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Hotel Cristal

2.5 star property
Travelers start each morning with a complimentary full breakfast before borrowing bikes to pedal off to Central Park and other nearby Guatemala City attractions

Choose dates to view prices

Hotel Cristal, steps from Central Park, offers a convenient base for city exploration. Guests enjoy free breakfast, a daily manager's reception, and a garden. On-site dining, dry cleaning, and bicycle rentals make trips to Casa Santo Domingo Museum easy.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Laundry room
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Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

1 total pets

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 12.86 per person
  • Airport shuttle fee per child: USD 12.86
  • Self-parking fee: USD 7.14 per day
  • Cleaning/housekeeping/linen fee: USD 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Cristal pet-friendly?

Yes, this property allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Cristal?

Self-parking is available for USD 7.14 per day.

What time is check-in at Hotel Cristal?

Check-in start time: 1 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cristal?

Checkout is at noon.

Does Hotel Cristal provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 3 AM-6 PM on request. A fee of USD 12.86 per person applies.

Where is Hotel Cristal located?

Situated in Antigua Guatemala, this hotel is within a 15-minute walk of Colegio de San Jerónimo, Central Park and Antigua Guatemala Cathedral. Old Textile Museum and El Reposo Spa are also within 10 minutes.

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Reviews

Reviews

7.0

Good

7.0

Cleanliness

6.0

Location

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
Basic room, cheap, I got what I paid for. Staff could not speak English. Unable to work out how much change to give me when I paid my bill. If breakfast was available I wasn't told about it.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Lynne

Liked: Cleanliness, staff & service

Great staff, fab breakfasts, tiny bathroom & noisy

Staff were friendly & welcoming and the breakfasts delicious. Location is on the main route where all the ‘big’ traffic goes by so is very noisy. The bathrooms are tiny and the wiring to the shower in the shared upstairs bathroom was positively dangerous. Rooms have no bedside lights so the only light switch is by the door. In room 2 the plug socket was hanging off the wall and there was nowhere to hang or place your clothes. We were upgraded on our last night to an en-suite room which was much better. The bathrooms could really do with being upgraded. That said we had a lovely stay. Staff could not have been more friendly and helpful. It is rated 2 star and that’s what it is but with 5 star service.
Stayed 5 nights in Sep 2018