Bar (on property)

Reviews of Radisson Blu Hotel Amsterdam Airport Schiphol

4 out of 5
Radisson Blu Hotel Amsterdam Airport Schiphol
Boeing Avenue 2, Schiphol-Rijk

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1001 reviews" "
Rating 8 - Good. 309 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 48 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness
At reception the person checking us in was more interested in talking on the phone than checking us in. He provided no information about the hotel or the shuttle. When we did get information about the shuttle it was confusing. We ended up going to the wrong area and missing our shuttle.
Stayed 1 night in Apr 2024
Response from Melle van Uden, General Manager on 12 Apr 2024
Dear Douglas, Thank you for your feedback. We sincerely apologise for the inattention you experienced at check-in and the confusion regarding the airport shuttle. Providing exceptional service and clear information is of paramount importance to us. We will address this with our reception team to ensure all guests receive a smooth and informative welcome. Whilst your review shows room for improvement, we are pleased that the rest of your stay at Radisson Blu Hotel Amsterdam Airport met your expectations. We hope you will consider giving us another chance to show our true hospitality. Yours sincerely, Melle van Uden, General Manager

6/10 Okay

Barbara

Liked: Staff & service
Room was fine. Diner was outstanding. Good cook. Breakfast was average.
Stayed 1 night in Apr 2024
Response from Melle on 8 Apr 2024
Dear Barbara,Thank you for sharing your feedback with us. We are glad to hear you found your room satisfactory and enjoyed your dinner prepared by our talented chef. We'll certainly take your comments about breakfast into consideration as we strive to improve our offerings although if you could share more information about what improvements you would suggest it would be appreciated. Your input is valuable to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Kind regardsMelle van Uden, General Manager Radisson Blu Hotel Amsterdam Airport

10/10 Excellent

Anant

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location close to airport with airport shuttle service too. Clean property and nice staff
Stayed 1 night in Mar 2024
Response from Melle van Uden, General Manager on 4 Apr 2024
Dear Anant, Thank you for your glowing review! We are thrilled to hear that you enjoyed our convenient location just 5km from Schiphol Airport and found our shuttle service a valuable amenity. Our team takes great pride in maintaining a clean property and providing excellent service, so we are delighted that you had a positive experience with us. We would be grateful if you would recommend us to your family and friends so that they too can experience the exceptional hospitality of the Radisson Blu Hotel Amsterdam Airport. Thank you for choosing us and we look forward to welcoming you again soon! Yours sincerely, Melle van Uden, General Manager

6/10 Okay

Doron

Good
Stayed 1 night in Apr 2024
Response from Melle van Uden, General Manager on 4 Apr 2024
Dear Doron, Thank you for taking the time to leave a review! We are pleased to hear that you had an overall positive experience at the Radisson Blu Hotel Amsterdam Airport and we trust that our convenient location close to Schiphol Airport made your onward journey a smooth experience. We look forward to welcoming you back in the near future and until then, please feel free to recommend us to your family and friends. Yours sincerely, Melle van Uden, General Manager

10/10 Excellent

Shakhawan

Stayed 1 night in Mar 2024
Response from Melle van Uden, General Manager on 17 Apr 2024
Dear Shakhawan, We are extremely pleased to receive your outstanding 5-star rating for your stay at the Radisson Blu Hotel Amsterdam Airport. Your satisfaction is our top priority and we are delighted to have met or even exceeded your expectations. Your recommendation means the world to us, so please share your positive experience with your family and friends. Thank you for choosing us and we look forward to welcoming you again soon! Yours sincerely, Melle van Uden, General Manager

6/10 Okay

Vickyana

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Everything was great except communication. The night we check in we was told breakfast was included but in the morning when we went to breakfast they said that it was not included. And it was a little pricy. Other than that the room was great
Stayed 1 night in Mar 2024
Response from Melle van Uden, General Manager on 19 Mar 2024
Dear Vickyana, Thank you for sharing your feedback following your stay at the Radisson Blu Hotel Amsterdam Airport. We appreciate your insights and will certainly look into improving the communication process to ensure a seamless experience for our guests. We are pleased to hear that you enjoyed the room and hope to welcome you back in the future for an even better stay. Yours sincerely, Melle van Uden, General Manager

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Melle van Uden, General Manager on 3 Feb 2024
Dear Angela, Thank you for choosing the Radisson Blu Hotel Amsterdam Airport and for taking the time to evaluate your stay. We are delighted that you had an overall positive experience and hope that you will consider us as your home away from home while in Amsterdam. We look forward to seeing you again and please do not hesitate to get in touch if we can be of any assistance in the future. Yours sincerely, Melle van Uden, General Manager

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Melle van Uden, General Manager on 17 Jan 2024
Dear Helen, We are honoured to receive your amazing 5 star rating for your recent stay at Radisson Blu Hotel Amsterdam Airport. We hope that our convenient location to the airport, our comfortable rooms and our friendly and helpful team contributed to your fantastic score. We invite you to return to Amsterdam soon and if we can be of assistance in planning your next trip to our capital, please do not hesitate to get in touch. Yours sincerely, Melle van Uden, General Manager

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. They were in the middle of dealing with travelers who were stranded due to a winter storm off the coast of the Netherlands. They handled the situation with calm and professionalism. Very impressive.
Stayed 1 night in Dec 2023

10/10 Excellent

Amino

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stop in transit. Stopped at Radisson Blu on the way to Thailand. Nice room big bed, didn’t have any breakfast so can’t comment about food.
Stayed 1 night in Dec 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities
Hotel is about 2 miles from Schiphol Airport in Amsterdam. The hotel was very clean and quiet (it was during the holidays though, so likely more quiet). Overall I would stay there again!
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent airport hotel - hidden gem
Wonderful room - far exceeded my expectations. Excellent breakfast. I appreciated that they ran the shuttle bus until almost midnight from the airport. Also the bus driver this morning was unavailable so the driver from the previous shift took over so we were not late.
Stayed 1 night in Dec 2023

10/10 Excellent

LISA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asked for early check in. Unavailable I was told as others right behind me were able to get it. Room was comfortable but dingy. Hotel needs an upgrade.
Stayed 1 night in Dec 2023

8/10 Good

Helmut

Stayed 1 night in Dec 2023

10/10 Excellent

Jibu

Stayed 3 nights in Dec 2023

10/10 Excellent

Maria Dolores, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
your breakfast is wonderful and your soups absolutely my favorite item!!
Stayed 2 nights in Dec 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice, quiet, food os very good, and very convenient for transferring to airport
Response from Melle van Uden, General Manager on 13 Feb 2024
Dear Margaret, Thank you for taking the time to share your positive experience at the Radisson Blu Hotel Amsterdam Airport! We are delighted to hear that you found our hotel quiet, the food delicious and that you appreciated the convenient airport transfer. We strive to provide a relaxing and comfortable stay for all our guests and your feedback confirms that we are on the right track. We hope to welcome you back soon, perhaps for a longer stay to explore beautiful Amsterdam! Yours sincerely, Melle van Uden, General Manager

8/10 Good

Subramanian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel Bus comes to pick up from the airport Not sure if lots of luggage people like it No USB ports in the room
Stayed 1 night in Dec 2023

6/10 Okay

Keene

Liked: Cleanliness, staff & service, property conditions & facilities
Would have given the over all rating a 4.5 but the heating in the room was very poor. Didn't like i had 2 pay for the airport transfer and not even a complimentary bottle of water. Everything about the room was good. Staff very accommodating and friendly. The bfast was value for money. Nice spread. I would stay here again.
Stayed 2 nights in Dec 2023

8/10 Good

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Schipol - 9 min drive
Stayed 1 night in Nov 2023

2/10 Terrible

Camila

Business traveller
Disliked: Cleanliness, property conditions & facilities
Dirty room with water damage. The walls are so thin you can hear everything that is happening around you.
Stayed 1 night in Nov 2023

10/10 Excellent

Abdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to hotel dining Helpful staff, transportation
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Stayed 1 night in Nov 2023

10/10 Excellent

George

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location service and super attentive staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Diana on 19 Nov 2023
Dear Gregory, Thank you for your outstanding 10 out of 10 review! We're delighted to hear that you had a fantastic experience during your stay with us, and we greatly appreciate your positive feedback.Your satisfaction is our top priority, and we're thrilled that you found your visit to be good. If you have any additional comments or suggestions that could help us make your next stay even better, please don't hesitate to share them.We can't wait to welcome you back for another exceptional stay in the future.Warm regards,Diana

10/10 Excellent

Fabrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff
Staff are absolutely brilliant, always there to help, great hotel and facilities as well as rooms.
Stayed 1 night in Nov 2023
Response from Diana on 19 Nov 2023
Dear Fabrice, Thank you for your outstanding 10 out of 10 review! We're delighted to hear that you had a fantastic experience during your stay with us, and we greatly appreciate your positive feedback.Your satisfaction is our top priority, and we're thrilled that you found your visit to be good. If you have any additional comments or suggestions that could help us make your next stay even better, please don't hesitate to share them.We can't wait to welcome you back for another exceptional stay in the future.Warm regards,Diana

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Diana on 19 Nov 2023
Dear Monica, Thank you for your outstanding 10 out of 10 review! We're delighted to hear that you had a fantastic experience during your stay with us, and we greatly appreciate your positive feedback.Your satisfaction is our top priority, and we're thrilled that you found your visit to be good. If you have any additional comments or suggestions that could help us make your next stay even better, please don't hesitate to share them.We can't wait to welcome you back for another exceptional stay in the future.Warm regards,Diana

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Diana on 19 Nov 2023
Dear Guest, Thank you for your outstanding 10 out of 10 review! We're delighted to hear that you had a fantastic experience during your stay with us, and we greatly appreciate your positive feedback.Your satisfaction is our top priority, and we're thrilled that you found your visit to be good. If you have any additional comments or suggestions that could help us make your next stay even better, please don't hesitate to share them.We can't wait to welcome you back for another exceptional stay in the future.Warm regards,Diana

8/10 Good

Yutaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, but the location is a little bit inconvenient. Shuttle services was nice.
Stayed 2 nights in Oct 2023
Response from Diana on 19 Nov 2023
Dear Yutaka, Thank you for your outstanding 4 out of 5 review! We're delighted to hear that you had a fantastic experience during your stay with us, and we greatly appreciate your positive feedback.Your satisfaction is our top priority, and we're thrilled that you found your visit to be good. If you have any additional comments or suggestions that could help us make your next stay even better, please don't hesitate to share them.We can't wait to welcome you back for another exceptional stay in the future.Warm regards,Diana

4/10 Poor

Jim

Travelled with group
Disliked: Staff & service, property conditions & facilities
Unfriendly checking people
Stayed 1 night in Oct 2023
Response from Diana on 2 Nov 2023
Dear JimWe're sorry to hear about your experience with our check-in staff. We take your feedback seriously and will address this issue to ensure a better experience for all our guests. Thank you for bringing this to our attention. Kind RegardsDiana

2/10 Terrible

Donna

Travelled with family, Travelled with group
The wait for the room and the staff were not friendly.
Stayed 1 night in Oct 2023
Response from Diana on 2 Nov 2023
Dear DonnaWe sincerely apologize for the inconvenience you experienced during your recent stay. Your feedback is crucial to us, and we deeply regret that your waiting time for the room was longer than expected and that you found our staff to be unfriendly. This is certainly not the level of service we aim to provide, and we will address these issues with our team to ensure a better experience for our guests in the future. Thank you for bringing this to our attention, and we hope you'll consider giving us another chance to serve you better in the future. Kind RegardsDiana

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Orhan on 29 Oct 2023
Dear Sir/Madam,We want to thank you for your stay and your feedback.We hope to see you again in the Radisson Blu Amsterdam Airport.Kind regards,Guest Relations

8/10 Good

Mark, De Soto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice
Stayed 1 night in Oct 2023
Response from Orhan on 29 Oct 2023
Dear Mark,Great to hear that you liked our rooms. Thank you for the nice score.Kind regards,Guest Relations

10/10 Excellent

Ann Bodle

Stayed 1 night in Oct 2023
Response from Diana on 19 Nov 2023
Dear Ann, Thank you for your outstanding 5 out of 5 review! We're delighted to hear that you had a fantastic experience during your stay with us, and we greatly appreciate your positive feedback.Your satisfaction is our top priority, and we're thrilled that you found your visit to be good. If you have any additional comments or suggestions that could help us make your next stay even better, please don't hesitate to share them.We can't wait to welcome you back for another exceptional stay in the future.Warm regards,Diana

10/10 Excellent

Sotirios

Stayed 3 nights in Oct 2023
Response from Orhan on 29 Oct 2023
Dear Sotirios, Thank you for the great score! Our team hopes to see you again soon. Kind regards,Guest Relations

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, safe quiet room, I didn't like I have to pay 5 ero for ride bus going to airport, when I stay in this hotel at June, no body ask me to pay
Stayed 1 night in Oct 2023
Response from Diana on 31 Oct 2023
Dear Margaret, Thank you for your outstanding 4 out of 5 review! We're delighted to hear that you had a fantastic experience during your stay with us, and we greatly appreciate your positive feedback.Additionally, I would like to informed you that since the 1srt of October we are charging 5 euros per person for the ride to the airport. The ride from the Airport is still free of charge. But I am glade to see that despite this you were still able to enjoy your start Your satisfaction is our top priority, and we're thrilled that you found your visit to be good. If you have any additional comments or suggestions that could help us make your next stay even better, please don't hesitate to share them.We can't wait to welcome you back for another exceptional stay in the future.Warm regards,Diana

8/10 Good

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Diana on 31 Oct 2023
Dear Malinda, Thank you for your outstanding 4 out of 5 review! We're delighted to hear that you had a fantastic experience during your stay with us, and we greatly appreciate your positive feedback.Your satisfaction is our top priority, and we're thrilled that you found your visit to be good. If you have any additional comments or suggestions that could help us make your next stay even better, please don't hesitate to share them.We can't wait to welcome you back for another exceptional stay in the future.Warm regards,

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Diana on 19 Nov 2023
Dear Angela, Thank you for your outstanding 5 out of 5 review! We're delighted to hear that you had a fantastic experience during your stay with us, and we greatly appreciate your positive feedback.Your satisfaction is our top priority, and we're thrilled that you found your visit to be good. If you have any additional comments or suggestions that could help us make your next stay even better, please don't hesitate to share them.We can't wait to welcome you back for another exceptional stay in the future.Warm regards,Diana

8/10 Good

Edmundo

Business traveller
Liked: Amenities
Safe and Quiet
Stayed 6 nights in Oct 2023
Response from Orhan on 29 Oct 2023
Dear Edmundo,We would like to thank you for your great review.We hope to see you again.Kind regards,Guest relations

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay after cancelled flight, good choice…bed was comfortable, meal at the restaurant was good. Staff all attentive…shuttle to the airport convenient. Would stay again.
Stayed 1 night in Oct 2023
Response from Orhan on 29 Oct 2023
Dear Marilyn, We are happy to see your great score! Hopefully we can welcome you again soon. With warm regards,Guest Relations

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023
Response from Orhan on 29 Oct 2023
Dear Linda, We are happy to see your great score! Hopefully we can welcome you again soon. With warm regardsGuest Relations

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short connecting flight stay
Unusual for me to be able to sleep on night of connecting flights but I was able to freshen up and also sleep for 4hours, amazing.
Stayed 1 night in Oct 2023
Response from Orhan on 29 Oct 2023
Dear Sandra, We are happy to see your great score and the slept well! Hopefully we can welcome you again soon. With warm regardsGuest relations

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Diana on 19 Nov 2023
Dear Mohammad, Thank you for your outstanding 4 out of 10 review! We're delighted to hear that you had a fantastic experience during your stay with us, and we greatly appreciate your positive feedback.Your satisfaction is our top priority, and we're thrilled that you found your visit to be good. If you have any additional comments or suggestions that could help us make your next stay even better, please don't hesitate to share them.We can't wait to welcome you back for another exceptional stay in the future.Warm regards,Diana

8/10 Good

Isphara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay was okay. Driver of shuttle to airport appeared to be new at the job and did not give passengers the option to stow luggage at the bottom of the bus which would have been very convenient. Instead we had to carry heavy baggage up some stairs. In addition at the airport, he stopped on the left side of the busy road. So we had to cross the road with baggage!
Stayed 1 night in Sep 2023
Response from Diana on 31 Oct 2023
Dear Isphara, Thank you for taking the time to leave a review of your recent overnight stay. We appreciate your feedback and are pleased to hear that your stay was generally satisfactory.We apologize for any inconvenience you experienced during your transfer. It's important to us that our guests have a comfortable and convenient journey to and from our hotel. We will certainly look into the issue with the driver not offering the option to store luggage at the bottom of the bus. This would have indeed been a more convenient solution for guests with heavy luggage.Additionally, we will investigate the stop location at the airport to ensure that it's more accessible and safer for our guests in the future.Your feedback helps us improve our services, and we hope to have the opportunity to provide an even better experience for you in the future.Thank you for choosing our hotel, and we look forward to welcoming you back on your next visit.Best regards,Diana

8/10 Good

sanjay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel Very nice rooms
Stayed 1 night in Sep 2023
Response from Orhan on 29 Oct 2023
Dear Sanjay,We appreciate your positive comments and your valuable score.We hope to see you again.Kind regards,Guest Relations

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle from the airport was great!
Stayed 1 night in Oct 2023
Response from Orhan on 29 Oct 2023
Dear James, We are happy to see your great score and that the shuttle convenient! Hopefully we can welcome you again soon. With warm regardsGuest Relations

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Orhan on 29 Oct 2023
Dear Lynn,Thank you for the 5-stars score! We hope to see you again soon. Kind regards,Guest Relations