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"Grey St Hotel is in a fantastic location for exploring Newcastle. Right in the heart of the action, but still quiet in the room at night. We arrived by train and the station is only a short walk away. The reception staff were friendly and helpful at all times, as were the housekeeping staff. Our room was spotlessly clean, had lovely high ceilings and sleek decor. The hotel was also incredible value. I’d love to go back and try the spa facilities :-)"

"Loved the very grand hotel. Friendly helpful staff with great location and price."

"Great staff, especially Jess and Kacie. Great food and plenty of it - huge portions. Very clean and friendly."

"Staff was very helpful. Very good area away from traffic "

"This is a lovely hotel near all the shops. Staff were friendly stayed here numerous times. good value for money."

"Great hotel, great location, friendly staff and facilities were top notch "

"We had a lovely stay at the Dakota. We were greeted at the door by 2 staff members who were lovely and showed us to reception. Reception staff were lovely and friendly, engaged in conversation asking about our day. Wished me a Happy Birthday and our room was ready early, so was able to check in a good couple of hours earlier. Room was nice and spacious, clean and we could monitor the air con. Our overall stay was amazing and would definately reccomend. We didnt go in tbe restaurant/bar or stayed for breakfast so cant comment on this. "

"Great stay again."

"One of the better hotels in Newcastle in my opinion. Excellent service from Fiona on reception & from the restaurant manager, sorry didn’t get his name lovely spacious room & bathroom. Really comfy bed. Good Aircon Breakfast is great There’s also a pool & spa if you want to use them "