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"Great"

"well kept hotel, excellent service and staff well presented and curtoius "

"Hospedaje Panquilma / Tambo II — Warning to All Travelers Do not book this property. Although the hotel has changed its name to Tambo II, the listing for Hospedaje Panquilma remains active on both Hotels.com and Expedia, creating a misleading and inaccurate booking experience. I reserved a room on November 29, 2025, and upon arrival was told that the hotel had no record of my reservation and no longer operates under the name Hospedaje Panquilma. Staff informed me that the individual responsible for managing the Expedia/Hotels.com listing under the old name no longer works at the property. Hotels.com customer service stated that they could only issue a refund after contacting the property representative, yet they have been unable to reach anyone. As a result, I was forced to file claim with my credit card company to dispute the charge. This listing is inaccurate, unresponsive, and poses a significant risk to travelers. Avoid booking this property through Hotels.com or Expedia under any name."

"Good"

"We have stayed at the Hilton Garden Inn in Surco, Lima, and it never disappoints. Besides the ideal location in Surco, the two rooms we booked this time were spotless and comfortable for our one-week stay. From the General Manager to the front desk staff, restaurant staff, housekeeping staff, and the concierge, each employee made us feel welcome, valued, and consistently greeted us with a smile. Anytime we had a request, the staff would go the extra mile to fulfill it. We will most definitely be staying here again. Highly recommend a hotel that truly defines excellence in customer service and comfort."

"No comments."

"Nome"

"Amazing location with everything one could want within walking distance or a short taxi ride. The only thing I could complain about is the street noise at night, but after renting the AC the second night, everything was perfect. Super clean and everything looks new and we'll kept. Highly recommend and will return again."