front Office Assistant Manager on 1 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens

10/10 Excellent

Patricia M

Stayed 1 night in Mar 2024
Response from Carrie Lynn Locklear- Assistant Front Desk Manager on 16 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! Wow, what wonderful praise to receive! We cherish the opportunity to customize the guest experience to meet and exceed their expectations. I'm so thrilled to see our standards of service went beyond expectations, creating a memorable stay. Come back and see us again soon!

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting your student...and its safe.
Stayed 1 night in Mar 2024
Response from Luke Tripp - Front Desk Manager on 13 Mar 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I'm thrilled we met the mark with your stay! And I appreciate the mention of safety - a key aspect of accommodations that can be overlooked at times. Thank you very much for sharing that. We look forward to serving you again when you come back to Athens!

10/10 Excellent

Wayne, Saint Johns

Stayed 1 night in Mar 2024
Response from Carrie Locklear - Front Office Assistant Manager on 1 Apr 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Luke Tripp - Front Office Manager on 12 Mar 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We focus on doing the little things that make the difference between "good" and "great", and I love seeing that our efforts are fruitful! Thank you for the wonderful compliments. We look forward to serving you next time!

10/10 Excellent

Carolyn, Carrollton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We will stay here again next month because it is safe and they have students in the Hospitality major working there. Love it! My mid-ratings are because we didnt notice or use the amenities.
Stayed 2 nights in Mar 2024
Response from Luke Tripp - Front Desk Manager on 4 Mar 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! This is wonderful praise to receive! We embrace the opportunity to customize the guest experience and turn a disappointing day into an exciting one. I'm so thrilled to see our standards of service went beyond expectations, creating a memorable stay. We look forward to seeing you next time!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat the convenience! Attended a gymnastics meet at Stegeman which is a short two minute walk across the street. Staff was friendly and helpful, room and bathroom were small but very clean and comfortable. Would definitely stay again.
Stayed 1 night in Mar 2024
Response from Luke Tripp - Front Desk Manager on 4 Mar 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! Wow, what wonderful praise to receive! We cherish the opportunity to customize the guest experience to meet and exceed their expectations. I'm so thrilled to see our standards of service went beyond expectations, creating a memorable stay. Come back and see us again soon!

10/10 Excellent

Nicholas, Hernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was clean
Stayed 1 night in Jan 2024
Response from Luke Tripp - Front Desk Manager on 29 Feb 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We pride ourselves on cleanliness and exceptional customer service; I'm thrilled to see we were successful with your stay! Please come stay with us again when you come back to Athens!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience! Don’t miss the restaurant!
Stayed 1 night in Feb 2024
Response from Luke Tripp - Front Desk Manager on 26 Feb 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! Wow, what wonderful praise to receive :) I'm so thrilled to see our standards of service went beyond expectations, creating a memorable stay. Come back and see us again soon!

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Within walking distance of all of the University sporting venues, which is awesome! The rooms were small, but clean, comfortable and perfect for a weekend visit. My only complaint was when housekeeping woke us up knocking on the door early in the morning..so use that do not disturb tag.. but everything else was great!
Stayed 1 night in Feb 2024
Response from Luke Tripp - Front Desk Manager on 26 Feb 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We believe our people are our most valuable asset, and really set us apart from the competition; I'm thrilled to see your experience demonstrated that! I am, however, disappointed to see you were inconvenienced on your departure date. We will certainly take this into consideration as we review our processes. We hope to have the opportunity to serve you again when you come back to Athens!

10/10 Excellent

Eureka Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Luke Tripp - Fron Desk Manager on 27 Feb 2024
hank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior service, friendly staff and impeccable property at the heart of campus. Will stay again!
Stayed 1 night in Feb 2024
Response from Luke Tripp - Front Desk Manager on 26 Feb 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We focus on doing the little things that make the difference between "good" and "great", and I love seeing that our efforts are fruitful! Thank you for the wonderful compliments. We look forward to serving you next time!

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice. I highly recommend this hotel, it is well worth the price.
Stayed 1 night in Feb 2024
Response from Luke Tripp - Front Desk Manager on 19 Feb 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! This is wonderful praise to receive! We embrace the opportunity to customize the guest experience and turn a disappointing day into an exciting one. I'm so thrilled to see our standards of service went beyond expectations, creating a memorable stay. See you soon!

10/10 Excellent

Altimese

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well-maintained, has excellent customer service, and offers a convenient location on campus. I will be back to stay again.
Stayed 1 night in Feb 2024
Response from Luke Tripp - Front Desk Manager on 19 Feb 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We pride ourselves on cleanliness and exceptional customer service; I'm thrilled to see we were successful with your stay! Please come stay with us again when you come back to Athens!

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am here for work and the place is wonderful.
Stayed 1 night in Feb 2024
Response from Luke Tripp - Front Desk Manager on 16 Feb 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We focus on doing the little things that make the difference between "good" and "great", and I love seeing that our efforts are fruitful! Thank you for the wonderful compliment. Please let us know if there is anything we can do to make your stay even better; we look forward to serving you again when you come back to Athens!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel are awesome. The rooms are small but clean and updated and great bathroom/shower. The breakfast is not free, but delicious. The location is perfect - right on campus and downtown. The staff is so very helpful. And the price beats most other places! Thankful.
Stayed 2 nights in Feb 2024
Response from Luke Tripp - Front Desk Manager on 14 Feb 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We cherish guest comments and utilize them to revamp processes as needed, so again - thank you! I am thrilled to see your enjoyed the Georgia Center, and appreciate the kind words. We look forward to serving you again when you come back to Athens!

10/10 Excellent

Tawanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Luke Tripp - Front Desk Manager on 13 Feb 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens!

10/10 Excellent

Diego, Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and fine facility with excellent customer service
Stayed 1 night in Feb 2024
Response from Luke Tripp - Front Desk Manager on 5 Feb 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We pride ourselves on cleanliness and exceptional customer service; I'm thrilled to see we were successful with your stay! Please come stay with us again when you come back to Athens!

10/10 Excellent

Riva

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and helpful. The room was on the smaller side but that didn’t bother me since it was very clean.
Stayed 1 night in Jan 2024
Response from Luke Tripp - Front Desk Manager on 2 Feb 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We select employees that strive to provide each guest with an exceptional experience, and I love receiving feedback when the team has positively impacted your stay. We look forward to serving you again when you come back to Athens!

10/10 Excellent

Peter

Stayed 1 night in Jan 2024
Response from Luke Tripp - Front Office Manager on 20 Mar 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens!

8/10 Good

Stephen

Travelled with partner
There were some spots on the wall that had spackle. We had asked for something and it took them an hour to deliver it. Other than that, the stay was fine. A tiny room and hardwood floors made everything echo.
Stayed 1 night in Jan 2024
Response from Luke Tripp - Front Desk Manager on 29 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I sorry we were unable to do so this time. We pride ourselves on quick, consistent customer service, and long wait times are not our norm. Please afford us the opportunity to showcase a higher level of service by staying with us again when you return to Athens.

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Luke Tripp - Front Desk Manager on 2 Feb 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens!

10/10 Excellent

Patsy R.

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was dawg gone great!
Stayed 2 nights in Jan 2024
Response from Luke Tripp - Front Desk Manager on 29 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! Our goal is to provide an exceptional, UGA experience, and I'm thrilled to see we accomplished that with your stay. We'd love to house you when your travels return you to Athens!

6/10 Okay

Keisha

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Luke Tripp - Front Desk Manager on 29 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and it appears we missed the mark with your accommodations, and I am sorry for that. I hope we have the chance to change your perception of the Georgia Center by allowing us to accommodate you and exhibit the high-level of customer service I expect my team to provide when your travels return you to Athens. Please feel free to reach out directly when the time comes.

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make my stay there enjoyable. The breakfast was great and it was only a short distance to see the Gymdogs perform. My daughter and I enjoyed our stay.
Stayed 2 nights in Jan 2024
Response from Luke Tripp - Front Desk Manager on 23 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! Wow - what wonderful praise to hear about our team. We know there are plenty of places to stay in Athens; it's our commitment to excellence that our guests appreciate and come back to. Please come back and see us when your travels return you to Athens!

10/10 Excellent

Bernice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Luke Tripp - Front Desk Manager on 23 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens!

10/10 Excellent

Erica

Stayed 2 nights in Jan 2024
Response from Luke Tripp - Front Desk Manager on 23 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Service
My stay was good! Our room stayed cold. We were told that something was wrong with the heat. That is way "Comfort" only received an average rating. The staff was excellent:super nice, friendly, and accommodating. I will definitely stay again, and recommend this hotel to anyone else.
Stayed 2 nights in Jan 2024
Response from Luke Tripp - Front Desk Manager on 23 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! Whether positive or negative, your feedback is directly implanted into our training program as a real life example of customer service. Comfort is a key element of a hotel stay and I am sorry your comfort was affected. Please reach out to us should your travels bring you back to Athens so we can show you the high-level of customer service and accommodations we strive to consistently provide.

10/10 Excellent

Sydney

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Luke Tripp - Front Desk Manager on 23 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens!

10/10 Excellent

Clara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Second Choice Stay
My stay at the UGA Continuing Edu Center and Hotel was much more than i expected. The staff is what made the difference. They were very friendly and had a welcoming spirit. My traveling companions were very complimentary of the staff and facility. This was our first stay at this hotel. I did not know about the shuttle service. It was raining when we arrived. The staff came out in the rain to help unload our luggage. We did not have to ask them to do it. They answered all my questions with a smile. We really felt welcome. Our conference was at another location and we were not able to get a room at the host hotel. We were all glad that we stayed at UGA. Good customer service and room cleanliness of the room for me is what counts. Good food and an affordable meal. You exceeded my goal.
Stayed 2 nights in Jan 2024
Response from Luke Tripp - Front Desk Manager on 23 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I love receiving feedback that lets me know we are executing effectively, and exceeding our guest's goals. Please come back and stay with us soon! We look forward to serving you again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
It was great! Check-in was fast and easy, breakfast each morning was good and I loved the free weekend parking. It was also a great location, only 7 minutes away from my business meetings. I also loved having a frig and microwave in my room.
Stayed 2 nights in Jan 2024
Response from Luke Tripp - Front Desk Manager on 23 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We focus on doing the little things that make the difference between "good" and "great", and I love seeing that our efforts are fruitful! Thank you for the wonderful compliments. We look forward to serving you again when you come back to Athens!

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Luke Tripp - Front Desk Manager on 23 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens!

10/10 Excellent

Shantanet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well decorated. Mackenzie was great. She volunteered and insisted on taking my bags upstairs. She was very nice and informative. She also helped my put my breakfast in the car the day of checkout. Please give her kudos for a great job and excellent customer service. On the other hand, there was a guy at the desk during my checkout that assisted me with the garment cart. He seen me struggling with the cart and he did not offer to push it to my car and help load my bags. It was just me so I didn't have anyone with me. As a man and attendee I left like he could have should better customer service. But overall the stay was great!!
Stayed 2 nights in Jan 2024
Response from Luke Tripp - Front Desk Manager on 23 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We specifically select employees and train them up to provide exceptional service, and I'm disappointed to see that we were not consistent in that delivery. Your comments are much appreciated and will be utilized to train our employees in an effort to improve the overall guest experience. Please reach out to us when you return to Athens so we can provide you with a consistent, exceptional experience!

10/10 Excellent

Jamie

Stayed 1 night in Jan 2024
Response from Luke Tripp - Front Desk Manager on 23 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens!

10/10 Excellent

elmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Luke Tripp - Front Desk Manager on 23 Jan 2024
Thank you for staying at the UGA Center for Continuing Education & Hotel, and for taking the time to provide feedback! We strive to provide each guest with an exceptional experience, and I hope we met the mark with your stay. We look forward to serving you again when you come back to Athens!