DoubleTree by Hilton Asheville Downtown

Property class: 4

Choose dates to view prices

Located close to Grove Arcade and Harrah's Cherokee Center - Asheville, DoubleTree by Hilton Asheville Downtown provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, dinner, light fare and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a 24-hour gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$274
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 19 of 19 rooms

1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

1 King Mountain View

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed

9.4 out of 10
Exceptional
(73 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible, City View (Mobility & Hearing, Bathtub)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(34 reviews)
  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed (Groom)

  • Mountain view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed (Bridal)

  • Mountain view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 67 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed, Mountain View (2 Rooms)

  • Mountain view
  • 67 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds

8.8 out of 10
Excellent
(44 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Accessible (Hearing)

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(18 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(20 reviews)
  • Mountain view
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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About the area

Located in Downtown Asheville, a neighbourhood in Asheville, DoubleTree by Hilton Asheville Downtown is in a shopping district and in the mountains. Harrah's Cherokee Center - Asheville and Altamont Theater are cultural highlights, and some of the area's activities can be experienced at Wicked Weed Brewing and New Belgium Brewing Company. Ready for a night out? Consider The Orange Peel. Spend some time exploring the area's activities, including winery tours. Guests love the hotel's central location. Visit our Asheville travel guide
Map
199 Haywood St, Asheville, NC, 28801

What's nearby

  • A storefront with a colorful mural and a sign that reads "Fired Up!"
    Fired Up Creative Lounge Ashville
    4 min walk - 0.4 km
  • A multi-level shopping mall with a central atrium, balconies with plants, and hanging plants.
    Grove Arcade
    5 min walk - 0.4 km
  • A brick building with a sign that reads "The Orange Peel."
    The Orange Peel
    12 min walk - 1.1 km
  • Harrah's Cherokee Center - Asheville
    4 min walk - 0.4 km
  • Downtown Market Asheville
    6 min walk - 0.6 km

Getting around

  • Asheville Regional Airport (AVL)
    18 min drive

Restaurants

  • All Day Darling
    5 min walk
  • Battery Park Book Exchange And Champagne Bar
    4 min walk
  • Shakey’s
    4 min walk
  • Tupelo Honey Southern Kitchen & Bar
    7 min walk
  • 27 Club
    5 min walk

About this property

DoubleTree by Hilton Asheville Downtown

  • Upscale hotel near Harrah's Cherokee Center - Asheville
  • Located close to Grove Arcade and Downtown Market Asheville, DoubleTree by Hilton Asheville Downtown provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, dinner, light fare and American cuisine. In addition to 2 bars and a 24-hour gym, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Swimming pool, along with sunloungers
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • An indoor pool, a ballroom and laundry services
    • Outdoor furniture, smoke-free property and a lift
    • Guest reviews speak highly of the central location and helpful staff
  • Room features
  • All 140 rooms include comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with designer toiletries and baths or showers
    • 42-inch TVs with premium channels
    • Separate sitting areas, mini fridges and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • The Dogwood Cafe
  • The Montford Rooftop Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,002 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • In a provincial park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 34 kg per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 12 for children
  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Asheville Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Asheville Downtown?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Asheville Downtown on 20 Sept 2026 start from NZ$274, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Asheville Downtown pet-friendly?

Yes, DoubleTree by Hilton Asheville Downtown allows cats and dogs (limit 1 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Asheville Downtown?

Self-parking is available for USD 25 per night.

What time is check-in at DoubleTree by Hilton Asheville Downtown?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Asheville Downtown?

Checkout is at noon.

Where is DoubleTree by Hilton Asheville Downtown located?

Located in Downtown Asheville, this hotel is within a 5-minute walk of Harrah's Cherokee Center - Asheville and Grove Arcade. Downtown Market Asheville and Altamont Theater are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Asheville Downtown Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 701 out of 1002 reviews
Rating 8 - Good. 198 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Great location, clean with spacious rooms and friendly staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Upgraded to Mountain View room which wasn’t really worth it as was mostly highway view. Friendly staff, would definitely stay here again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good walkable location. Large size rooms.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Quiet and clean. Great location. Wish there was more of a dinner offering at the roof top bar as it is a beautiful space in terms of scenery.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, welcoming staff, great location.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Not too far from restaurants and activities. Paid parking. Overall not bad at all.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and extremely helpful for whatever we needed!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly front desk staff, and great location!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice and clean. I like that parking is only steps away. Holten checked us in and was very professional including the other ladies that worked front desk. The entire staff is very friendly. Our room was clean and we were checked on each day from the cleaning lady room 718. The terrace is very nice with Mountain Views. Food and drinks were good. I recommend this hotel and will be back.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service and staff in general we great
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the staff very nice
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Location is close to city and walkable. Great view of mountains for the room we booked.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar was very very good and had an excellent view. The staff was extremely nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was delicious and the staff is so friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and everything was in walking distance. Ms Lynn did a great job
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 😊 lace to stay when you are enjoying downtown Ashville. Easy to walk to all the shops, breweries and restaurants. Staff very helpful with recommendations.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities. Close to the Visitor Center and downtown shops and restaurants…complimentary coffee in the AM and nice rooftop bar ! Enjoyed our stay there
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by friendly staff. Rooms were clean and cozy.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff friendly, roof top bar has nice view of mountains.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very pretty hotel. The rooms were comfortable and a good size for 3 people. We could walk to downtown very easy and felt safe doing so. The parking was convenient.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a fantastic experience! The room was spacious and parking was incredibly easy. It was also conveniently located near the highway, which was great since we were hiking every day and had to drive to these hikes. Furthermore, the hotel was just a few minutes away from the South Slope and downtown.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were very courteous, the room was clean and the location is great!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff and location
Stayed 1 night in Jan 2026