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Casa Serras Andorra

5.0 star property
Luxury hotel with full-service spa and 24-hour health club

Photo gallery for Casa Serras Andorra

Exterior
1 bedroom, hypo-allergenic bedding, down duvets, minibar
1 bedroom, hypo-allergenic bedding, down duvets, minibar
Fitness facility
Sauna, steam room, sports massages, massages

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room (Grand | Meritxell)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Room (Grand | Meritxell)

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Cinema)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite (Cinema)

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Suite

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room (Grand)

Eco-friendly toiletries, hair dryer, slippers, towels

Deluxe Room (Grand)

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room (Grand Deluxe)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Room (Grand Deluxe)

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Junior)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Suite (Junior)

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, Corner

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite, Corner

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Avinguda Meritxell, 23, Andorra la Vella, AD500

What's nearby

  • Pyrenees Andorra Shopping Centre - 1 min walk - 0.0 km
  • Placa del Poble - 5 min walk - 0.4 km
  • Andorra Massage - 6 min walk - 0.6 km
  • Casa de la Vall - 6 min walk - 0.6 km
  • Caldea Spa - 14 min walk - 1.2 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 59 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive

Restaurants

  • ‪Diamant Andorra - ‬4 min walk
  • ‪L'Orri - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mamá María - ‬1 min walk
  • ‪Casa Teresa - ‬7 min walk

About this property

Casa Serras Andorra

Luxury family-friendly hotel near Pyrenees Andorra Shopping Centre
Located close to Caldea Spa, Casa Serras Andorra provides dry cleaning/laundry services, car hire on-site and a bar. Treat yourself to a sports massage at the on-site spa. Free in-room WiFi is available to all guests, along with a 24-hour health club and a business centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Babysitting (surcharge), laundry services and concierge services
  • A front desk safe, luggage storage and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 66 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Eco-friendly toiletries and hairdryers
  • Wardrobes/cupboards, eco-friendly cleaning products and daily housekeeping

Languages

Catalan, English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Free children's club
  • Full-service spa
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting room

Full-service spa

  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 95.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 25 per night
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 95.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, on-site parking and high chair
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlton Plaza
Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
Eurostars Andorra Centre Hotel Andorra la Vella
Eurostars Andorra Centre Hotel
Eurostars Andorra Centre Andorra la Vella
Eurostars Andorra Centre
Hotel Eurostars Andorra Centre Andorra La Vella
Eurostars Andorra Hotel Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel Andorra la Vella

Frequently asked questions

Is Casa Serras Andorra pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

How much is parking at Casa Serras Andorra?

Self-parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Casa Serras Andorra?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Serras Andorra?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Casa Serras Andorra located?

This family-friendly hotel is located in the city centre, within 1 mi (2 km) of Pyrenees Andorra Shopping Centre and Caldea Spa. Church of Saint Stephen and Sant Esteve Church are also within 5 minutes.

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Casa Serras Andorra Reviews

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