"The hotel has a trendy look and is conveniently located within walking distance of the train and bus stations, as well as the city centre. However, the room was quite small for a twin room, with no chair or table provided. We were initially asked to pay for luggage storage, but after some discussion, it was offered free of charge. I also requested room cleaning during our stay, but unfortunately, it was not carried out."
"The rooms are basic and the shower/toilet is a confined space. The staff are very helpful and it is in perfect location. The amenities such as lounge area are comfortable and convenient."
"When I arrived elements of my room wasn't clean so I asked for the cleaner to redo it. The toilet still wasn't 100% clean so I ended up having to do it myself. The staff kind of apologised. Disappointingly there was no offer of compensation for what I experienced - not even a free coffee, drink or breakfast. Nothing. Just a disappointing experience and it affected the start of my holiday. "
"Extremely small rooms and narrow stairs. Arrives to this hotel after 26 hours of travel. No one at desk (5pm). Waited 10 mins. Finally someone showed up— told her I was exhausted. Was given room 45 which (I thought) meant 4 flights of stairs (I was dead on my feet). No further instructions were given. I hauled all of my luggage to the top floor to find there was no room 45. Hauled it all back down again to ask where I was supposed to be — was told with a giggle that they should have given me better directions… the room is an annex off of the first floor 😡 Made it to the room, took a nap and awoke —took a lukewarm shower (ran water for 20 mins to no effect). Went out for a late dinner, only to return to a locked door that my key wouldn’t work in (!) Found two number in the poorly lit entryway — called them both. The second gave me a code to get in (was I supposed to have this? Who knows.). Anyhow, I finally got in. Came down for breakfast in the am— no one at the desk. Decided to try my luck elsewhere. It was my only night there and I was not sad about that. "
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