Beach Hotels & Resorts in Arugam Bay from NZ$43

"Location is perfect but the hotel needs a huge refresh The bathroom was horrible very old and dirty "

"The hotel had been abandoned. We managed to check-in but there have been no staff onsite since. A local has told us that the Indian company that owns the hotel has not paid the local staff wages and they have been forced to leave. The hotel is filthy, there is literally no staff anywhere to be seen. "

"There was a problem with our reservation as apparently hotels.com bookings do not transfer over to the hotels system and therefore they had no record of our booking. This meant that they did not have the rooms that we had booked available. The hotel owner/manager was very helpful in finding us different rooms but these were not what had been reserved and meant that we had to separate family members which was not ideal for a week. Other than that the breakfast was good, the rooms were clean and...

"Personale estremamente gentile e disponibile, siamo rimaste davvero colpite per la loro cura verso il cliente a qualunque ora del giorno e della notte. Colazione molto variegata e buonissima. Per quanto riguarda l alloggio avevamo il primo bungalow vista mare, molto bello come da foto. Non c è da aspettarsi una cura della struttura però per il prezzo pagato assolutamente valido! Per quanto riguarda il rumore avevamo dei vicini un po’ chiassosi ma non è colpa della struttura, ma solo della...

"The staff are courteous and welcoming"

"It was magical, in front of the sea and very quite and clean "