Holiday Homes in Apex

"Staff is very friendly. Manger "

"Worth it. Great location, easy in and out, pleasant staff; beautiful rooms"

"Staff were great"

"I could hear loud noises from next door and top even someone showering. I reserved through Expedia and there was no parking fees involved. When I was checking out, they said they subtracted $10 for parking. I informed them that I wasn't aware of that, even when checking in. I was informed it's on the website. I didn’t book directly with hilton - Well maybe let that third party companies have parking as part of of check out process. Little things like this matter. Customer Service is important. And when someone complains, the least you can do is be empathetic. Telling someone it's on the website with no acknowledgement or empathy, doesn't look good. "

"I always have a great stay at Hyatt House every time I have stayed there; however, there was one complaint: I booked two beds and received a king. I believe it's a mishap on their end. The room was actually great! The breakfast was great, and the property was great as well. The staff provided excellent customer service. The price was great! Overall, it was a good stay with a minor mishap. "

"The room was clean. The staff was nice. And the breakfast was good! The only thing that could have made it better were having another person working at check in, I waited in a long line for more then 20 mins. With only 1 person checking guest in. Was there for an event in the area so to me it would make sense to have plenty of staff during those times. But overall it was a good stay. "

"I did not eat at the hotel but was charged for ex"

"Left before breakfast was served but property was clean and we felt very safe and staff was very courteous."

"The elevator did not work well. There was a sign up about what to do if you got stuck in there. I just took the stairs after the first trip in the elevator. The gym was pretty small. Other than those things it was good. "