On the beach, white sand, sun-loungers, beach umbrellas
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Reviews of COCOS Hotel - Adults Only - Caters to Couples - All Inclusive

4 out of 5
COCOS Hotel - Adults Only - Caters to Couples - All Inclusive
Valley Church Beach, Valley Church, Antigua

Reviews

9.4

Exceptional

Rating 10 - Excellent. 509 out of 671 reviews" "
Rating 8 - Good. 103 out of 671 reviews" "
Rating 6 - Okay. 39 out of 671 reviews" "
Rating 4 - Poor. 16 out of 671 reviews" "
Rating 2 - Terrible. 4 out of 671 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Melvin, Toronto

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Kris and Amayah were terrific. But, we often did not have hot water, we sometimes had no water at all even to flush. Sometimes they ran out of beach towels. And once they ran out of beer. Nice room with excellent verandah, but really!
Stayed 7 nights in Apr 2024
Response from Ari on 15 Apr 2024
It's great to hear you had a positive experience with Kris and Amayah! However, it's disappointing to learn about the issues with hot water, water supply, and towel and beer shortages. Consistency in amenities is crucial for a comfortable stay, and we'll make sure to pass along your feedback to ensure these issues are addressed promptly. Despite these setbacks, I'm glad you enjoyed the room and verandah. We'll strive to improve for your next visit!

10/10 Excellent

Domenico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property , amazing sunsets and beach. Kind staff, authentic Antiguan vibe. Low lit paths and dim lite at night. Bring water bottles only provide refillable, water bottles and 5 gallon jug station is located outside throughout the property
Stayed 2 nights in Mar 2024
Response from Richelle on 5 Apr 2024
Hello Domenica,Thank you for your amazing review.We are happy to know that you have enjoyed your stay with us. We cannot wait to greet you once again.Kind regards,Richelle CReservations

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning sunsets, beautiful uncrowded beaches. Excellent local food, juices daily. Friendly staff giving you an authentic Antigua experience.
Stayed 6 nights in Mar 2024
Response from Richelle on 24 Mar 2024
Hello Michael,Thank you for the great review.We are happy to know that you enjoyed the panoramic views, relaxing beaches, local cuisine and our friendly staff.We look forward to the honor of greeting you once again.Kind regards,Richelle CReservations

10/10 Excellent

Kylen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I CANNOT say enough positive things about COCOS Hotel. My husband and I just got back from our honeymoon there and we will definitely be making a return visit. I had never been out of the country before this trip, so this was a great first experience to have from start to finish. We were in a sunset pool room and it was worth every penny. As you can see from photos even the cloudy weather that greeted us was gorgeous. The room smelled clean and everything was very well appointed. The shower being outside threw me initially, but it was very enjoyable. Rooms are turned top to bottom every day, so each time we came back to our room, it felt like we were checking in all over again (in a good way). The meals were fantastic. Portion sizes are perfect, if not too much at times. The service is great and very proper/professional. Meals are more leisurely because they don’t have to turn the tables to accommodate all guests, so it was a great change of pace. Typically, we would gather in the sitting area of the resort after dinner as they had entertainment from 8-10 each night. From a super cool, vibey saxophonist to a full band that got everyone up and dancing, there was truly a little something for everyone. It was also a great way to meet people if you wanted to socialize. We lazed on the beach (Jolly Harbor side) most days and got well-acquainted with Shereen and Nicolett. They make killer drinks and are so much fun!
Stayed 7 nights in Feb 2024
Response from Ari on 24 Mar 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience during your honeymoon at COCOS Hotel. It's delightful to know that you enjoyed every aspect of your stay, from the stunning sunset pool room to the exceptional service and leisurely dining experience. We're glad you appreciated the nightly entertainment and the opportunity to socialize with other guests. Shereen and Nicolett will be delighted to hear your kind words as well. We look forward to welcoming you back for another memorable visit in the future!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the atmosphere of this resort. Although it was more rustic than other resorts that we have stayed at in the Caribbean, it was charming and comfortable and we enjoyed it. The views were spectacular from everywhere on the property, especially the open-air restaurant that was was perched above the water and had endless views. The food was very good and seemed more authentically local that other resorts we have stayed at, but with plenty of variety. There were 2 beautiful beaches. The staff was the friendliest we have ever encountered, not just in the Caribbean, but anywhere! Highly recommended.
Stayed 7 nights in Mar 2024
Response from Ari on 14 Mar 2024
Dear valued guest,Thank you ever so much for your glowing review of our resort! We are delighted to hear that you thoroughly enjoyed the rustic charm and comfortable ambiance we strive to offer. It warms our hearts to know that the spectacular views, especially from our open-air restaurant, left a lasting impression. We take pride in providing an authentic local culinary experience with a touch of variety, and we are thrilled to learn that you appreciated it. Our team takes great joy in providing exceptional service, and your recognition of their friendliness is truly appreciated. It was an honor to host you, and we eagerly await the opportunity to welcome you back for another memorable stay.

10/10 Excellent

Kavita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. I like the indoor/outudoor living of the cottages. We traveled in January I am not sure how much I would enjoy the indoor/outdoor living if we came in summer. It may be too hot for mr to shower outside. Cottages were very clean. They leave you with bug spray, disinfected spray, little touches we have not experienced before. Food was excellent! Everything we ate was delicious. There are water coolers and ice all around the resort and they provide stainless steel water bottles - also a nice touch. The resort is literally embedded into a hillside - be prepared to walk steep hills, and a lot of steps. This resort is not for someone who cannot ger around easily.
Stayed 5 nights in Jan 2024
Response from Richelle on 4 Feb 2024
Hello Kavita,Thank you for your great review.It gives us great joy to know that you had a wonderful time enjoying our culinary delight, comfortable accommodation and panoramic views.It would be our honor to greet you once again.Kind regards,Richelle C

10/10 Excellent

Janet-Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nothing short of amazing, the only downfall is the Hike in which you have to undertake. You will leave fit or tired in the end. The staff were simply the Best Aniza and Nikisha in the Bar we’re SUPERB, the beach grill chef who they called Banky was just a great. My overall stay was great and would recommend anytime.
Stayed 1 night in Jan 2024
Response from Richelle on 4 Feb 2024
Hello Janet-Lee,Thank you for your great review.It gives us great joy to know that you had a wonderful time enjoying the services, food and drinks offered by our amazing team.It would be our honor to greet you once again.Kind regards,Richelle

8/10 Good

Tamir

Stayed 1 night in Jun 2023
Response from Jenti on 20 Feb 2024
Hello Tamir,Thank you for the rating and choosing us!

10/10 Excellent

Nicholas Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Richelle on 4 Feb 2024
Hello Nicholas,Thank you for your 5 star review.We are happy to know that you enjoyed your stay with us and do look forward to greeting you once again.Kind regards,Richelle

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2023
Response from Richelle on 4 Feb 2024
Hello BrianThank you for your 10 star review.We are happy to know that you enjoyed your stay with us and do look forward to greeting you once again.Kind regards,Richelle

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Cocos was amazing. The setting is absolutely stunning in its beauty. The staff was so friendly and made every part of our stay enjoyable. They are truly wonderful people. The food was astounding in every way. We are already discussing a return trip.
Stayed 7 nights in Dec 2023
Response from Richelle on 4 Feb 2024
Hello Curtis,Thank you for your great review and for considering us for a return visit.We are delighted to know that you enjoyed our great staff and culinary delights.It will be our honor to greet you both once again.Kind regards,Richelle C

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Richelle on 4 Feb 2024
Hello Darlene,Thank you for your 5 star review.We are happy to know that you enjoyed your stay with us and do look forward to greeting you once again.Kind regards,Richelle

10/10 Excellent

Marcin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Richelle on 4 Feb 2024
Hello Marcin,Thank you for your 5 star review.We are happy to know that you enjoyed your stay with us and do look forward to greeting you once again.Kind regards,Richelle

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved, loved the staff. So considerate and warm! The property is definitely a challenge; steep roadways and a bit crumbly. Nonetheless- paradise! Oh - great food!
Stayed 7 nights in Dec 2023
Response from Richelle on 4 Feb 2024
Hello Jim,Thank you for your great review.It gives us great joy to know that you had a wonderful time enjoying the services of our dedicated team and the tranquil tropical surroundings. We look forward to greeting you once again.Kind regards,Richelle C

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Getaway
Stayed 3 nights in Nov 2023
Response from Richelle on 4 Feb 2024
Hello Kristin,Thank you for your ten star we review. We are happy to know that you enjoyed your stay and look forward to greeting you soon.Kind regards,Richelle C

6/10 Okay

Elise

Business traveller
Liked: Cleanliness, property conditions & facilities
Beautifully refurbished wood plantation style rooms and laid back vibe.
Stayed 1 night in Nov 2023
Response from Richelle on 7 Nov 2023
Hello Elise,Thank you for the review we are happy to know that you enjoyed your accommodation.Kind regards,Richelle

10/10 Excellent

Rustam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, food is to notch, staff is very friendly
Stayed 3 nights in Sep 2023
Response from Richelle on 6 Sept 2023
Hello Rustam,Thank you for your great review.We are delighted to know that you had a wonderful time enjoying our panoramic views, great food and drinks and the services of our attentive team.We look forward to the honor of greeting you once again.Kind regards,Richelle C

8/10 Good

Danniel, Miami

Stayed 5 nights in Aug 2023
Response from Hotel Management on 25 Sept 2023
Thank you for your wonderful review, Danniel. We are delighted to hear that you had a great time!.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the staff were wonderful.
Stayed 5 nights in Jun 2023
Response from Richelle on 4 Sept 2023
Hello Brian,Thank you for your great review.We are delighted to know that you had a wonderful time enjoying our tropical location and the services of our attentive team.Kind regards,Richelle C

10/10 Excellent

Trishel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an experience like none other. There was ultimate privacy with the best view of the ocean. The staff were friendly and helpful. The photographer and butler were very personable. However, there could be a bit more variety with the food options.
Stayed 1 night in Sep 2023
Response from Richelle on 2 Sept 2023
HelloThank you for your great review.It gives us great joy to know that you had a wonderful time enjoying the services of our attentive team and panoramic views of the ocean.We have made a serious note of the areas in which we have fallen short of your expectations and will take measures to improve.We would be honored to have you visit us once again.Kind regards,Richelle

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at COCOS! Everyone was very friendly and helpful. The views were absolutely amazing! We would definitely recommend this hotel and will come back to visit, hopefully sooner rather than later.
Stayed 6 nights in Aug 2023
Response from Kind regards Jenelle on 19 Aug 2023
Hello Lauren,Thank you for leaving us an excellent review. We are delighted that you had a great stay with us, enjoying a slice of relaxing island life, the fantastic delights produced daily by our culinary team, the tropical beauty surrounding us, and our dedicated team's services.We prioritize customer satisfaction, and your review reaffirms the hard work we contribute daily. So thanks for your kind words & recommendation, and we look forward to seeing you again.

8/10 Good

marelis

Travelled with family
Liked: Cleanliness, staff & service, amenities
is a nice hotel
Stayed 2 nights in Aug 2023
Response from Richelle on 15 Aug 2023
Hello Marelis,Thank you for your good review. We are pleased to know that you enjoyed your stay and do look forward to greeting you once again.Kind regards,Richelle CReservations

6/10 Okay

Sara

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice location. Beautiful beach. Friendly staff.
Stayed 1 night in Jul 2023
Response from Kind regards,Jenelle on 4 Aug 2023
Hello Sara,Thank you so much for taking the time to write such a wonderful review.We are so happy to hear that you enjoyed your stay with us.We’d love to welcome you back soon.

6/10 Okay

Oxana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
You should improve the service. We didn’t receive VIP access and nothing.
Stayed 1 night in Jul 2023
Response from Richelle on 31 Jul 2023
Hello Oxana,We are sorry that you did not enjoy your stay to the fullest.We have made serious note of this and will do our best to improve.Kind regards,Richelle CReservations

10/10 Excellent

Sarah Katiuska

Stayed 4 nights in Jul 2023
Response from Richelle on 12 Aug 2023
Hello Sarah,Thank you for your five star review, we are happy to know that you enjoyed your stay with us and do look forward to the honor of greeting you once again.Kind regards,Richelle C

10/10 Excellent

Karl Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful seniority
Stayed 7 nights in Jun 2023
Response from Richelle on 9 Jul 2023
Hello Karl,Thank you for your great review.It gives us great joy to know that you had a wonderful stay.We would love to have you join us once again.Kind regards,Richelle

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing 5 days at Cocos hotel. The staff were very polite and helpful. The property is nestled in a hillside so the walking within the property depending we’re your cottage is can be a little challenging ( hills and steps). The outdoor showers were amazing probably the best part of our room.. Love that all the cottages have an amazing view of the beautiful ocean. And the hammock on the balcony was super relaxing. We would love to return. Marcia at the bar on the beach is a love.. She went above and beyond and made our trip fun.
Stayed 4 nights in Jun 2023
Response from Richelle on 1 Jul 2023
Hello Lara,It gives us great joy to know that you had a wonderful time enjoying, the unique outdoor shower, the tropical beauty which surrounds us and the services of our dedicated team.We look forward to greeting you once again.Kind regards,Richellle

10/10 Excellent

Christina Amy, Gouldsboro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cocos Resort was amazing. Food and drinks were so delicious. Beaches and rooms/views were breathtaking. Staff was so friendly.
Stayed 5 nights in Jun 2023
Response from Richelle on 26 Jun 2023
Hello Christina,Thank you for your great review.We are delighted to know that you had a great stay with us enjoying our culinary delights, panoramic views and, the services of our attentive team/We would love to have you join us once again.Kind regards,Richelle CReservations

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Richelle on 8 Jun 2023
Hello Corey,Thank you for your review. We are happy to know that you enjoyed your stay and we do look forward to greeting you once again.Kind regards,Richelle C

10/10 Excellent

Dmitri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel for a couple to relax and forget about everything. Number one on my list to come back!
Stayed 7 nights in May 2023
Response from Richelle on 2 Jun 2023
Hello Dmitri,Thank you for your great review.We are delighted to know that you had a great stay with us enjoying a slice of relaxing island life and the tropical beauty which surrounds us.We look forward to the honor of greeting you once again.Kind regards,Richelle C

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Richelle on 1 Jun 2023
Hello Kristin,Thank you for your 10 star review, we are happy to know that you had an amazing time and do look forward to greeting you once again.Kind regards,Richelle

8/10 Good

Claudio

Stayed 7 nights in May 2023
Response from Richelle on 18 Jun 2023
Hello Claudio,We are delighted to know that you had a great stay and do look forward to greeting you once again.Kind regards,Richelle CReservations

10/10 Excellent

Hampton Gibbs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023
Response from Richelle on 27 May 2023
Hello Hampton,Thank you for your five star review, we are happy to know that you enjoyed your stay with us.It would be our honor to have you join us once again.Kind regards,Richelle

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antigua
Fantastic location! Views are unbeatable! Good workout walking property. They do warn you about it, so take heed, can be strenuous climb. As for the food… We are vegan and they assured us it would not be an issue, it was. Most of the staff were unaware of our dietary restrictions and it made for too many uncomfortable situations in the dining room. Too bad because it’s a beautiful resort.
Stayed 4 nights in Apr 2023
Response from Richelle on 2 May 2023
Hello Timothy,Thank you for your review.We are happy to know that you had an overall good stay and have taken serious note of your experience regarding your dietary need and will do our best to improve.Kindest regards,Richelle

6/10 Okay

Samantha

Stayed 1 night in Apr 2023
Response from Richelle on 17 May 2023
Hello Samantha,Thank you for your review.Richelle C

10/10 Excellent

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SueB
The most beautiful and relaxing time ever!The Best food and the Best People!!!
Stayed 5 nights in Apr 2023
Response from Team COCOS Hotel on 24 Apr 2023
Dear Sue,Thank you for the ten-star review; we are happy to know that you enjoyed your stay. We look forward to the honor of greeting you once again.Kind regards,

10/10 Excellent

Gloria Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying my Expedia status (which I believe is the lowest status available) got us a free upgrade to an oceanfront cottage with its own pool. Amazing! This is the single greatest resort we have ever been to. Every aspect was perfection. I’m reassessing my 403b to see how I can retire here. I’m only half joking. But seriously, book Cocos right now! You won’t regret it.
Stayed 3 nights in Apr 2023
Response from Richelle on 16 Apr 2023
Hello Gloria,Thank you for your great review.To clarify, the upgrade was not influenced by your Expedia status but we are happy to know that you enjoyed yourself and would be happy to have you join us once again.Kind regards,Richelle CReservations

10/10 Excellent

Samantha

Stayed 6 nights in Mar 2023
Response from Richelle on 20 Apr 2023
Hello Samantha,Thank you for the five star review, we are happy to know that you enjoyed your stay.We look forward to the honor of greeting you once again.Kind regards,Richelle

10/10 Excellent

VINCE MATTHEW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were amazing. Food and service was excellent. We enjoyed every moment of our stay.
Stayed 5 nights in Feb 2023
Response from Richelle on 2 Mar 2023
Hello Vince,Thank you for your great review.We are delighted to know that you had a great stay with us enjoying our culinary delights and the services of our dedicated staff.We look forward to the honor of greeting you once again.Kind regards,Richelle C

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2023
Response from Richelle on 8 Mar 2023
Hello Daniel,Thank you for your five star review, we happy to know that you enjoyed your stay and do look forward to greeting you once again.Kind regards,

10/10 Excellent

Dejana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Kind regards, Jenelle on 6 Mar 2023
Dear Dejana,Thanks again for the five-star rating. We are happy you enjoyed your stay with us and look forward to greeting you both again.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023
Response from Kindest regards Jenelle on 6 Mar 2023
Dear Ann,Thanks again for the five-star rating. We are happy you enjoyed your stay with us and look forward to greeting you both again.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Also having fairly private access to 2 large beaches was very convenient. Unmatched views!!! Also, the all-inclusive food was fantastic (the drinks too)! Highly recommended especially if you arent trying to be around kids with it being an adults only location!
Response from Team COCOS Hotel on 26 Jan 2023
Dear Brian, We appreciate you taking the time to share such a great review. We always try our best to make your experience memorable, and we’re glad we’ve achieved it.

8/10 Good

Joseph

Liked: Staff & service
Aging resort held together by incredible staff
It’s a fair accommodation, made better by the quality of the people. The food -which is all inclusive- is mostly frozen and then microwaved. The food is bland and poorly cooked, but nicely presented. The dining room staff -at all meals- lacks coordination and planning. Staff tries, but there is no logical plan - items arrive at the table in a very uncoordinated way, many times things are forgotten The rooms are nice but need an upgrade, old furnishings, repaired and ill-fitting. No hot water pressure, often times no hot water. Beach chairs are old, heavy and uncomfortable. The staff is wonderful but everything here is in major need of investment.
Stayed 8 nights in Dec 2022
Response from Richelle on 6 Jan 2023
Hello Joseph,Thank you for your review. We have taken serious note of all the areas in which we have fallen short and will do our best to improve.Kind regards,Richelle CReservations

6/10 Okay

Vittorio Giulio

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location of the hotel and views are very nice but the service is extremely inconsistent with a few good staff members and the majority that seem miserable and annoyed to do their job. The food is also mediocre at best- the deserts are inedible. Lastly the common areas are disappointing with the pool being tucked away in a back area that no ones goes to. Do yourself a favor and go to Cocobay down the street which is much better.
Response from Team COCOS Hotel on 25 Dec 2022
Dear Vittorio,We are sorry that we did not quite meet your expectations during your recent stay. As such, we would love to hear from you directly on the areas we have fallen short in order to better improve in the future. Warm Regards,

10/10 Excellent

andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Richelle on 24 Dec 2022
Hello Andrea,Thank you for your five-star review. We are happy to know that you had a great time and do look forward to greeting you again.Kind regards,Richelle CReservations

10/10 Excellent

jime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was super friendly
Stayed 1 night in Dec 2022
Response from Richelle on 23 Dec 2022
Hello Jime,Thank you for the great review. We are happy to know that you were pleased with the services of our staff and do look forward to greeting you both once again.Kind regards,Richelle CReservations

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We booked a pool cottage and it was so worth the extra money. Absolutely breathtaking view and it was so nice having a private pool to add some variety to our day. Food was great, as were drinks. Service could be hit or miss every once in a while but excellent on the whole. My only issue was the comfort level of our bed, which was not what I would expect from a resort so nice, but it wasn’t bad enough to put a real damper on our trip. All in all an amazing and unforgettable stay.
Stayed 7 nights in Dec 2022
Response from Jenti on 18 Dec 2022
Thank you for the review.It is our delight to know that you had a wonderful stay with us. We are also pleased to hear that you enjoyed the stunning view and the delights made daily by our culinary team. We have made a note of the area in which we have fallen short of your expectationsLook forward to having you with us again.

10/10 Excellent

Theresa, Ridgewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Lee J

Stayed 6 nights in Oct 2022