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Reviews of Kia Lodge

3.5 out of 5
Kia Lodge
11279 Mount Meru Rd, Arusha, Arusha Region

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 137 reviews" "
Rating 8 - Good. 52 out of 137 reviews" "
Rating 6 - Okay. 24 out of 137 reviews" "
Rating 4 - Poor. 13 out of 137 reviews" "
Rating 2 - Terrible. 7 out of 137 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and friendly. The location is great and is essentially in the airport. Beautiful view of Kili from the pool. Pretty, tropical looking grounds. Would stay again.
Stayed 1 night in Nov 2022

10/10 Excellent

Lisa, Scottsdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. The staff was very accommodating. Being close to the airport was key to decision to stay.
Stayed 2 nights in Oct 2022

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! The property was just what a rustic African lodge should be! I was there during dry season and I am sure the property is beautiful and green during and after rains! So convenient to the airport! Just a fun, friendly place! Food was very good also!
Stayed 1 night in Oct 2022

6/10 Okay

Lauren, Hampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient - it’s physically inside the airport gates. Check out was at 10:00. If your flight is in the evening they have you check out and store your bags at reception; you can remain on the grounds by the pool or in the restaurant or bar while waiting. The gift shop is great if you’ve not been able to find a souvenir for someone before departing.
Stayed 1 night in Sep 2022

8/10 Good

Melissa

Stayed 1 night in Aug 2022

8/10 Good

Evangelina

Stayed 1 night in Jul 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

MARY

Stayed 1 night in Jul 2022

2/10 Terrible

Parag

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Wifi was not working in the room due to some problem. Had to go to the bar to connect to wifi which was spotty. Very old furnishings, poor bathroom facilities and non-smoking staff except Teresia (so?). The hotel manager was unapologetic about the wifi issue and did not offer any other amenities to compensate. Very poor standard for a hotel that charges almost $200 USD per night.
Stayed 2 nights in Jul 2022

2/10 Terrible

Parag

Stayed 1 night in Jul 2022

8/10 Good

Doug

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

4/10 Poor

Caprice

Travelled with partner
Disliked: Amenities, property conditions & facilities
Way over priced.. Food was awlful.. Toilet didnt work. Staff VERY eager to assist and were friendly BUT communication was a struggle and their hygiene could of been better.. Strong BODY ODOR. I am very disappointed..
Stayed 2 nights in May 2022

4/10 Poor

Frank

Stayed 1 night in Feb 2022

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and accommodating.
Stayed 1 night in Jan 2022

6/10 Okay

Susie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Basic no frills - no TV, no amenities. Air conditioning and fan were good and staff was very helpful.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Wish we had stayed longer. Very clean, smells good, excellent service, amazing atmosphere, free shuttle to/from airport. Nothing to complain about.
Stayed 1 night in Jul 2021

10/10 Excellent

Kathi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport lodge!!
We loved Kia Lodge! It is not your average airport hotel - the grounds are beautiful and the rooms are really nice. The staff was super friendly and the food was good. Only issue was that there was no wifi in the rooms. Other than that our stay was great. Would definitely recommend!
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet location
Very easy checkin and beautiful property. There was no way to contact the hotel to organize for the free shuttle. It is a 5min drive. None of the posted numbers work and there are no email addresses. It would be nice for the hotel to offer free shuttles if hotels.com is going to post that service on the booking site. Thanks!
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was not swimmable. My friend had her room moved three times and then people in her final room for two hours until near midnight trying to fix her air conditioner.
Stayed 1 night in Feb 2021

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience and more
Stayed 1 night in Mar 2020

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kia is a great choice!
Short but great. We were well taken care of!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great views of Kilimanjaro in the morning and evening. Quiet and very welcoming.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
Good airport stop
Very convenient location - located right at the airport. Great service and free transfer to the hotel at all times. The grounds are nice but rooms are a little tired. The restaurant is OK but is very overpriced. All staff were excellent.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Beautiful African decor, tropical setting and outdoor bar. Delightful helpful staff especially Kanu in the bar/restaurant area!
Stayed 1 night in Oct 2019

8/10 Good

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KIA Lodge Review
The check in was very quick. The rooms were comfortable, beds good, excellent A/C. Good shower, plenty of hot water. The cottages are in the middle of a wooded area - that was great. Good view of Mt.Kilamanjaro if you see it right around sun up. The food was good. Free ride to JRO airport which is not even a mile away. Staff was friendly and helpful.
Stayed 1 night in Oct 2019

8/10 Good

FW, Edmonton

Travelled with family
Liked: Staff & service, property conditions & facilities
Only stayed overnight. Didn't have any meals, just got off aircraft late and left first thing in the morning.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and sanctuary!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to the airport makes it the perfect place to stay after or before your flight!!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was an OK hotel, but it needs upgrading to bring it up to the standards of what it appears to be.
Stayed 1 night in Jul 2019

10/10 Excellent

Dwanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transportation from the airport to the hotel was complimentary and less than 5 minutes from the airport. Hotel staff were extremely friendly and helpful. Quiet & quaint.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It was very African, pretty and the people were very nice. The sheets could have been softer and nicer towels . The box lunch was a plus.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lodge which you would never believe is only yards from Kilimanjaro airport.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Everything was as expected. Enjoyed the atmosphere and walking the grounds. Staff very friendly and respectful.
Stayed 1 night in Jul 2019

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
KIA Lodge is a very nice place to stay, the huts are clean, functional and beautiful... All located between trees, flowers and shrubs, quite idyllic Staff super nice and helpful Pool is nice with a gorgeous view over The Valley, if clear, Mt Kilimanjaro is visible Conveniently locate 5 min away from airport and yet very quiet
Stayed 1 night in Jun 2019

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The landscaping and the rooms were really nice. The staff was friendly. I would say that by American standards, the food was o.k. By Tanzanian standards it was good. The pool water was a little green for me, but the view of Kilimanjaro was excellent.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Great option if needing somewhere to overnight near the airport. A classic and comfortable hotel.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this airport because it was very close to Kilimanjaro airport
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
No internet was working in the first room we checked into. Had to room move, Good staff recovery.
Stayed 1 night in Apr 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Mar 2019

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
The worst experience I ever had in a lodge. We prepaid 215$ for 2 people to stay our last night in Tanzania. Upon arrival they wanted us to pay an extra 73$ for the 2 bedroom I already paid for because my father was with me. This place is not worth 50$ a night. The AC was broken, wifi worked for about 10 minutes, the food was awful and we were treated so rudely. So rude in fact we could not stand another minute so we left and stayed at the airport for 14 hours waiting for our flight instead of staying at Kia lodge. After over a month of great lodges all over Tanzania we ended on such a horrible note at this lodge.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Great service and feel secure. Very close to the airport. Great food at the restaurant.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Michael, Oakville, Canada

Travelled with partner
Liked: Cleanliness, staff & service
Close to airport. Great staff. Limited access to other off-property services. Hotel is tired and overpriced.
Stayed 1 night in Feb 2019