Breakfast, lunch, dinner served; American cuisine
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Reviews of The Westin Arlington

4 out of 5
The Westin Arlington
801 N Glebe Rd, Arlington, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1000 reviews" "
Rating 8 - Good. 232 out of 1000 reviews" "
Rating 6 - Okay. 88 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 33 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woupd have been nice if the hotel offered a shuttle but otherwise it was great.
Stayed 1 night in Apr 2024

6/10 Okay

Margaret, Manchester

Liked: Cleanliness, property conditions & facilities
Only 1 clerk to check guests in-2 ahead of me, 2 behind me- 15 minute wait to confirm my reservation.
Stayed 1 night in Apr 2024

10/10 Excellent

Aneila, Jamaica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not one issue with this property. The breakfast was unbelievably good!! We loved the pool. The room was immaculate. Great experience.
Stayed 2 nights in Apr 2024

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service
The location of our room was very good as it was quiet and away from the elevator. I am sensitive to smell and the scent being transfused into the lobby was very strong and overwhelming. The hot tub was very antiquated, slow and noisy to start, and very dirty to with scum and foam.
Stayed 3 nights in Apr 2024

10/10 Excellent

Denise, Moorestown

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Westin Arlington. The staff was friendly, helpful and offered suggestions for restaurants during our stay. The hotel was clean, easy to park our car, and the Commentary Restaurant had a great Happy Hour. I would recommend staying here for your next stay in Arlington, VA.
Stayed 2 nights in Apr 2024

2/10 Terrible

Razik

Travelled with family and small children
Disliked: Staff & service
This has been the worst stay I had in a Westin. Twice in a row our neighbors would turn on LOUD music at 1am. Last night the music lasted 2 hours with LOUD banging between 1am and 3am. We called reception twice, at 1:20am and 1:40am, they said they would send someone, nobody came, and the music continued until 3:00am. The two staff available during the night were absolutely unprofessional. We have complained in the morning to the receptionist who mentioned escalating to their manager, but we have not heard from them. Not only will we not stay there in the future but we will actively recommend people in our circles not to stay there. This is absolutely unacceptable given the price of the night. Our toddler in our room was being awake by absurdly loud music at 1am for 2 hours. We are hoping a gesture will be done by the management of the hotel, but we didn’t hear from them.
Stayed 2 nights in Apr 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 4 nights in Mar 2024

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel to stay at.
Stayed 5 nights in Mar 2024

8/10 Good

Thomas, Albany

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in Mar 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and safe property. Would stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a busy visit to DC area.
Stayed 5 nights in Mar 2024

8/10 Good

Kimberly

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good customer service
Stayed 1 night in Feb 2024

4/10 Poor

Destiny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a weekend out on the town but room did not have a remote and it had to be requested. When I called the front desk, the attendant was very impatient and tried to rush me off the phone. There were hairs in the bed linen, leaking shower faucet, and there was some interesting substance near the bottom of the refrigerator. It was also FREEZING in the room, no heat at all. It was 65 degrees inside the room.
Stayed 1 night in Jan 2024

6/10 Okay

Brady

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was delayed because only one person at front desk was restocking store. TV didnt work in room. Had to call Engineering, on hold for 11 minutes. Hung up. Called back, engineering came up immediately and fixed TV. Not the best service I come to expect from the Westin Brand, but clean room and convenient for what I am doing.
Stayed 1 night in Feb 2024

8/10 Good

Ronald

Stayed 1 night in Feb 2024

10/10 Excellent

Charles Michael

Stayed 3 nights in Jan 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2024

8/10 Good

Joy, DPO

Stayed 1 night in Jan 2024

10/10 Excellent

Imran

Stayed 2 nights in Jan 2024

10/10 Excellent

Jasmine

Stayed 1 night in Dec 2023

6/10 Okay

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tatiana

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
after a very long day, walking into the lobby was like a clean fresh beautiful spa, calming and serene. the room was clean and well laid out as well.
Stayed 1 night in Jan 2024

10/10 Excellent

Erika, Cincinnati

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the proximity to the Metro and the quiet hours.
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2023

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Sally

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Parking lot was horrid, cramped, low ceiling and the gates never worked I had to always call for help rich was ridiculous clue 4 star hotel, front reception didn’t even know what he was doing or saying, very unhelpful, very inconvenient, I wouldn’t come back again. Please think carefully before visiting
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay..our second time at this hotel. location ideal, fitness center, restaurants
Stayed 2 nights in Dec 2023

10/10 Excellent

Pernelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Stayed 2 nights in Dec 2023

10/10 Excellent

Yongliang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent work! Thanks to all!
Stayed 1 night in Nov 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Dawn

Stayed 3 nights in Dec 2023

10/10 Excellent

Deanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy at The Westin
The Westin is a great place, strategically positioned for enjoying Arlington. The area around the hotel offers rest, shops, and entertainment. Destinations beyond the hotel are easily accessible. The staff is friendly and very efficient. Parking garage is easy to access.
Stayed 2 nights in Dec 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I try to stay here whenever I am in the area. Great location for where I need to be. The Westin Arlington is a great spot...always clean...great staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Mikhail

Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for me, easy check-in and checkout, and a friendly staff that always is welcoming.
Stayed 2 nights in Nov 2023

6/10 Okay

Narges, Tampa

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I was there for work trip, on Friday night There were a lot of drunk people in the hotel, not sure if there were an event going on, we were not able to sleep well, and everywhere smelled like puke, even someone throw up in the elevator, they didn’t even cleaned till next day. But we have requested to clean it, staff was friendly and toke an action right away. Location was good cause of a lot restaurants.
Stayed 1 night in Nov 2023

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast facility with the $19 buffet. Most hotel breakfast facilities are poor. I didn't like the difficult-to-slide sliding doors in Room 1440
Stayed 5 nights in Nov 2023

10/10 Excellent

Jether

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Belachew

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Scott, Henrico

Hotel is nice but I room did not get cleaned one of the nights we were there and we were out of towels and soap. Very disappointing for a Westin flag.
Stayed 4 nights in Nov 2023

10/10 Excellent

Leatine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Plumbing issues
Plumbing was an issue Sink did not drain well. The tub also had issues with noise of water gurgling
Stayed 1 night in Oct 2023