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Hyatt Regency Crystal City

Hotel Class
4 out of 5
Photo gallery

Reviews

4.3 / 5Very Good
2,508 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Free airport shuttle

Map

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Room, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Double Beds, Accessible (Shower)

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Double Beds, Accessible, Bathtub

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Double Beds (HIGH FLOOR)

    Room Amenities

    • City view
    • Sleeps 4
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  • Room, 1 King Bed, Corner

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Room, 1 King Bed (HIGH FLOOR)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Suite (Ambassador)

    Room Amenities

    • City view
    • Sleeps 4
    More details

About this area

Arlington

In the business district, Hyatt Regency Crystal City is in Arlington's Crystal City neighbourhood, an area with good shopping. Birchmere and National Museum of American History are cultural highlights, and travellers looking to shop may want to visit Fashion Center at Pentagon City and L'Enfant Plaza. Travelling with kids? Don't miss Smithsonian's National Zoo, or check out an event or a game at Capital One Arena. Our guests appreciate the hotel's location for the sightseeing. It's also convenient for public transport: Crystal City Station is 13 minutes by foot.

Visit our Arlington travel guide

Getting around

  • Alexandria Station - 7 min drive
  • Crystal City Station - 13 min walk
  • Washington, DC (DCA-Ronald Reagan Washington National) - 3 min drive

Restaurants

  • Jaleo — 10 min walk
  • Los Tios Grill — 3 min drive
  • Taverna Cretekou — 4 min drive
  • Bittersweet — 4 min drive
  • Eamonn's Dublin Chipper — 5 min drive

About this property

Hyatt Regency Crystal City

Family-friendly Arlington hotel in Crystal City, near Fashion Center at Pentagon City
This smoke-free hotel features a restaurant, an outdoor pool and a 24-hour health club. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 686 rooms provide free WiFi and free wired Internet, LED TVs with satellite channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include pillowtop, iPod docking stations and 24-hour room service.
Hyatt Regency Crystal City offers 686 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch LED televisions come with premium satellite channels, first-run films and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath and shower with a rainfall showerhead, designer toiletries and a hairdryer.
This Arlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Airport shuttle service is available at scheduled times from 5 AM to midnight. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of USD 100 per accommodation, per week.

Payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 16 and USD 22 per person (approximately)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per week
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hyatt Regency Crystal City Hotel Arlington
  • Hyatt Regency Crystal City Hotel
  • Hyatt Regency Crystal City Arlington
  • Hyatt Regency Crystal City
  • Hyatt Regency Arlington

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: USD 45 per night
  • Free return airport shuttle from 5 AM to midnight
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily: USD 16-22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Outdoor pool
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Korean
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (23000 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • 32-inch LED TV
  • TV/satellite channels
  • first-run films
  • iPod dock
  • pay films
  • premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Nearby activities

Where to eat

  • Serves breakfast, lunch and dinner.
4.3

Very Good

5 - Excellent
1,288
4 - Good
848
3 - Okay
238
2 - Mediocre
75
1 - Poor
59
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.4
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Stayed 3 nights in Nov. 2019

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was a ball at the hotel on the night I stayed and people were loud, going to rooms at all hours (as late/early) as 4 a.m. Security was called to a room on the floor. Makes me wonder if the Expedia rooms are all on the same floor.

Stayed 1 night in Nov. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Courteous staff and ease of check-in. Cinnabar, on-site restaurant had an excellent breakfast buffet.

    Stayed 2 nights in Nov. 2019

    2/5

    • Disliked: Property conditions & facilities

    Arriving from NC, we were surprised to find there was an additional charge of $45 per day to park. (When visiting Arlington 2 years ago, we stayed elsewhere and did not encounter this fee.) Further, we were then informed that because of the roof rack on our vehicle, there may not be any available parking for us, period. WHAT? The issue was eventually resolved, but not before some serious hand-wringing. Small room, lack of hooks in bathroom, few mirrors and the maid did not bring towels when asked. We were supplied 1, ONE washcloth and hand towel on arrival. Just a very substandard hotel pretending to be luxurious. Don't be mislead...stay down the street!

    Stayed 2 nights in Nov. 2019

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