5 restaurants, breakfast, lunch, dinner served; international cuisine
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Reviews of Rixos Premium Belek - The Land of Legends Access

5 out of 5
Rixos Premium Belek - The Land of Legends Access
Ileribasi Mevkii Pk. 116, Serik, Antalya

Reviews

9.0

Wonderful

Rating 10 - Excellent. 166 out of 259 reviews" "
Rating 8 - Good. 67 out of 259 reviews" "
Rating 6 - Okay. 14 out of 259 reviews" "
Rating 4 - Poor. 9 out of 259 reviews" "
Rating 2 - Terrible. 3 out of 259 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Apr 2024
Response from Rixos Premium Belek on 17 Apr 2024
Dear Dani, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Kind Regards,

10/10 Excellent

renu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at a Rixos resort and we were not disappointed! We were upgraded to a legendary suite upon arrival, which was lovely, and meant our children had their own space! They were also given the cutest mini robes and toiletries pouches! Nouf and Soumaya set up a WhatsApp group with us and were so helpful! They were part of our concierge service and it was so easy sending them a message instead of having to call all the time! The food was my only issue! The quality in the buffet restaurant and food court was superb! But my only qualm was the way you book the a la cart restaurants! It meant we didn’t get to try them all. The places are released at 10am and then you almost wait in a queue until you get through to book! This was really disappointing as with little children we needed earlier dinner times which were gone by the time we got through, despite trying from 10am! The staff were hit and miss. Most of them were lovely but some didn’t understand English so it was much harder to explain to them what we wanted! The kids pool / play area was amazing! We could let them run free without worrying as there were life guards- the kids / teens areas were lovely too with softplay / play stations, and activities all day including meet the trolls, face painting and discos! Overall it was a really lovely trip! The resort is easy to navigate the strip of beach was nice. We went to land of legends wishing was also easy with free transfers! I’d go again!!
Stayed 8 nights in Mar 2024
Response from Hotel Management. on 13 Apr 2024
Dear Renu,Thank you for sharing your experience with us. We are delighted to hear that your first stay at a Rixos resort exceeded your expectations!It's wonderful to know that you enjoyed the upgrade to a legendary suite and that your children had their own space. We are thrilled that Nouf and Soumaya provided excellent concierge service and made your communication easier through the WhatsApp group.We appreciate your feedback regarding the booking process for the à la carte restaurants. We apologize for any inconvenience this may have caused and will certainly take your comments into consideration for improvement.We are glad to hear that you enjoyed the quality of the food in the buffet restaurant and food court. We will also address your concerns about staff language proficiency to ensure a smoother communication experience for our guests.It's fantastic to hear that your children enjoyed the kids pool/play area and the various activities available for them throughout the day. We are pleased that you found the resort easy to navigate and that you enjoyed the beach area and the free transfers to Land of Legends.Thank you for choosing Rixos Premium and for considering returning in the future. We look forward to welcoming you back for another memorable stay.Best regards,Management of Rixos Premium Belek Hotel

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cocktails, food and service AMAZING
Stayed 4 nights in Mar 2024
Response from Rixos Premium Belek on 16 Mar 2024
Dear Guests,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our cocktails, food, and service at Rixos Premium Belek. Providing an exceptional experience for our guests is always our top priority, and we are delighted that we succeeded in meeting your expectations. We look forward to welcoming you back soon for another fantastic experience.Kind regards,Hotel Management

10/10 Excellent

Shabina Kauser

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The stormy rainy weather was not ideal but the fact the hotel has a cinema and bowling and arcade, and all the other facilities was great . Staff were very nice especially our cleaner Turka and Ali who was very helpful great at arranging transport. Having Serdar and Nouf was a blessing especially when our luggage was lost and Serdar managed to get it back for us as well as helping to get lost medication..a BIG thank you to him. It's a great idea to have assigned people to help you during your stay. It's a lovely hotel although the only downfall is that there's not much around it but the bus to land if Legends is very handy. The food is nice and having the People's restaurant open 24 hrs was great as well as the late night buffet. Lovely hotel and I would highly recommend .
Stayed 6 nights in Feb 2024
Response from Hotel Management on 16 Feb 2024
Dear Shabina Kauser,Thank you for taking the time to write a review about your stay at Rixos Premium Belek Hotel. Rixos Premium Belek has a motivated team aiming to serve our guests with great passion. It is a great pleasure to receive your positive and rewarding comments which motivates us a lot. We are happy to be part of a great memory of your trip and looking forward to hosting you here once again soon!Kindest Regards, Hotel Management

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Management. on 11 Feb 2024
Dear Brett,Thank you so much for taking the time to rate our hotel, Rixos Premium Belek! Your feedback is greatly appreciated, and we're delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon for another wonderful experience.Warm regards,

10/10 Excellent

Shreya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at this full service hotel. Rooms were good - maybe a bit dated. The service was awesome from the holiday assistants (Hanson/kaan). The food at the Asian restaurant Zasysa was the best we had eaten. The service and food at the turquoise was brilliant - chef Deepak was the best & service from Hakki Mert & team was excellent. El Kahn & Mahendra provided fantastic service under Prince’s guidance at the Italian restaurant
Stayed 4 nights in Dec 2023
Response from Hotel Management on 28 Dec 2023
Dear Shreya,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing The Rixos Premium Belek and we hope to welcome you back again soon! Regards,

10/10 Excellent

Hesham, Grand Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. We spent four nights and it was amazing. We were assigned Nouf as a personal assistant who took care of all the details from making sure the room is perfect to making restaurant reservations for us and also updating us daily on all activities going on in the resort. The restaurants whether buffet, menu or beachside are all excellent with so many options that will meat any diet. All fresh and delicious. I would definitely go back.
Stayed 4 nights in Oct 2023
Response from Hotel Management. on 25 Oct 2023
Dear Hesham Eltagouri,Thank you for taking the time to write a review about your stay at Rixos Premium Belek Hotel. Rixos Premium Belek has a motivated team aiming to serve our guests with great passion. It is a great pleasure to receive your positive and rewarding comments which motivates us a lot. We are happy to be part of a great memory of your trip and looking forward to hosting you here once again soon!Kindest Regards, Hotel Management

10/10 Excellent

Alexandr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Oct 2023
Response from Hotel Management on 25 Oct 2023
Dear Alexandr,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely,Rixos Premium Belek.

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Overall it was excellent especially staff the only note about restaurant reservations it’s not like what I expected .
Stayed 4 nights in Sep 2023
Response from Hotel Management. on 26 Sept 2023
Dear Mohammed,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing The Rixos Premium Belek and we hope to welcome you back again soon! Regards, Hotel Management

10/10 Excellent

Afshin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Hotel administration on 16 Sept 2023
Dear Farid Saberi ,Thank you for spending your valuable time and for your good vote regarding your stay at Rixos Premium Belek. We are very pleased to hear from you that your holiday was good and enjoyable. We will be honored to welcome you again to Rixos Premium Belek, where we always strive for the best.Sincerely,Hotel administration

10/10 Excellent

uri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Hotel Management. on 26 Aug 2023
Dear Uri,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely,

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Old hotel
Stayed 4 nights in Aug 2023
Response from Hotel Management. on 15 Aug 2023
Dear Robert, Thank you for taking the time to share your feedback. We sincerely apologize for the unfortunate experience you encountered during your stay at our hotel. Your comfort and satisfaction are of utmost importance to us, and we deeply regret any inconveniences caused. We assure you that we have taken immediate steps to rectify the situation and ensure that such issues do not reoccur. We genuinely appreciate your feedback, and we hope to have the opportunity to restore your faith in our services in the future. Best regards,

10/10 Excellent

ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing 5 start all day long
Stayed 4 nights in Aug 2023
Response from Hotel Management. on 11 Aug 2023
Dear Ahmad,First of all, we would like to thank you very much for taking your valuable time to write your review and evaluation. Our entire team was happy to learn that we met your expectations and provided a comfortable holiday experience during your stay. Seeing that you also enjoy your holiday and witnessing your nice comments gives us extra motivation.Regards,Hotel management

10/10 Excellent

Hawra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy every single moment , every single things was great
Stayed 4 nights in Aug 2023
Response from Hotel Management. on 10 Aug 2023
Dear Guest ,First of all, we would like to thank you for taking your precious time to write your review and rating. Our entire team was delighted to know that we met your expectations and ensured a comfortable stay during your stay. The fact that you also enjoy your holiday and your nice comments gives us additional motivation. We want to see you again and wish you health and happy days.Sincerely,Hotel administration

8/10 Good

SALIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Hotel Management. on 27 Jul 2023
Dear Salim,Thank you for taking the time to share your feedback. While we wish you had a better experience in Rixos Premium Belek, it is through feedback like this that we are able to continually improve our services and facilities for our guests. We work hard to deliver an exceptional guest experience. We will take necessary measures to reduce the service lacks encountered. If you give us another chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours sincerely, Hotel Management.

10/10 Excellent

Ahmad

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It worth every penny!
Stayed 4 nights in Jun 2023
Response from Hotel Management on 3 Jul 2023
Dear Ahmad, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,Hotel Management

8/10 Good

Riyad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last year was much better in term of food at main restaurant
Stayed 5 nights in Jun 2023
Response from Hotel Management. on 3 Jul 2023
Dear Riyad,Thank you for taking the time to share your feedback. While we wish you had a better experience in Rixos Premium Belek, it is through feedback like this that we are able to continually improve our services and facilities for our guests. We work hard to deliver an exceptional guest experience. We will take necessary measures to reduce the service lacks encountered. If you give us another chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours sincerely, Hotel Management.

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be returning for many years to come 5*****
Idyllic five star service from start to finish. We had our honeymoon at Rixos Gocek and our first holiday with our daughter at Rixos Belek - there is a reason we chose Rixos for two of the most important and special holidays of our lives…. Because they are perfect in so many ways. Thank you. We will definitely return to another Rixos. The main delights are: - the food is exceptionally good quality - the choice of restaurants is vast (and all good) - the facilities are world class… Spa… Massage… Pools… Boat Trips…. speedboat transfers… Private Beaches…. Unbelievable choice cleanliness and unique styles - selection of sunloungers, cabins, chill out areas is second to none - the entertainment is really fun for all ages - the rooms are large and offer options with multiple bathrooms, gardens, balconies, bathtubs, wet rooms … you name it - WiFi is flawless - concierge room service is immediate and fast and friendly… bravo! - regularly changing cocktail menus expertly made - in Rixos Belek we actually never left the hotel in 10 days! Yes, it was that good - they really respect the Hotels.Com VIP customer members, so it’s worth using the Hotels.com app to book - last and absolutely not least RIXOS STAFF! simply the best, kindest, most approachable, helpful - running the customer service whilst you are there on a Wassap chat is so simple, it just works
Stayed 9 nights in May 2023
Response from Hotel Management on 7 Jun 2023
Dear Oliver,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely, Hotel Management.

10/10 Excellent

Faris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Hotel Management on 6 Jun 2023
Dear guest Faris,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely, Hotel Management.

10/10 Excellent

Mihai

Stayed 3 nights in Jan 2023
Response from Hotel management on 14 Jan 2023
Dear Mihai,Thank you for the time you have taken to rate our hotel. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely,Hotel Management

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant experience, lovely staff, lovely people. Exceeded our expectations!
Response from Hotel Management on 16 Nov 2023
Dear Martina,Thank you for taking a moment to share your feedback with us and our future customers! We are delighted to hear that you enjoyed your stay and will share your comments with all of our colleagues with great pride. Thank you for choosing The Rixos Premium Belek and we hope to welcome you back again soon! Regards,

10/10 Excellent

Rabab

Stayed 3 nights in Dec 2022
Response from Hotel management on 13 Dec 2022
Dear Rabab,Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos.Yours sincerely,

10/10 Excellent

Tehsin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! I went earlier this year with my brothers for a relaxing break. It was so good that I revisited with my wife. Great friendly staff, lots of delicious food and clean. The fabulous weather is a bonus. I'll be going back again next year with the whole family.
Stayed 6 nights in Oct 2022
Response from Hotel management on 17 Oct 2022
Dear Tehsin, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excellent

Sulaiman

Stayed 6 nights in Sep 2022
Response from Hotel management on 8 Oct 2022
Dear Sulaiman, Thank you for the time you have taken to rate our hotel. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

6/10 Okay

Yosra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not everyone spoke English, and the employees would sometimes express their frustrations about not understanding us and would talk about us in Turkish. The air conditioner did not work despite trying to fix it. the Taxis have fixed prices and don't use a meter, and thus they charge very expensive fares.
Stayed 5 nights in Sep 2022
Response from Hotel management on 10 Oct 2022
Dear our Guest,Thank you for taking the time to share your feedback. While we wish you had a better experience in Rixos Premium Belek, it is through feedback like this that we are able to continually improve our services and facilities for our guests. We work hard to deliver an exceptional guest experience. We will take necessary measures to reduce the service lacks encountered. If you give us another chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Warm regards,

10/10 Excellent

Tayfun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent property
Stayed 6 nights in Sep 2022
Response from Hotel management on 3 Oct 2022
Dear our Guest, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good. We stayed only 5 days. For longer stays, lunch selection may feel repetitive.
Stayed 4 nights in Sep 2022
Response from Hotel management on 4 Oct 2022
Dear Alexey, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Sep 2022

10/10 Excellent

Syed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and luxurious property with excellent food Our holiday assistant Eassra took very good care of us
Stayed 6 nights in Jul 2022
Response from Hotel management on 21 Jul 2022
Dear Syed, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excellent

mohamad el

Stayed 7 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Rixos
First time in Rixos and it was excellent. Large resort with plenty of room for everyone. Lots of great staff, huge pools, all 4 A La Carte restaurants were very good, evening entertainment lively, kids club made holidaying with a toddler easy, personal concierge available on WhatsApp, pool side waitresses on roller blades is fun and also super efficient. Hard to fault it but wine list could be improved - all they have is 2 reds, 2 whites, 1 rose. No fan in room, just a/c - I prefer to sleep with a fan rather than a/c. But these are small things.
Stayed 7 nights in Jun 2022
Response from Hotel Management on 12 Jun 2022
Dear our Guest, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excellent

Yaser

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend time with the family. There is so many activities to fo both for adults and kids. The Rixy kids was amazing. The grounds were so nice for walking and jogging too. Booked a regular room, but they gave me one with very nice view of the sea and mountains. The room is very good clean and spacious. The shores are clean and serviced. The food and restaurant is SO GOOD. The food is definitely prepared by speciality chefs who are experts. Great variety and taste. My only comment- there is always some music or show activities going on in the evening and sometimes it feels too much if you want to chill out there in the evening and stare the stars. You’ll aways hear music or shows playing. Also, pricing was little up during the holiday.
Stayed 4 nights in May 2022
Response from Hotel management on 13 May 2022
Dear our Guest, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excellent

Njenga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from Hotel management on 3 May 2022
Dear our guest, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute first class hotel and service *****
Hello, I had an excellent stay at the Rixos Premium, from start to finish it was five star service. The hotel is quite large with always plenty going on. All your needs are catered for and the online system they use is easy to use and brilliant. I would recommend this hotel for couples as well as family’s.
Stayed 6 nights in Apr 2022
Response from lidiia.dirin on 26 Apr 2022
Dear Jordan, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excellent

Eaman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good and nice hotel with everything to enjoy.
Stayed 4 nights in Mar 2022
Response from lidiia.dirin on 5 Apr 2022
Dear Guest, Thank you for the time you have taken to rate our hotel and share the impressions of your stay at Rixos Premium Belek. Your opinions and ratings are very important to us. We wish you all the best and look forward to welcoming you back to Hotel Rixos. Yours sincerely,

10/10 Excellent

Waleed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great, best service ever
Stayed 5 nights in Sep 2021
Response from lidiia.dirin on 16 Sept 2021
Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Premium Belek. It is always a pleasure to receive positive feedback. We will share your comments with our team.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST SERVICE!
It was an amazing experience the service was beyond what we expected they were there helping us with everything we asked. They were so organized with everything, I would recommend you to book this place if you want a place to relax and have fun.
Stayed 4 nights in Aug 2021
Response from Hotel Management on 29 Aug 2021
Dear Hana, Thank you for the choice of Rixos Premium Belek and for your review. We are glad to know you have spent a nice holiday in our hotel and enjoyed our services and facilities. It will be an honour for us to welcome you back soon. Kindest regards, Hotel Management

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing first vacation for our little one. Everything about the hotel was great: the staff, rooms, kids and adults activities, food, beach, pools etc. Highly recommended especially if you have kids.
Stayed 6 nights in Aug 2021
Response from lidiia.dirin on 23 Aug 2021
Dear Guest! We very much appreciate your comments regarding your stay at the Rixos Premium Belek. It is always a pleasure to receive positive feedback. We will share your comments with our team.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 Poor

Adel

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2021
Response from Management on 10 Nov 2021
Dear Adel, Thank you very much for your evaluation. We wished to obtaine some detailes regarding your stay and shortfalls occured during it. Let us apologize for not meeting your expections. We will be happy to host you again hopefully with better memories. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leo
Stayed 5 nights in Jul 2021
Response from Hotel Management on 26 Jul 2021
Dear Leo, Thank you for the choice of Rixos Premium Belek for your stay and for your review. We wish you all the best and will expect you soon again. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2021
Response from CRM Department on 4 Jun 2021
Dear Guest, On behalf of Rixos Premium Belek Hotel, we would like to express our sincere gratitude for choosing our property for your stay. We are very glad to hear that our personnel met with your expectations and you enjoyed your stay in our hotel. It would be an honour to have you back in Rixos Premium Belek. Your sincerely, Hotel Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The best Sport club !!! Gurai is great manager!
Stayed 25 nights in Apr 2021
Response from CRM Department on 23 May 2021
Dear Guest, Thank you for choosing Rixos Premium Belek Hotel as your home away from home while in Antalya. It is gratifying to read you found our hotel amazingly beautiful with great Sport Club and an incredible staff. We strive to create positive experience for our guests, and comments such as yours make it all worthwhile. We look forward to welcoming you again soon. Sincerely, Hotel Management

4/10 Poor

Sina, Vancouver

Travelled with partner
Disliked: Staff & service
Over priced given the condition of the rooms. No air conditioning in shoulder seasons. Lots of bed sheets were patched up and had holes in them.
Stayed 6 nights in Nov 2020
Response from crm rixos on 24 Nov 2020
Dear Sina , Thank you for taking the time to tell us about your experience at the Rixos Premium Belek. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, food was good, kids club was amazing. Best part
Stayed 3 nights in Oct 2020
Response from Rixos Premium Belek on 28 Oct 2020
Dear guest, On behalf of Rixos Premium Belek Hotel, we would like to express our sincere gratitude for choosing our property for your stay. We are very glad to hear that our personnel met with your expectations and you enjoyed your stay in our hotel. It would be an honour to have you back in Rixos Premium Belek. Your sincerely, Hotel Management

8/10 Good

Florea

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2020
Response from CRM Depertment on 8 Sept 2020
Dear Guest Florea, On behalf of Rixos Premium Belek Hotel, we would like to express our sincere gratitude for choosing our property for your stay. We are very glad to hear that our personnel met with your expectations and you enjoyed your stay in our hotel. It would be an honour to have you back in Rixos Premium Belek. Your sincerely, Hotel Management

8/10 Good

Adil

Stayed 4 nights in Aug 2020
Response from Rixos Premium Belek on 27 Aug 2020
Dear guest On behalf of Rixos Premium Belek Hotel, we would like to express our sincere gratitude for choosing our property for your stay. We are very glad to hear that our personnel met with your expectations and you enjoyed your stay in our hotel. We would like to inform you that we shared your comment with our colleagues and we have taken the related actions on them. It would be an honour to have you back in Rixos Premium Belek. Your sincerely, Hotel Management

10/10 Excellent

hamid

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2020
Response from Rixos Premium Belek on 4 Jun 2020
Dear guest Hamid, On behalf of Rixos Premium Belek Hotel, we would like to express our sincere gratitude for choosing our property for your stay. We are very glad to hear that our personnel met with your expectations and you enjoyed your stay in our hotel. It would be an honour to have you back in Rixos Premium Belek. Your sincerely, Hotel Management

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2020
Response from CRM Department on 14 Mar 2020
Dear Guest, Thank you for taking the time to write a review about your stay at Rixos Premium Belek Hotel. Your comments lead us. The satisfaction of our guests has highest priority.We are sorry that we could'nt met your expectations. With kind regards, Hotel management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaizing
Amaizing and relaxing stay
Stayed 10 nights in Feb 2020
Response from CRM Department on 1 Mar 2020
Dear Guest, On behalf of Rixos Premium Belek Hotel, we would like to express our sincere gratitude for choosing our property for your stay. We are very glad to hear that our personnel met with your expectations and you enjoyed your stay in our hotel. It would be an honour to have you back in Rixos Premium Belek. Your sincerely, Hotel Management

8/10 Good

Saber

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from CRM Department on 17 Feb 2020
Dear Guest Saber, On behalf of Rixos Premium Belek Hotel, we would like to express our sincere gratitude for choosing our property for your stay. We are very glad to hear that our personnel met with your expectations and you enjoyed your stay in our hotel. It would be an honour to have you back in Rixos Premium Belek. Your sincerely, Hotel Management