2 outdoor pools, pool loungers

Reviews of SOWELL HÔTELS L'Olivier

4 out of 5
SOWELL HÔTELS L'Olivier
Mas de Veran - Quartier Fourchon, Domaine, Arles, Bouches-du-Rhone

Reviews

6.0
Rating 10 - Excellent. 12 out of 110 reviews" "
Rating 8 - Good. 31 out of 110 reviews" "
Rating 6 - Okay. 24 out of 110 reviews" "
Rating 4 - Poor. 28 out of 110 reviews" "
Rating 2 - Terrible. 15 out of 110 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

5.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

nicolas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le site est magnifique avec une superbe piscine et l’étang juste derrière. Le staff est très accueillant et accommodant. La nourriture n’est pas au niveau malheureusement, manque de qualité et de variété (en 5 jours 2x burgers et 2x moules frites). Peut être la seule possibilité pour un all-inclusive, mais prêt à payer plus pour plus de fraîcheurs, plus local quitte à avoir moins de choix mais plus de variété d’un jour à l’autre.
Stayed 5 nights in Aug 2021

4/10 Poor

stephen

Disliked: Property conditions & facilities, room comfort
May have been here 30 years too late
Out of date and not well cared for, good location must have been nice once but not now.
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Photos from hotel isn't same there . Rome is very smal for three persons. In the morning worker started and they make bad noise But the space is clams and very close to arle city.
Stayed 3 nights in Jul 2017

2/10 Terrible

Pierre, Montreal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forget it, look somewhere else!
First of all, finding the place was a real nightmare as the supplied coordinate is not even an actual address. Then, once on site, finding the reception wasn't an easy thing either and we had to ask a nearby hotel for help. Second of all, check-in time was desperately long; it took well over 30 minutes waiting in line at the front desk. The apartment itself was in a deplorable state: the beds were not even made, the floor was disgustingly dirty, the cooking area was also dirty and the underside of the cupboard was very greasy, most likely because they did not even bother to install a range hood, the supplied dishes were not clean and there was no soap nor any sponge to clean it up and, finally, no towels were made available. We did however appreciate the nightly, sometimes overwhelming, frog concerts! Conclusion: forget it, look somewhere else!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Traveler
It was nice, calm, peaceful - it needed some update!

2/10 Terrible

Dickie Blades

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting - don't bother
The hotel is in need of serious modernisation. The rooms are very tired and ours was filthy. The facilities are equally run down. Can't comment on the restaurants; we couldn't bring ourselves to eat in them.

6/10 Okay

Stephen

Liked: Staff & service
Maeva
Maeva is a fairly large holiday camp a few miles from Arles. From the info on this site I was expecting half a dozen rooms around a pool. The place and facilities were ok if a bit run down. Staff were friendly. Meava is probably a great option for families but was not what we were expecting.

10/10 Excellent

Rémy

Stayed 1 night in Sep 2023

8/10 Good

Anne Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable malgré qques imperfections !
Séjour très agréable malheureusement un peu court, pour nous … une Équipe très sympathique, accessible, serviable et à l’écoute… c’est important aussi ! Très peu d’imperfections seulement à mes yeux l’amplitude des horaires au sujet de la piscine et de la restauration, (cuisine assez simple pour un 4 étoiles même en Hotelerie de Tourisme mais c’est bon tout de même, peut-être par manque de personnel ou par faute de nos amis les moustiques :(( Les extérieurs, les plages de la piscine un petit manque d’entretien : et la troisième marche dans l’eau un casse figure :(( en extérieur sortie côté laverie pas d’éclairage idem un peu compliqué à 22h lumière de nos portables en fonctionnement …un spot très sympathique et très reposant et notre logement sympa !! Une clientèle agréable ça c’est important aussi !!Ah une grande insatisfaction au sujet des parasols ⛱️ ou très peu de transats à l’ombre compte tenu de cette canule donc nous n’avons pas pu profiter de ce loisir au maximum ! Les clients indisciplinés et irrespectueux des autres ont immobilisé la plupart des transats protégés du fort soleil par leurs serviettes de bain à la journée pendant leurs absences… du parc aquatique… me semble-t-il ? Nous reviendrons peut-être prochainement !! 🤔🙂🫶👋‼️
Coin piscine agréable, bohème chic, amélioration à considérer côté ombrage ou parasol
Stayed 4 nights in Aug 2023

8/10 Good

Carla

Stayed 5 nights in Aug 2022

6/10 Okay

Najib

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Weinig keus qua eten en voorzieningen en voor de kinderen
Stayed 1 night in Jul 2022

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

ashley

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De passage dans le coin. Dormi qu'une nuit.Repas dusoir
Stayed 1 night in Oct 2021

8/10 Good

Awa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien dans l’ensemble !
Stayed 2 nights in Jul 2020

4/10 Poor

Federico

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Féria
Bonne solution pour rester sur place durant la Féria de Pâques
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nous n'avons pas été dirigé vers le Club les Oliviers mais vers les Mazets.... location sympathique mais rien à voir avec les images proposées pour les oliviers.... De plus lors de notre séjour, le double de la clé a été remis à un autre locataire... problème de centrale de réservation sans doute!!!
Stayed 6 nights in Mar 2019

8/10 Good

JC

Liked: Staff & service, property conditions & facilities, room comfort
Plutôt positif
Côté positif : environnement calme ; nous avons été surclassé dans un appartement "tout confort". Côté négatif: aspect global assez sale; aurait besoin d'un coup de neuf.
Stayed 2 nights in Oct 2018

2/10 Terrible

Frédéric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter
Je ne comprends pas que l'on puisse proposer ce genre de lieu comme Hôtel pour une nuit. J'ai été vraiment déçu de l'ensemble. Etat de la chambre vieille, manque des lampes donc on entre dans le noir, le lit c'est un canapé-lit inconfortable et bruyant. On doit faire son lit. Il propose un buffet franchement pas terrible et cher 25€. Dans un restaurant, j'aurai mangé pour bien moins cher et meilleure. Je ne le referai pas et ne le proposerai à personne. Comme ils ne sont pas sur de leur télécommande TV, ils en mettent 2 - 1 qui fonctionne pour intermittence et l'autre pour décorer je pense. Dommage car par son appellation et son lieu je m'attendais à passer un bon moment. Je suis déçu.
Stayed 1 night in Sep 2018

6/10 Okay

Daniele

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

giorgio

Disliked: Cleanliness, property conditions & facilities, room comfort
Veramente scadente
Ambiente complatamente abbandonato, privo della minima manutenzione. Pulizia scadentissima. Peccato perche avrebbe grandi potenzialità ma dovrebbe essere completamente ristrutturato
Stayed 5 nights in Sep 2018

8/10 Good

HILI

Liked: Staff & service
On est arrivé à 20h45 mais l’équipe accueil et restauration on était très sympathique et nous on fait quand même souper alors que le restaurant fermé à 21h, vraiment merci a vous tous pour votre gentillesse et amabilité
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Muy mejorable
Las fotos distan mucho de la realidad. El complejo turístico es enorme y tiene muchos servicios pero le falta mantenimiento. El apartamento muy viejo y con importante falta de higiene.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Très déçus
Très déçus ! Tellement qu'écrire un roman le donne pas envie.
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Piscine sympa . Mais personnel pas super .
Chambre pas prête à notre arriver (18h30). Attente jusqu'à 19h30 pour pouvoir s'installer chambre sale même pas un bout de papier toilette de première nécessiter .. plein de chose défectueuse.
Stayed 1 night in Aug 2018

2/10 Terrible

Sandra, Barcelona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un horror.
Apartamento deplorable. Instalaciones viejísimas y mal cuidadas. La puerta de la mampara del baño rota. No entiendo cómo teniendo disponibilidad, ofrecen ésa habitación. Increíble. La página web no debería ofertar éste establecimiento. No se lo recomendaría a nadie. Ni para una noche.
Stayed 1 night in Aug 2018

2/10 Terrible

Martine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Décevant lit pas fait pas de serviettes de toilette Wc douteux
Stayed 1 night in Jul 2018

10/10 Excellent

jean marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

pierre

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

Chiara

Disliked: Cleanliness, room comfort

8/10 Good

Lu, Milan

Disliked: Staff & service
Accoglienza da dimenticare
Nel complessivo la struttura è buona per il rapporto qualità/prezzo. Da rivedere però il personale di Reception non pronto ad accogliere ospiti di una lingua diversa dalla loro perché totalmente incapaci di comunicare in inglese. A parte questa (grave) mancanza occorsa Venerdì 30/3 ore 21.30 circa, non sono solerti e socievoli nel risolvere le fasi di accettazione anzi per evitare il problema della lingua rimbalzano gli ospiti da una reception all'altra seppur di sera, al buio (attenti che il territorio dove è posto il residence non è illuminato), sotto una pioggia fitta e con bimbi piccoli in macchina che aspettano solo il letto prenotato. Bastava leggere la prenotazione mostrata dal cellulare ma non se ne sono degnati! Dopo una lunga insistenza è emersa una persona che parlava italiano, ma non si chiedeva tanto, bastava un po' di inglese!
Stayed 2 nights in Mar 2018

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

guy

Liked: Staff & service, room comfort

4/10 Poor

rossella , milano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
complesso residenziale
Personale alla reception che non parla una parola in inglese. Scarse indicazioni all’interno del residence. Di sera completamente al buio privo di illuminazioni. Ambiente poco curato. No letto ma un divano letto molto scomodo! Non lo consiglierei a nessuno
Stayed 2 nights in Mar 2018

10/10 Excellent

Roselyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Tout à été parfait! Super adresse à reyenir

6/10 Okay

Verified traveller

Un club de vacances agréable mais qui vieillit et mériterait des travaux de réaménagement et d'amélioration. Malgré tout ce fut une bonne expérience globalement.
Stayed 7 nights in Sep 2017

6/10 Okay

Aless, Torino

Disliked: Staff & service, property conditions & facilities, room comfort
Discreto rapporto qualità prezzo ma niente di ecce
Camera piccola, porta della doccia che non si chiudeva bene. la nostra formula non comprendeva gli asciugamani... comunque posto discreto, comodo per visitare la regione, però non lo suggerirei ad amici.
Stayed 2 nights in Aug 2017

6/10 Okay

Did, Vaugneray

Disliked: Staff & service, property conditions & facilities
résidence pour familles
Banales.. piscines plutôt bien mais services limités. très peu d'effort pour les personnes à mobilité réduite.
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Dårlig oplevelse kommer ikke igen
Værelset var ikke klar kl.19.15 selvom indtjekning fra kl.15.00, beskidt værelse, dårlige senge, terrassedør kunne ikke låses.
Stayed 1 night in Jul 2017

6/10 Okay

Rémi

Liked: Staff & service
Disliked: Room comfort
Sejour de passage à éviter
Prix très cher en rapport avec la qualité de la chambre très petite Le lit est un canapé sans confort qui a tendance à se refermer Odeur dans la douche Bref qualité /prix à revoir
Stayed 1 night in Jul 2017

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service and shabby room
This is the worst experience we have had with a hotel that we found on Hotels.com. When we arrived at 4 in the afternoon, they couldn't find our reservation and I had to show them my email, which they then mailed to themselves. They couldn't figure out what room to put us in and when they did, they said we had to wait an hour for it to be ready. The room itself was not in great condition: doors that don't close, holes in the curtains, etc. You have to make the beds yourself. They are not really set up for short hotel stays. It's more a long-term vacation place. The worst was when we came back from dinner to hear water pouring from the ceiling. We called the front desk and they said it would be fixed the next day. When we asked for towels to clean up the water they wanted us to come get them. We were very disappointed with the service and the general state of the "hotel." They didn't offer any apologies or compensation. Would strongly suggest that people NOT choose this place. It is way overpriced for what you get and is a bit rundown.
Stayed 1 night in Jul 2017

6/10 Okay

serge, québec

Liked: Staff & service
Disliked: Property conditions & facilities
Bonne situation
Les équipements de l'appart auraient besoin d'être renouvelés.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Anu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Oli todella vaikea löytää perille, koska reception, josta majoitustilat ja reception toimii ihan eri nimellä kuin on ilmoitettu. Alueella on monta eri majoitusta, mutta niillä on yhteisiä receptioneja (näitä oli ainakin 3). Hotels.comin sivuilla voisi kertoa tarkemmin alueen käytännöistä eli että siellä ei käytetä rahaa lainkaan, vaan pitää ladata rahaa alueen omalle luottokortille, jolla sitten maksetaan kaikki syömiset ja juomiset. Ei oikein mielestäni sovellu yhden yön matkalaisille. On enemmänkin perheen viikon kestäviä lomamatkoja suosivaa. Luvattu langaton internet ei toiminut.

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bien placé propre et personnel sympathique.
pour ceux qui désirent visiter la Provence la Camargue etc. cette residence est idéalement placée. la proximité des centres commerciaux, le marché du samedi a Arles sont des atouts pour ce lieu.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Caroline, annecy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
je ne recommande pas
les photos datent d'il y a surement longtemps. Tout le parc y compris les appartements ne sont pas entretenus et tout est vétuste. D'ailleurs de nombreuses choses ne sont deja plus en service (discothèque et certains restaurant fermés, poisson mort dans l'etang, espaces verts non entretenus...) Dommage car il y a du potentiel...