As-Sayidah Zaynab Holidays from NZ$2,619

The property and rooms were exceptionally clean. Breakfast was enjoyable, though it would be an improvement if croissants and plain scrambled eggs were added to the menu. Ayman, the receptionist, was very welcoming and professional. The rooftop restaurant is a highlight, offering a beautiful view of the three pyramids. The hotel also organizes reasonably priced tours that include lunch. However, on our final day, the guide took us to a very inexpensive local restaurant, where the food quality was poor, and the environment was not clean. Since we had not clarified in advance what type of restaurant was included, we did not raise the issue at the time. I recommend discussing with the receptionist beforehand where the guide plans to take you for meals to ensure expectations are met.

I stayed at Jasmine Pyramids Hotel with my mum and we had a fantastic stay. The hotel was lovely and clean and you could see the pyramids from outside the hotel, but what set it apart from other hotel stays was the service. From the beginning Ahmed was very responsive on WhatsApp even before we arrived. Raouf was on the main desk and I have to commend his professionalism, exceptional hospitality and warmth throughout. We travelled over my mum’s birthday and they arranged a lovely cake and decorations to surprise her. Thank you to all the staff who helped with this - Raouf, Rafaat, Khalid, Mohammed and anyone else I have missed! The breakfast was great, Abdallah prepared lots of traditional Egyptian foods which we were able to try and they provided continental options too. My mum became obsessed with guava and they made sure there was plenty of those for her to eat! It was our first time visiting Egypt and we would highly recommend this hotel to others. Thank you!!!!

I enjoyed the view of Giza pyramid while eating dinner or breakfast in the rooftop. The people are nice and friendly. The room is big enough and clean.

The Dyafa Hotel and Spa is a lovely little property. I chose it for the pool, which was a refreshing positive on hot days. I never found the Spa or the fitness area so their title is a bit of a misnomer. On the positive side, my room, which overlooked the pool was quiet and spacious . The staff, especially those who serve breakfast on the rooftop, where guests have an outstanding view of the pyramids on the Giza Plateau, were outstanding remembering my likes and dislikes. The Housekeeping staff also deserve high marks. They were able to be quite flexible in their schedule and were happy to clean my room at my disposal as opposed to having to follow a rigid routine. The front desk staff were also helpful and always greeted me with a smile. The one negative was Management. They were not on par with the rest of the staff. As it turned out I lost an item and asked them to write a report and help with a police report that I needed to file an insurance claim. I was assured that they would help. Sadly, while promising to help with both, Management did not follow through despite my repeated requests. In the end they did nothing. If any improvements were to be made I would suggest that Management take lessons from their staff who were nothing but helpful. Because of Management's non-approach to my problem my overall experience was more negative than I would have given, resulting in a lower rating than the hotel deserves.