Grand Suite, Private Pool, Sea View | View from room
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Reviews of Pylaia Boutique Hotel & Spa

3 out of 5
Pylaia Boutique Hotel & Spa
Chora, Astypalaia, Astypalaia Island

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 17 reviews" "
Rating 8 - Good. 2 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rosemarie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catalogue of errors from the moment we arrived. Pool area had l
Stayed 2 nights in Aug 2021

10/10 Excellent

DemetraOrphanos, Miami, Florida

Travelled with family and small children
Liked: Staff & service
Extremely kind and helpful staff - beautiful views and rooms.
Stayed 4 nights in Jul 2018
Response from Konstantinos Kakios on 9 Jun 2020
Dear Mrs Orphanos, Greetings from beautiful Astypalaia and Pylaia Boutique Hotel & Spa.We would like to thank you for taking the time to review our Hotel and we are delighted that you have enjoyed your stay with us. We also thank you for your positive comments concerning our team and Hotel's location and view. We will be more than happy to welcome you again in the future with a room upgrade and have the chance to taste our new Chef's menu! Kind Regards, Konstantinos Kakios Operations Manager Pylaia Boutique Hotel & Spa

10/10 Excellent

Efrosini, New York city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well designed to give you excellent views of the water!! The staff was very professional and very friendly!! I loved it!!
Stayed 7 nights in Jun 2019
Response from Konstantinos Kakios on 11 Mar 2020
Dear Mrs Efrosini, Greetings from beautiful Astypalaia and Pylaia Boutique Hotel & Spa. We would like to thank you for taking the time to review our Hotel and we are delighted that you have enjoyed your stay with us. We also thank you for your positive comments concerning our staff, Hotel's location. We will be more than happy to welcome you again in the future with a room upgrade and the chance to have a taste of our new Chef's menu! Kind Regards, Konstantinos Kakios Operations Manager Pylaia Boutique Hotel & Spa

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Suite much smaller than advertised.
We expected a large grand master suite with full sea view for three adults. We were excited about having a spacious room to spend our 4 nights. But we got a small 2-room suite with a side sea view from the terrace only. This hotel is not for elderly or handicapped or kids as it is all steps, hills and no ramps. When it rains, the floors and steps are very slippery, and there is no access to the breakfast room restaurant without getting wet. However, the friendly staff in the restaurant, at the front desk and at the spa, the cleaning crew, were all exceptionally helpful. I ordered room service dinner which was ok. We also shopped in boutique and had great massages and manicures at the surprisingly large spa. No cold water or tea available for thirsty guests at spa and in lobby. The mini bar had sodas & water but no alcohol. The pillows were uncomfortable but cotton sheets nice and soft. Air condition did not work independently in one room of small suite unless second room windows all shut. Robes and slippers perfect but oddly no hair conditioner.
Rm 43 view

10/10 Excellent

Dimitrios, Canary Wharf-London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff/positive energy
We were made to feel exceptionally welcome the moment we arrived. The rooms were very spacious, well equipped, comfortable and luxurious. I would have no hesitation in recommending to anyone that was considering to stay at such a magnificent boutique hotel. The staff were extremely helpful and courteous. To the reservations manager deserves a gold medal.

10/10 Excellent

fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay . Thanks all
Stayed 4 nights in Aug 2023

6/10 Okay

françois

Liked: Cleanliness, staff & service, property conditions & facilities
Beau cadre
Climatisation faible pas de pression de douche wifi mauvaise qualité petit déjeuner et restaurant moyen Chambre agréable personnel efficace et sympathique
Stayed 4 nights in Aug 2018
Response from Konstantinos Kakios on 4 Mar 2019
Dear Mr Francois, Firstly we would like to sincerely thank you for bringing your recent experience in our Hotel to our attention. It is important to know when we are doing well but even more important to know when we do not. We always endeavour to meet and exceed our guests’ every expectation. However, it seems that in this case we dropped the ball and we are very sorry to hear that several things throughout your stay did not meet your expectations. The issues mentioned above are most certainly not in line with our service vision. We would like to apologize for any inconvenience or embarrassment you might have experienced as a result of any negligence on our part. We genuinely appreciate the opportunity to rectify what has gone wrong and we look forward to welcoming you back by giving us another chance as we have definitely improved our services. Kind Regards, Konstantinos Kakios Operations Manager Pylaia Boutique Hotel & Spa

10/10 Excellent

Bart, NL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete relaxation in a gorgeous setting
The hotel is perfectly situated on the edge of the old town, on a gorgeous natural setting. Everything in town and even the small beach in Livadia was easy to reach on foot (assuming one is reasonably fit and does not mind a little walk). Breakfast and cocktails were top-notch and staff is extremely friendly, welcoming and accommodating. I can sincerely recommend the hotel to anyone!
Stayed 7 nights in Aug 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

8/10 Good

Barbara, Bologna, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming hotel
We were very good at this little hotel refibed and cared for details. Good restaurant with sea views and good service.
Stayed 6 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, helpful staff, beautiful room,
Loved the view it was amazing. For the price I felt the hotel could be a bit better. Staff were very nice always smiling.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 110%
Excellent hotel and amazing service. Very good location and accessible, no need to climb the hill. Didn't see any other hotel in town that seemed more interesting so I will go back there again. Make sure you rent a car, something that can survive off road.

10/10 Excellent

fabio, iseo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
il più bel hotel di Astypalea
Abbiamo passato 15 giorni Fantastici al Pylaia, tutto impeccabile dal servizio alle camere al cibo ed al personale molto cordiale e disponibile. consigliatissimo, ottimo rapporto Qualità prezzo.

10/10 Excellent

ντόκτορ, Αμοργός

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ΕΥΓΕΝΕΣΤΑΤΟΙ-ΕΞΥΠΗΡΕΤΗΣΗ ΑΨΟΓΗ
Περάσαμε καταπληκτικά-νοιώσαμε σαν το σπίτι μας.Πολύ καθαρό-Σέρβις καταπληκτικό-Πολύ καλό πρωινό! Μικρές ευχάριστες εκπλήξεις! Πολύ καλή θέα.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax stiloso e di qualità
Hotel molto raffinato e confortevole, staff eccellente.

10/10 Excellent

Olivier, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel charmant,acceuil chaleureux dans une ile peu connue à tort
Boutique hotel parfait pour quelques jours dans cette ile"anti-Myconos" à découvrir;hote très bien placé à quelques minutes à pied de la ville mais il faut une voiture pour se promener dans le reste de l'ile,sauvage et sans beaucoup d'étrangers qui la visitent!Belle vue des chambres à la literie confortable,ce qui reste rare en Grèce!Vue sur la mer dans le bleu profond et le blanc éclatant...Acceuil exceptionnel de gentillesse et de compétence.Bravo pour cet établissement sans luxe ostentatoire mais très agréable à vivre;petite piscine sympathique.