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"Overall it was a decent stay with very kind and accommodating staff. The biggest issue is the sound proofing between rooms and the corridor. The room doors are so heavy that they slam closed ensuring you hear every entrance/exit on your floor. They cater mainly to families so if you are looking to avoid screaming kids, this is not the place for you. There is an abundance of checked-out parents letting their kids go wild and being rude to staff. I personally wouldn't consider this a 5-star hotel experience, especially for the cost."

"Breakfast buffet was good."

"Beautiful location .exceptional staff and cuisine "

"Breakfast was excellent. Pool was lovely with amazing views."

"Didn't stay long enough to really get to know the place. But what we did see was great. "

"We had an unforgettable and truly magical two-day stay at Phulay Bay. From the moment we made our booking, every interaction—both before arrival and during our time at the hotel—was exceptional. The staff are genuinely warm, attentive, and effortlessly create a welcoming atmosphere; from the second we arrived, we felt completely at home. A special mention must go to Anna, our personal butler, who was outstanding and deserves the highest praise. She went above and beyond to ensure we made the absolute most of our short stay, anticipating our needs with care and thoughtfulness. One of the highlights was the complimentary trip to Hong Island on the resort’s longtail boat—an experience we’ll always remember. The kids were equally delighted with the stunning infinity pool overlooking the islands. Breakfast was nothing short of extraordinary, offering an impressive variety of unique and delicious options. Standout dishes included the blue crab omelette and the local lobster omelette—both absolutely superb. The Thai restaurant Sri Tang is equally exceptional, with ingredients sourced locally or grown on-site, resulting in vibrant, authentic flavours that truly impressed us. We also had the pleasure of meeting Paul, the Food & Beverage Manager, at the hotel’s cocktail party. His passion and enthusiasm for the cuisine were infectious and the dining experience at Sri Tang certainly lived up to his description. We were genuinely disappointed to be leaving so soon and will return! "

"Great resort - insanely beautiful view and sunset!"

"This location is phenomenal. Right on a beautiful beach. But there is not much to do so if your not into just being chill it may not be for you. Not to be petty but the staff work against this place they are Pinching every penny and limit towels, sheet changes, shampoo replacement and yes even toilet paper. This stingy approach takes some of the shine off what otherwise is a really great place. "

"Overall a fantastic hotel, great staff and superb amenities. Will definitely come back "