Meeting facility
Check availability

Reviews of Sheraton Amsterdam Airport Hotel and Conference Center

4 out of 5
Sheraton Amsterdam Airport Hotel and Conference Center
Schiphol Boulevard 101, Schiphol

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1076 reviews" "
Rating 8 - Good. 206 out of 1076 reviews" "
Rating 6 - Okay. 67 out of 1076 reviews" "
Rating 4 - Poor. 20 out of 1076 reviews" "
Rating 2 - Terrible. 32 out of 1076 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not much to say really. I only spend a night here if I have an early morning departure. I never eat there but the room is fine - modern and clean. So no complaints.
Stayed 1 night in Apr 2024
Response from Duty Manager on 18 Apr 2024
Dear Oliver,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice airport hotel. Very comfortable bed, quiet room, convenient location, friendly staff and excellent food in the Commune restaurant.
Stayed 1 night in Apr 2024
Response from Duty Manager on 18 Apr 2024
Dear Thomas,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Aimee, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to airport for early flight
Stayed 1 night in Apr 2024
Response from Duty Manager on 18 Apr 2024
Dear Aimee,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Kitty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for early departures.
Stayed 1 night in Apr 2024
Response from Duty Manager on 16 Apr 2024
Dear Kitty,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport
Stayed 1 night in Apr 2024
Response from Duty Manager on 16 Apr 2024
Dear Timothy,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Won, Langley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is perfect for airport transportation.
Stayed 1 night in Apr 2024
Response from Duty Manager on 15 Apr 2024
Dear Won,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was an excellent spot for our early morning flight. Clean, comfortable and had everything we needed. A bit pricey, but we got what we paid for. Food was good too!
Stayed 1 night in Apr 2024
Response from Duty Manager on 15 Apr 2024
Dear Tina,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Tan, Anaheim Hills

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location to stay to visit Keukenhof and the city when flying into Amterdam. Exceptionally clean and modern hotel with great tasting breakfast
Stayed 3 nights in Apr 2024
Response from Duty Manager on 15 Apr 2024
Dear Tan,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Daria, Roswell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Duty Manager on 12 Apr 2024
Dear Daria,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

2/10 Terrible

Silviya

Travelled with family
Disliked: Amenities
Overpriced hotel. Dirty towels. No mini bar. No quality coffee machine. 38 euro for breakfast this is such a joke hotel.
Stayed 1 night in Apr 2024
Response from Duty Manager on 11 Apr 2024
Dear SilviyaThank you for taking the time to review your stay with us and for choosing our hotel. Your remarks have been noted, thank you for providing feedback.Kindest regards,

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the middle of Schipol Airport.
Stayed 1 night in Mar 2024
Response from Duty Manager on 11 Apr 2024
Dear Joanna,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyper efficient. Immaculate. We took the airport luggage rack to the room. Can’t beat that. Smart move. Book it!
Stayed 1 night in Apr 2024
Response from Duty Manager on 9 Apr 2024
Dear Mark,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious
Stayed 3 nights in Apr 2024
Response from Duty Manager on 9 Apr 2024
Dear Dale,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

8/10 Good

Donna, Bellaire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Duty Manager on 9 Apr 2024
Dear Donna,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility next to the airport
Stayed 1 night in Jan 2024
Response from Duty manager on 9 Apr 2024
Dear Greg,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Property perfect location for quick overnight
Stayed 1 night in Mar 2024
Response from Duty manager on 3 Apr 2024
Dear Harrison,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a smart hotel. Mandatory €50 deposit at check in irrespective of whether you have pre paid or not. Coffee machine is hidden in the wardrobe. Limited space and water tank doesn’t come off so you have to fill it with the little kettle. A minor gripe. Bed firm and comfortable. Overall a good hotel with expensive food and drink
Stayed 1 night in Mar 2024
Response from Duty Manager on 29 Mar 2024
Dear Grant,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

8/10 Good

Mariacristina

Business traveller
The hotel is excellent and convenient but I wish that someone did not leave the alarm on for 6:22 am. And who needs alarms any longer when there are cell phone??? Just remove them and save electricity
Stayed 1 night in Mar 2024
Response from Duty Manager on 28 Mar 2024
Dear Mariacristina,Thank you for taking the time to review your stay with us and for choosing our hotel. We hope to have the chance to welcome you again!Kindest regards,

10/10 Excellent

Michael, Ramsey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and located next to the airport. The staff were wonderful and helpful when looking at going into Amsterdam.
Stayed 1 night in Mar 2024
Response from Duty manager on 27 Mar 2024
Dear Michael,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

6/10 Okay

Roy, Malmok

Stayed 1 night in Mar 2024
Response from Duty Manager on 16 Apr 2024
Dear Roy,Thank you for taking the time to review your stay with us and for choosing our hotel. We hope to have the chance to welcome you again!Kindest regards,

10/10 Excellent

sue-ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itnis so easy to be close tonthe check in of your next flight
Stayed 2 nights in Mar 2024
Response from Duty Manager on 26 Mar 2024
Dear Sue-ann,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Daniel, Bozeman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel connected to the airport. Staff was very friendly and helpful. Room was nice and clean, bed comfortable. We had dinner in the restaurant on the same level as the lobby. Wait staff was excellent, food was good but the portions are small.
Stayed 1 night in Mar 2024
Response from Duty Manager on 20 Mar 2024
Dear Daniel,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Changho, LOS ALTOS

Stayed 1 night in Mar 2024
Response from Duty Manager on 9 Apr 2024
Dear Changho,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation and amenities conveniently located ideal for an easy morning flight.
Stayed 1 night in Mar 2024
Response from Duty Manager on 18 Mar 2024
Dear Jan,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax before or after a flight
Stayed 1 night in Mar 2024
Response from Duty Manager on 15 Mar 2024
Dear Clare,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Mavis, Paramaribo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really did enjoy my stay
Stayed 2 nights in Mar 2024
Response from Duty manager on 15 Mar 2024
Dear Mavis,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”kindest regards,

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport right around the corner
Stayed 1 night in Feb 2024
Response from Duty Manager on 11 Mar 2024
Dear Teresa,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Mavis, Paramaribo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and good service
Stayed 6 nights in Feb 2024
Response from Duty Manager on 6 Mar 2024
Dear Mavis,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regrads,

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Great option
Stayed 1 night in Feb 2024
Response from Duty Manager on 28 Feb 2024
Dear Ivana,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

4/10 Poor

Hamid

Business traveller
Disliked: Staff & service
Only positive for this hotel is the proximity to the terminal aside from that my experience was kind of rude and unhelpful, hope this helps your future stays .
Stayed 1 night in Feb 2024
Response from Duty Manager on 27 Feb 2024
Dear Hamid,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property right inside the airport. Very easy to get to my gate on time without having to be up super early! Friendly and helpful staff
Stayed 1 night in Dec 2023
Response from Duty Manager on 27 Feb 2024
Dear Lisa,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean bed for the night in-between flights. Connected to the terminal. Food OK either bar or restaurant level. No hassle. No yap-yap-yap......just efficient.
Stayed 1 night in Feb 2024
Response from Duty Manager on 27 Feb 2024
Dear Stuart,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Robert, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Duty Manager on 27 Feb 2024
Dear Robert,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Maureen, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just what we needed after a long flight—as close as you can get to our arrival point, clean, quiet, and comfortable. We did not make use of facilities.
Stayed 2 nights in Feb 2024
Response from Duty Manager on 27 Feb 2024
Dear Maureen,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very upscale and so pretty!
Stayed 3 nights in Dec 2023
Response from Duty Manager on 27 Feb 2024
Dear Stephanie,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

8/10 Good

Raquel

Stayed 1 night in Feb 2024
Response from Duty Manager on 21 Mar 2024
Dear Raquel,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Duty Manager on 27 Feb 2024
Dear Lisa,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Christopher Michael William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Duty Manager on 16 Feb 2024
Dear Mr. Christopher,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

8/10 Good

David, bountiful

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and friendly staff
Stayed 1 night in Feb 2024
Response from Duty Manager on 13 Feb 2024
Dear David,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Pascal, Prosper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Duty Manager on 12 Feb 2024
Dear Pascal,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the fanciest hotel I’ve ever stayed in, and given the convenience of being attached to the airport for my early morning flight, I couldn’t ask for anything more! Honestly I had the best shower of my life in that bathroom!
Stayed 1 night in Feb 2024
Response from Duty Manager on 5 Feb 2024
Dear Casey,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Pieter, Santa Anna

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent location when flying the next morning. Top quality hotel.
Stayed 1 night in Feb 2024
Response from Duty Manager on 5 Feb 2024
Dear Pieter,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

8/10 Good

Jan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Functional hotel, close to the departures at the airport; walking distance without the need to go outside. Restaurant OK but not great. Rooms OK but could be renovated
Stayed 1 night in Jan 2024
Response from Duty manager on 2 Feb 2024
Dear Jan,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

6/10 Okay

dwight, houston

Liked: Cleanliness, staff & service, property conditions & facilities
was inside the airport
Stayed 1 night in Dec 2023
Response from Duty Manager on 30 Jan 2024
Dear Dwight,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at the airport and train station. So convenient.
Stayed 1 night in Dec 2023
Response from Duty Manager on 30 Jan 2024
Dear Christina,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

2/10 Terrible

George

Business traveller
Liked: Cleanliness, property conditions & facilities
Rooms were not ready at 4:30pm. Staff did not correct the issue quickly. Other rooms where available and should have been offered immediately
Stayed 1 night in Jan 2024
Response from Duty Manager on 29 Jan 2024
Dear George,Thank you for taking the time to write this review. I apologize for the bad experience you had during your stay. I am very disappointed to hear that our front-office staff did not meet your expectations. Your remarks have been noted, and I personally will make every effort to remove all shortcomings as soon as possible. We will do everything in our power to exceed your expectations next time. Kindest regards,

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Duty Manager on 20 Jan 2024
Dear David,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Kazumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the forth time I have used this hotel. The last time was before Covid and I do miss the bath tub, but the warm and kind attention of the staffs hasn’t changed. I definitely recommend it.
Stayed 1 night in Jan 2024
Response from Duty Manager on 20 Jan 2024
Dear Kazumi,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

10/10 Excellent

Haseeb

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the airport. My flight got cancelled, so I booked this place for a night stay. Nice, clean room, washroom was amazing :) Neat, clean, and spacious, with all the necessary toiletries available. And yes, they have a very nice coffee machine on each floor.
Stayed 1 night in Jan 2024
Response from Duty Manager on 17 Jan 2024
Dear Haseeb,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ability to stay inside when I had to leave and walk to the airport.
Stayed 1 night in Jan 2024
Response from Duty Manager on 17 Jan 2024
Dear Vicki,Warm greetings from Sheraton Amsterdam Airport Hotel!Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”Kindest regards,