Interior entrance

Reviews of Kleopatra Carina Hotel

2 out of 5
Kleopatra Carina Hotel
Saray Mah. Güzelyali Cad., Nergis Sok. No4, Alanya, Antalya

Reviews

6.2
Rating 10 - Excellent. 54 out of 327 reviews" "
Rating 8 - Good. 72 out of 327 reviews" "
Rating 6 - Okay. 88 out of 327 reviews" "
Rating 4 - Poor. 50 out of 327 reviews" "
Rating 2 - Terrible. 63 out of 327 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

4.2/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Jeana

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not good
Not worth the money. Not friendly
Stayed 14 nights in Jul 2023

8/10 Good

Jiri

Stayed 5 nights in Jun 2023

4/10 Poor

Neelufar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Assem

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in a fantastic location, everything you need is available on your door step. Staff were good. But a lot of updating is required, my rating is mainly based on all facilities in rooms, it is not like whats on picture of advertisement at all. I'd book this as an last minutes thing, just to put my head down.
Stayed 1 night in May 2023

4/10 Poor

Denise

Stayed 3 nights in Sep 2022

10/10 Excellent

Samsoenisa

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing were oke
Stayed 4 nights in Sep 2022

2/10 Terrible

Ahmet

Disliked: Staff & service, property conditions & facilities, room comfort
Worst so far
Refrigerator doesnt work..its ridiculuous.. You can stuck in Elevator..it happened to me.. We told them refrigerator is defective, they did nothing..they just ignored it..same with the elevator..people are not friendly..
Stayed 3 nights in Aug 2022

8/10 Good

Tracy

Liked: Cleanliness
Nice friendly basic hotel
Maid service amazing..basic but good for price,no restaurant or food available but lots nearby
Stayed 11 nights in Jun 2022

6/10 Okay

Ekaterina

Great location. Costs its price.
Location is amazing - 3 min from great Kleopatra beach, and 5 min to all restaurants, museum an cable car to the Castle on the hill. Really loved the location. The wifi was terrible, conditions are so-so. But I paid $100 per week and I am totally sure it is the best place for this price ever!
Stayed 8 nights in Sep 2021

6/10 Okay

Valentina

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is really handy as it is near the Atatürk Boulevard and right near the beach. A bit disappointed from the room, as it looked really nice in pictures but once we got there it wasn’t what one would expect. The Ac was really old and we had to play it with several times before it would work correctly. Like it would randomly stop and not work. There was a small fridge but because of the short plug, it was in the middle of the room. Like that could be easily fixed by buying a longer cable. The toilet kept moving so sitting down was always dangerous (not firmly set). The water in the shower was really weak. There wasn’t a towel to dry the floor after coming out of the shower. I think in general there was no care and the room looked old and shabby. I’ve been in hostels for half the price with much better rooms. Considering we are in Turkey, the price was too high for what it offered. You are basically paying for the location. The view from the terrace was nothing special (just buildings) and the pool is closed at night. The shampoos are reused and taken from other hotels. Honestly this place offers cheap quality service for a high price considering the local market. I guess it’s not so bad since it’s well-located but apart from that I wouldn’t stay here again.
Stayed 1 night in Sep 2021

2/10 Terrible

Didar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly staff Wi-fi was sooo bad The staff was scammers
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty and not worth a penny!! Very bad
Stayed 5 nights in Aug 2021

6/10 Okay

Ilknur

Stayed 1 night in Aug 2021

10/10 Excellent

Yasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedroom bathroom location and service excellent
Stayed 2 nights in Aug 2021

6/10 Okay

Elif

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Cost-performance hotel
The stay met our expectations, the location is just awesome near many resturants, markets and the beach. We had limited budget for the holiday so we can’t complain about the hotel. It is not the place to go to if you’re in your honeymoon but if you just want a place to sleep at night it’s the best cost-performance place you could get. The owner and staff were helpful and kind.
Stayed 4 nights in Oct 2020

10/10 Excellent

Sarma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky for the price we payed
The hotel looks really as it is in the picture and even better. Staff is friendly and do not try to rip you off. I stayed with my daughter for 10 days. The hotel helped us to use the swimming devices somebody had left behind. That was very sweet, because we did not have to buy the new one. The Internet is quite good and in the room, but you should ask for it in advance, because it depends of the availability. Location is perfect.
Stayed 14 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very friendly staff but bad communication skills
Very old room with only one electric outlet that services the very old mini fridge and if you want to use the hairdryer or charge your phone they have a adapter but my Mac charger burned out the cable when it was connected so that will cost me 3 times the price of a night here, the beds are very hard and the reception hardly speak any english so i had too wait 15minuts in the reseption for the manager to arrive before I could Check in, upon Check out i Asked for AirPort transfer and they told me too get a 250TR taxi so i asked where i could find the buss to gazipasa airport, and they sent me too the buss station by taxi and there I was told there are no more busses leaving to gazipasa AirPort this late in the season.... that was fun... ended up paying for another taxi because of that the last bus had already left for gazipasa town.
Stayed 2 nights in Oct 2019

8/10 Good

Ramal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & price!
Hotel Carina is located in the center of Keolopatra area, 2 minutes walking to the beach, markets and restaurants are all around. Hotel staff We’re very helpful and kind, especially front desk receptionist, Hakan. Exceptional price!
Stayed 4 nights in Oct 2019

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The best place in alanya, the hotel is very clean and nice the location is excellent and the price is crazy cheap. I will recommend it.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

GEHAD

not bad
not bad
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good location
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very helpful and friendly staff
Stayed 2 nights in Jul 2019

10/10 Excellent

moatez, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very nice staff, very clean as well, overall it was a nice stay, we had no problem at all, there was hot water, air conditioning and fridge, all the essentials
Stayed 5 nights in Sep 2018

8/10 Good

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good stay near beach and cable-cabin to the castle. Local cafes also good. Only one minus: internet on the 4th floor did not always work, so I had to go to the reception.
Stayed 1 night in May 2018
Response from manager on 21 May 2018
Thank you very much for your review

4/10 Poor

David and Penny, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Alanya visit the cable car and castle
Worth visiting for the cable car and historic castle and the beach for a swim and sunbake. Don't get sucked in with cheap price of the hotel. We only picked it because of the position. The room is very ordinary and everything else at the hotel is extra
Stayed 1 night in Oct 2017
Response from manager on 25 Dec 2017
Thank you for your comment

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Basic but clean, great location and a great price.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel close to beach & restaurants.
Small friendly hotel. Very good value. Got a sea view room this time. Have used this hotel many times in the past 10 years. We own a villa but like to have a day at the beach & a night out in town from time to time & find this hotel great for this. Excellent location for both beach & town & can usually park for free nearby.
Stayed 1 night in Jun 2017
Response from Mehmet Ali SOY on 30 Jun 2017
Thank you very much for your comment

10/10 Excellent

Douglas S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best (at the price!)
Excellent value for money. The hotel room was cleaned every day and had all that I needed for a good holiday. The location could not be better. The hotel staff were very friendly and helpful and I thoroughly enjoyed my stay there
Stayed 4 nights in May 2017
Thank you very much.We hope to see you in our Otel again.

10/10 Excellent

GY, Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price/value hotel
If you want a good price hotel approx 200meters from the beach, in the center of Alanya choose this one. The room is simple and clear, air-conditioned - enough for sleeping, nothing fancy. The swimming pool of the hotel is very small, but when we are there only 1-2 persons was in the same time, so it was not full. Staff is friendly. It is a cheap hotel in a very good place.

10/10 Excellent

Ishaque, London

Liked: Staff & service, property conditions & facilities, room comfort
Friendly Staffs and Big Balcony, Good WiFi.
Great Location, Hotel is nice and reasonably clean. very friendly staff and lots of TV channels. The WiFi connection was good as well. We had a very big balcony where we were chilling in the evening and some morning. There everything around this place, such as Burger King, StarBucks! and Local Shops and restaurant, Bars and other amenities. The clubs are situated in the harbour and there are lots of tour operators around the hotel so you can book packages there to some great Places and activities. There are many Places and to see around Antalya and also you can do Paragliding and Parasailing and Jet Ski activities along the coast next to the Hotel. There are also basketball courts, Lawn Tennis Court and Beach Side Exercise equipments. The staffs were nice and helpful and they allowed us extra time to check out.

6/10 Okay

Mrs.Joanne, Lincolnshire

Quite
Staff were friendly rooms basic.bathroom very small. There was a smell coming from bathroom and you could smell it in the hallways too. Good location.

8/10 Good

Steveo , UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location
Perfect location hotel was superb especially for the price I couldn't ask for anything else. 100% would revisit

4/10 Poor

Ash, england

Liked: Staff & service
Disliked: Room comfort
'nice' hotel - pleasant walk to the beach
Room standard left a lot to be desired, although everything was clean and worked i.e. toilet and an excellent shower. Paintwork very chipped, able to open windows but nothing to hold them open! Room with balcony - about 10' from balcony opposite - no view - think advert photo is very misleading.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean rooms, decent Wi-Fi, nice staff -- would use again.

10/10 Excellent

Erinc, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for the Price
First of all the hotel staff was extremely helpful and kind. After we checked out we went for a boat tour and we were allowed to use a room to take shower in the afternoon. The location is great, close to the city center and bars/clubs. The room we stayed had simple basic furniture (nothing fancy) , big balcony with view to the street, good working AC. Best hotel I have stayed for this price!.

10/10 Excellent

Stefco

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Anastasia, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect !
I looked cheap but good quality place, wich is close to city centre and this hotel is really great location-just cross the road and Cleopatra beach! and road very silet-not much cars-coz its kind of local way to hotels or some appart. also easy to go to Alanya centre(just walk). Big and comfortable room,clean service every day! Reseption and manager very kind and really helpfull. I enjoyed my time in this place.Can recomend it to all who need sea-sun-beach and like quite and comfortable place for stay.

8/10 Good

Åse Lihn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023

2/10 Terrible

yasar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resepsiyon personeli taleplerimizi karşıladı fiyat performans olarak çok iyi bence memnun kaldık tavsiye ederiz. Tek kötü tarafı housekeeping sabah 10’da biz uyurken temizlik için sanırım odayı anahtarıyla açıp girdi uyuduğumuz için kapıyı tıkladıysa da duymadık.
Stayed 2 nights in Oct 2023

10/10 Excellent

sezai koray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukemmel konum
Mukemmel konum, Plaj , Restaurantlar, Market, cafeler, cay bahceleri, biraz yatirim yapilirsa marka olur
Stayed 1 night in Oct 2023

6/10 Okay

Mustafa Oguzhan

Stayed 1 night in Oct 2023

8/10 Good

Christina

Stayed 1 night in Sep 2023

8/10 Good

Ehliman

Stayed 1 night in Sep 2023

4/10 Poor

Shannon

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Alleen de fotos zijn mooi. Wel dicht bij het strand en het centrum.
Stayed 5 nights in Sep 2023

2/10 Terrible

Christin

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich hatte das Hotel ausgewählt, weil es hier bei Expedia unter der Rubrik haustierfreundlich angezeigt wurde. Ich hatte meinen 3,5 kg Miniatur-Dackel dabei, die Hündin ist gut erzogen, lieb und sauber. Ich hatte nach der Online-Buchung auch noch eine Mail hinterher geschickt, allerdings war die Buchung sehr kurzfristig und ich hatte noch keine Antwort erhalten. Im Hotel angekommen, wurde ich wegen meiner kleinen Dackelhündin weggeschickt, und die Zahlung die bereits online erfolgt war, wurde mir nicht mal zurückerstattet.
Stayed 1 night in Sep 2023