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Reviews of ibis budget Amsterdam City South

2.5 out of 5
ibis budget Amsterdam City South
Prof. J. H. Bavincklaan 1, Amstelveen

Reviews

7.8

Good

Rating 10 - Excellent. 295 out of 1001 reviews" "
Rating 8 - Good. 425 out of 1001 reviews" "
Rating 6 - Okay. 164 out of 1001 reviews" "
Rating 4 - Poor. 66 out of 1001 reviews" "
Rating 2 - Terrible. 51 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Friendly staff very clean rooms and good continental breakfast
Stayed 5 nights in Apr 2024

6/10 Okay

Gerren Roshni Stancer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Mar 2024
Response from Team Ibis Budget Amsterdam City South on 17 Mar 2024
Dear Guest,Thank you for your feedback.We are glad that the high standards we set ourselves met your expectations.We look forward to welcoming you back on a future trip.Best regards.Team Ibis Budget Amsterdam City South

10/10 Excellent

Jonathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good Value for Money
Stayed 1 night in Feb 2024
Response from Team Ibis Budget Amsterdam City South on 13 Feb 2024
Dear Jonathan,Thank you for taking the time to review your recent stay.We're thrilled to hear that you found great value during your stay and appreciated the impeccable cleanliness of your room and the overall condition of our establishment.We look forward to welcoming you again. Best regards,Team Ibis Budget Amsterdam City South

8/10 Good

Sylwester

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Team Ibis Budget Amsterdam City South on 13 Feb 2024
Dear Sylwester, Thank you for this feedback concerning your recent visit.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again in the future.Best regards,Team Ibis Budget Amsterdam City South

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillow smell and room had no place to put suitcase
Budget = smaller than a college dorm .
Stayed 2 nights in Jan 2024
Response from Team Ibis Budget Amsterdam City South on 13 Feb 2024
Dear Guest,Thank you for taking the time to provide this feedback.We appreciate your acknowledgement of the various room sizes we offer to accommodate our guests' needs. We aim to provide options that cater to different preferences and requirements. We are concerned to hear about your experience regarding the room's cleanliness and the absence of a dedicated space for luggage. Our housekeeping team follows stringent cleanliness protocols, and we regret that we did not meet your expectations in this instance. As for the space to place a suitcase, we understand this can be an inconvenience and will consider your feedback for future improvements. Had we been informed of your concerns while on-site we would have been happy to look for a solution.We hope that the other amenities in the room, such as the Sweet Bed by Ibis and the double-glazed windows, contributed positively to your comfort during your stay.We hope to see you again in the future. Kind regards,Team Ibis Budget Amsterdam City South

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Team Ibis Budget Amsterdam City South on 12 Jan 2024
Dear Jonathan,Thank you for this positive review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.The entire team look forward to welcoming you back for a future visit.Kind regards,Team Ibis Budget Amsterdam City South

4/10 Poor

Richard

Travelled with family
Disliked: Amenities
The room i selected turned out to be small and had no furniture or closets which you dont always get the best photos to see that. I never thought that was a thing. We just wanted a decent priced hotel room with a bed for my spouse and I and one for our child. That is hard to find in Europe. The key card had to be inserted into a device on the wall in order to keep the lights on when leaving. They didn't have washcloths at all but I bring my own because they are soft and Iknow most hotel towels are not. When i tried to get fresh towels from the front desk they didn't have a handtowel. We didn't want housekeeping to come in while we were there so i had to go to the front desk for everything as there was no phone in the room either. The only "chair" was this plastic stool thing and it was in the way so I put it under the sink. The shower is small as is the bathroom. The breakfast should have been free because they really don't give you anything better than hotels that offer free breakfast and you don't get anything warm. No toaster for the bread but 3 coffee makers. We ended up paying more because of the tourist tax and the parking. You can't drive anywhere once you park your car so no driving down the street for a late night pizza or gasing up before you leave.
Stayed 5 nights in Dec 2023
Response from Team Ibis Budget Amsterdam City South on 13 Feb 2024
Dear Richard,Thank you for sharing your review.It's a pleasure to hear that you found our hotel to be well-priced and that the room configuration suited your family's needs, providing a comfortable sleep space for you and your child. We are also glad that you brought your own washcloths for personal comfort, as we understand our guests have unique preferences. We acknowledge your remarks regarding the room size and absence of certain furniture. Our rooms are designed to be compact and functional, reflecting our brand's commitment to simplicity and affordability. We regret to hear that the room amenities did not meet your expectations. For future stays, we would like to note that we have a range of room sizes available, and while we do not provide in-room phones, our 24-hour front desk is always ready to assist with any requests. Concerning breakfast, we strive to offer a variety of options and will consider your comments as we continuously aim to improve our services. It is important to us that guests feel the value in the offerings provided. As for the parking fee, we do provide a private parking space at a competitive rate for the area, and we apologize if this was not to your satisfaction. We sincerely regret any inconvenience you may have experienced with the parking situation. Had you notified the reception about these issues, we would have been more than willing to make every effort to assist you promptly. Additionally, we want to clarify that you are welcome to exit and re-enter the parking facility at your convenience, utilizing the same ticket provided by the machine upon entry. We validate the ticket based on the number of nights you've paid for. We apologize for any confusion surrounding the parking arrangement and appreciate your understanding. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.We hope you will consider staying with us again in the future. With very best wishes for the New Year!Team Ibis Budget Amsterdam City South

10/10 Excellent

Adam Lee

Stayed 3 nights in Dec 2023
Response from Team Ibis Budget Amsterdam City South on 13 Feb 2024
Dear Adam,Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you for another pleasant stay. Best wishes,Team Ibis Budget Amsterdam City South

8/10 Good

Sheridan Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and welcoming. A way out of the centre but right next to the tram so that was ok.
Stayed 3 nights in Dec 2023
Response from Team Ibis Budget Amsterdam City South on 24 Dec 2023
Dear Lisa,Thank you for taking the time to share your feedback.It's wonderful to hear that our cleanliness standards and welcoming atmosphere stood out during your stay. Being situated conveniently next to the tram ensures that our guests can enjoy easy access to the city center, and we're glad you appreciated this aspect of our location. We understand the importance of maintaining a pristine environment and offering top-notch service, and we're delighted that we were able to meet your expectations in these areas. Your kind words are a testament to the dedication of our team to provide a comfortable and enjoyable experience for all our guests.We hope to welcome you back again.Best regards,Team Ibis Budget Amsterdam City South

6/10 Okay

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t too bad could do with hot food in the morning little bacon and eggs would go a long way also hair dryers in the rooms would be nice
Stayed 2 nights in Dec 2023
Response from Team Ibis Budget Amsterdam City South on 18 Dec 2023
Dear Brandon,Thank you for taking the time to share your review.We understand your desire for hot breakfast options and appreciate your suggestion; we currently offer a continental buffet that provides a variety of choices to ensure our guests start their day right. Regarding the availability of hair dryers, we offer them upon request at the reception, ensuring that all our guests' grooming needs are met.It would be a pleasure to welcome you back on a future occasion. Best regards,Team Ibis Budget Amsterdam City South

10/10 Excellent

Adam

Stayed 5 nights in Dec 2023
Response from Team Ibis Budget Amsterdam City South on 20 Dec 2023
Dear Adam,Thank you for taking the time to share your feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again in the future.Kind regards,Team Ibis Budget Amsterdam City South

2/10 Terrible

Harry

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good but small and no refrigerator, need to put medicines require to be cold and no phone for emergency..
Stayed 1 night in Dec 2023
Response from Team Ibis Budget Amsterdam City South on 11 Dec 2023
Dear Maria, Thank you for your review of your recent stay.We're elated to hear that you found our hotel to be an excellent choice and that you were fully satisfied with the cleanliness, condition of the hotel, and the service provided. It's also gratifying to know that you experienced comfort during your stay, although we understand there is always room for improvement. We acknowledge your concern regarding the lack of a refrigerator and telephone in the room. Our hotel is designed with the concept of simplicity and efficiency in mind, and we do not offer minibars or phones in the rooms. For any future stays, please note that our front desk is staffed 24 hours and ready to assist with any emergencies or refrigeration needs for medication. We regret any inconvenience this may have caused and will take your comments into consideration as we continuously aim to improve our guest experience.We hope to see you again in the future. Best wishes,Team Ibis Budget Amsterdam City South

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really nice .staff was friendly.

10/10 Excellent

grace

Stayed 3 nights in Jul 2023
Response from Team Ibis Budget Amsterdam City South on 11 Dec 2023
Dear Grace.Thank you very much for sharing your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion.Best regards,Team Ibis Budget Amsterdam City South

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a quiet area. Tram stop close by to get into the centre. Great trip overall.
Stayed 3 nights in Nov 2023
Response from Team Ibis Budget Amsterdam City South on 29 Nov 2023
Dear Emily,Thank you for sharing this review.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.It would be a pleasure to welcome you back.Best wishes,Team Ibis Budget Amsterdam City South

6/10 Okay

Al

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Team Ibis Budget Amsterdam City South on 27 Nov 2023
Dag,Bedankt voor jouw review.We hopen dat u van uw verblijf bij ons heeft genoten. We willen u bedanken voor uw opmerkingen en we nemen uw feedback zeker mee voor verbetering. We willen ons echter excuseren voor dit ongemak en hopen dat het verblijf verder geslaagd was.Prettige dag en graag tot nog eens,Team Ibis Budget Amsterdam City South

2/10 Terrible

Masahide

Stayed 1 night in Nov 2023
Response from Team Ibis Budget Amsterdam City South on 18 Dec 2023
Dear Masahide,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Kind regards,Team Ibis Budget Amsterdam City South

4/10 Poor

Harry

Disliked: Cleanliness
Cleanliness -
I understand that it’s a budget hotel, but they don’t even provide hand soap. Surely, in this day an age, that’s a basic necessity, even for us poor people. Rooms weren’t cleaned well either, even the shower was dirty when we arrived.
Stayed 3 nights in Nov 2023
Response from Team Ibis Budget Amsterdam City South on 7 Nov 2023
Dear Harry,Thank you for taking the time to share your feedback.We take pride in maintaining high standards of cleanliness and comfort for our guests, and we apologize for not meeting your expectations in this regard. We have shared your feedback with our housekeeping team to ensure that such issues are addressed promptly. Regarding hand soap, we provide shower gel in the rooms, and we are sorry to hear that this was not to your satisfaction. We encourage guests to visit our Wundermart area on the ground floor, where additional toiletries can be purchased.We hope you will consider staying with us again in the future. Best regards,

8/10 Good

Sina

Stayed 2 nights in Nov 2023
Response from Team Ibis Budget Amsterdam City South on 27 Nov 2023
Beste Sina,Hartelijk dank voor deze uitstekende score!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Tot weerziens.Team Ibis Budget Amsterdam City South

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was just what we needed for our weekend away. Our one criticism was the lack of extra pillows available
Stayed 2 nights in Nov 2023
Response from Team Ibis Budget Amsterdam City South on 9 Nov 2023
Dear Rachel, Thank you for giving us an excellent review.Thank you for your recognition of our team's excellent service. Please don't hesitate to bring your concerns to our team during your stay so that we can find an appropriate solution. One of our top priorities is to ensure the comfort of our guests, and we are always eager to help in any way we can.We hope to see you again in the future.Best regards,Team Ibis Budget Amsterdam City South

10/10 Excellent

Mohamad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 5 Nov 2023
Dear Mohamad,Thank you for such a positive review of your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again in the future.Best wishes,Team Ibis Budget Amsterdam City South

6/10 Okay

Shane

Stayed 2 nights in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 5 Nov 2023
Dear Shane,We would like to thank you for this review about your experience in our hotel.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.It would be a pleasure to welcome you again.Best wishes,Team Ibis Budget Amsterdam City South

10/10 Excellent

Mateusz

Stayed 2 nights in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 5 Nov 2023
Dear Mateusz,Thank you for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on future occasions. Best wishes,Team Ibis Budget Amsterdam City South

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 5 Nov 2023
Dear Guest,Thank you for positively reviewing your visit.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back again in the future. Best wishes,Team Ibis Budget Amsterdam City South

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Get what you pay for sort of hotel
Staff were friendly and helpful and they had a mini shop on site which was good. Breakfast was fine too and it was really close to the metro so easy access to the main city centre. The bed comfort was disappointing though and there was no hand soap which I feel should be included - there was a small tube of body wash/hair wash but it wasn't enough for 2 people so i reccomend bringing your own.
Stayed 3 nights in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 28 Oct 2023
Dear Guest,Thank you for taking the time to share your review.We are glad to hear that you found our staff friendly and helpful, and that you appreciated the convenience of our on-site mini shop. It's great to know that you enjoyed our breakfast and the easy access to the city centre via the nearby metro station.We apologize for the discomfort you experienced with the bed and the lack of hand soap in the room. We provide shower gel in the rooms, but we understand that it may not be sufficient for all guests. We will take your feedback into consideration for future improvements. In the meantime, we encourage guests to visit our Wundermart area on the ground floor, where additional toiletries can be purchased.We hope to have the opportunity to welcome you back for a more comfortable stay in the future. Kind regards,Team Ibis Budget Amsterdam City South

6/10 Okay

Lidia

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is what it’s called-budget. No hair dryers, no coffee, tea or water in the room. Tiny bottles of very runny shower gel. No shampoo or anything else. There were snacks, coffee and tea and self service bar in reception for which you can pay with card only. Breakfast was very minimal and only cold food.
Stayed 2 nights in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 19 Oct 2023
Dear Lidia,Thank you for your review of your recent stay.We are glad to hear that you found our hotel to be budget-friendly. However, we would like to clarify a few points regarding the amenities and services provided. As an ibis budget hotel, we aim to offer essential services at an affordable price. We do not provide hair dryers, coffee, tea, or water in the rooms, but we do have a hair dryer available upon request at the reception with a deposit of 20. Our Wundermart area on the ground floor offers a variety of snacks, coffee, tea, and other items for purchase with card payment.We apologize if our breakfast selection did not meet your expectations. Our continental and buffet breakfast options are designed to provide a variety of choices for our guests. We appreciate your feedback and will take it into consideration for future improvements. Once again, we apologize for any inconvenience you may have experienced during your stay.We hope that you will stay with us again in the future. Best wishes,

10/10 Excellent

Deddy Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and service
Stayed 2 nights in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 19 Oct 2023
Dear Alexander,Thank you for your positive review, we appreciate it.We are delighted to hear that you appreciated our great location.We look forward to welcoming you back in the future.Kind regards,Team Ibis Budget Amsterdam City South

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service
It's a budget hotel so just basic facilities but clean and comfy. Staff were super friendly and helpful. Breakfast and coffee machine far too pricey though! It's outside the city but tram 2 minute walk and gets you into city or other areas quickly.
Stayed 2 nights in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 20 Oct 2023
Dear Jane,Thank you for taking the time to share your review.We are delighted to hear that you found our hotel clean and comfortable, and that our staff made a positive impression with their friendliness and helpfulness. It's great to know that our location, just a short walk from the tram, made it easy for you to explore the city and its attractions.We appreciate your feedback regarding the breakfast and coffee machine pricing. While we strive to provide a variety of options at a competitive price, we understand that it may not suit everyone's preferences. We will take your comments into consideration as we continue to improve our services.We hope to welcome you again. Best wishes,Team Ibis Budget Amsterdam City South

10/10 Excellent

Ben Tarik

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 20 Oct 2023
Dear Ben Tarik,Thank you for your positive review, we appreciate it.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to welcome you back.Best wishes,Team Ibis Budget Amsterdam City South

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 20 Oct 2023
Dear Olivia,Thank you for sharing your review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to see you again. Kind regards,Team Ibis Budget Amsterdam City South

10/10 Excellent

Maulana Adrio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel!
Stayed 3 nights in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 20 Oct 2023
Dear Adrio,Thank you for your kind feedback.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to welcome you back in the future.Best wishes,Team Ibis Budget Amsterdam City South

6/10 Okay

Philip

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 20 Oct 2023
Dear Philip,We appreciate that you took the time to let us know your opinion of your experience with us.We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.We hope to welcome you back for another visit. All the best,Team Ibis Budget Amsterdam City South

6/10 Okay

Philip

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel for a long weekend
Nice hotel, in a good area with plenty of parking, friendly staff and the double room was a ok size if you only have small bags. Room set up wasn’t the best as the shelves above the bed were not big enough for some items, bed was comfy and the bathroom was nice and clean, walls had marks on them and the room looked like it could do with a update but it was ok for our long weekend. Transport right outside hotel and it took 25-30 mins to get to centre. Trams also run late into the night/early morning and with the travel app it made it easy to get around.
Shelves
Tv/shelves/ coat hangers
Marks on wall
Table and chair
Stayed 3 nights in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 20 Oct 2023
Dear Philip,We thank you for sharing this feedback with us.We are delighted to hear that you found our team friendly and appreciated the convenient location with easy access to public transportation. It's great to know that our comfortable beds and clean bathrooms contributed to a pleasant stay during your long weekend.However, we acknowledge your concerns regarding the room setup and marks on the walls. We continuously strive to maintain and improve our facilities, and your feedback is valuable in helping us achieve this. We apologize for any inconvenience this may have caused during your stay.We hope that you will return in the future. Best regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was not cleaned in the 1st day! Also my card key could open another room when I mistakenly opened the door of another floor.
Stayed 2 nights in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 20 Oct 2023
Dear Guest,Thank you for sharing a review.We are glad to hear that you found our room comfort to be satisfactory. However, we are concerned about the issues you faced during your stay. We apologize for the room not being cleaned on the first day and any inconvenience this may have caused. Our housekeeping team works diligently to maintain cleanliness, and we will address this matter to ensure it does not happen again. Regarding the key card issue, we appreciate you bringing it to our attention and will investigate to ensure the security of our guests is not compromised.We hope to see you again in the future. Kind regards,

6/10 Okay

Ayumi

Stayed 6 nights in Oct 2023

6/10 Okay

H Kinxoc Salvador

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This is a BUDGET hotel. Is clean and convenient for a night or two. Staff should be better trained to serve customers when things go a bit outside from the script. Besides a little incident with a parcel, is a good choice if you are willing to give Up almost every amenity.
Stayed 2 nights in Oct 2023
Response from Team Ibis Budget Amsterdam City South on 7 Oct 2023
Dear Salvador,Thank you for taking the time to review your recent stay.We are glad to hear that you found our hotel clean and convenient for your stay. Our aim is to provide a comfortable and budget-friendly option for our guests. We appreciate your kind words about our hotel and will continue to strive for excellence.We apologize for any inconvenience you may have experienced with our staff and the parcel situation. We value your feedback and will use it to improve our customer service and training. Our team is committed to providing a pleasant experience for all our guests, and we will work on addressing any concerns raised.We look forward to seeing you again in the future.Kind regards,

10/10 Excellent

Gideon

Stayed 3 nights in Sep 2023
Response from Team Ibis Budget Amsterdam City South on 2 Oct 2023
Dear Gideon,Thank you so much for your positive feedback following your stay.We are pleased that we were able to meet your expectations.We look forward to seeing you again in the future.Kind regards,Team Ibis Budget Amsterdam City South

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place… dirty cramped no amenities expensive parking horrid bed. We got out asap and went elsewhere. The price was way too much and even at that… it was more expensive than what we reserved for thinking it would be appropriate. Never agsin
Stayed 3 nights in Sep 2023
Response from Manager on 29 Sept 2023
Dear Brad,Thank you for sharing your review.We are truly sorry to hear that you were not satisfied with the cleanliness, room size, and amenities. Our hotel aims to provide a comfortable stay for our guests, and we offer various room sizes to accommodate different needs. We also strive to maintain a high standard of cleanliness and have implemented the ALLSAFE label to ensure that these standards are met. Regarding the parking fee, we do our best to offer competitive rates in the area, and the cost is mentioned on our website for transparency. We apologize for any inconvenience this may have caused you.We hope to have the opportunity to welcome you back for an improved stay.Kind regards,

8/10 Good

beatrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IBIS SOUTH CITY AMSTERDAM
The room was clean, just enough space to walk around, it’s just that, if you don’t tell them to actually clean your room when you’re not around, they won’t do it. It is my utmost concern that the room SHOULD be cleaned daily. We were there three days, and the only time they cleaned was when we were about to go home. More toiletries to be made available please, like shampoo, conditioner and soap. All in all, we were satisfied. Breakfast was the same food everyday but thats okay.
Stayed 3 nights in Sep 2023
Response from Team Ibis Budget Amsterdam City South on 29 Sept 2023
Dear Beatrice,We are grateful for the time you took to review your recent stay.We are glad to hear that you found our rooms clean and comfortable, and that you were satisfied with your stay overall. We appreciate your kind words about our breakfast, even though it was the same food every day. Our team strives to provide a pleasant experience for all our guests.We apologize for any confusion regarding the daily cleaning of your room. Our housekeeping team is committed to maintaining a high level of cleanliness, and we ensure that rooms are cleaned daily. In the future, please do not hesitate to communicate any specific requests to our front desk staff. Additionally, we understand your concern about the toiletries provided. While we currently offer basic toiletries such as toilet paper, towels, and shower gel, we will take your feedback into consideration for future improvements.We truly hope that you will return for yet another memorable experience. All the best,Team Ibis Budget Amsterdam City South

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, good distance for transport reasonable prices
Stayed 3 nights in Sep 2023
Response from Team Ibis Budget Amsterdam City South on 27 Sept 2023
Dear Helen,Thank you for sharing your review.We are delighted to hear that you found our hotel comfortable and appreciated its convenient location for transportation. It's great to know that our reasonable prices met your expectations as well. We strive to provide a pleasant stay for all our guests, and your positive feedback is truly appreciated.We would like to thank you once again for your kind words and for highlighting the cleanliness of our rooms, the hotel's condition, and the room amenities. Our team works hard to maintain high standards and ensure a comfortable stay for our guests.We look forward to welcoming you back.Best wishes,Team Ibis Budget Amsterdam City South

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Sep 2023
Response from Team Ibis Budget Amsterdam City Sout on 26 Sept 2023
Dear Julie,Thank you for taking the time to share your feedback.We are pleased that we were able to meet your expectations.We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.We all hope to be able to welcome you again. Best wishes,Team Ibis Budget Amsterdam City South

8/10 Good

Darren

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Team Ibis Budget Amsterdam City South on 26 Sept 2023
Dear Darren,It was a pleasure to receive this kind review of your time with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Furthermore, we are glad that the high standards we set ourselves met your expectations.We look forward to welcoming you back in the future.Best wishes,Team Ibis Budget Amsterdam City South

8/10 Good

Peter

Stayed 3 nights in Sep 2023
Response from Team Ibis Budget Amsterdam City South on 20 Oct 2023
Dear Peter,Please accept our sincere thanks for this kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back for another memorable experience.Best wishes,Team Ibis Budget Amsterdam City South

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place and convenient location. Easy to get around.
Stayed 1 night in Sep 2023
Response from Team Ibis Budget Amsterdam City South on 19 Sept 2023
Dear Eric,Thank you for this great review.We are delighted to hear that you appreciated our convenient location, making it easy for you to get around. Our proximity to the Kronenburg metro station indeed provides quick access to the city center, Zuidas Business District, and RAI Convention Centre. It's great to know that our room cleanliness, hotel condition, and service met your expectations, as we strive to provide a comfortable and enjoyable stay for all our guests.We look forward to welcoming you back again in the future. Best wishes,Team Ibis Budget Amsterdam City South

10/10 Excellent

Genesis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the tram
Stayed 2 nights in Sep 2023
Response from Team Ibis Budget Amsterdam City South on 11 Sept 2023
Dear Genesis,Thank you for your positive feedback.We are thrilled to hear that you appreciated the convenient walking distance to the tram. Our location indeed provides easy access to the city center and other attractions via public transportation. It's great to know that you were satisfied with the cleanliness, hotel condition, service, and room amenities during your stay. Our team works hard to maintain high standards and ensure a comfortable experience for our guests.We all look forward to welcoming you back in the future.Kind regards,Team Ibis Budget Amsterdam City South

4/10 Poor

Mathew

Travelled with family
Disliked: Amenities
Good on site shop with plenty of choice
Stayed 2 nights in Sep 2023
Response from Team Ibis Budget Amsterdam City South on 11 Sept 2023
Dear Mathew,Thank you for taking the time to share your experience with us.We are glad to hear that you appreciated our on-site Wundermart, which offers a wide range of drinks, snacks, meals, and amenities for our guests' convenience. However, we noticed your rating for room amenities was not as high as we would have hoped. Our hotel is designed to provide essential and comfortable accommodations at a budget-friendly price, which may result in a more limited range of in-room amenities compared to other hotels. We apologize if this aspect did not meet your expectations.We hope to have the opportunity to welcome you back in the future for a better experience. Kind regards,Team Ibis Budget Amsterdam City South

2/10 Terrible

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Team Ibis Budget Amsterdam City South on 9 Sept 2023
Dear Guest,Thank you for taking the time to review your stay.We are sorry that we didn't meet all of your expectations during your recent visit. Could you please contact us directly to let us know exactly what you found unsatisfactory? We always take our guests' feedback very seriously.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Team Ibis Budget Amsterdam City South

2/10 Terrible

Kuldeep

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
No good.
Stayed 1 night in Sep 2023

10/10 Excellent

Junaid

Stayed 1 night in Sep 2023
Response from Team Ibis Budget Amsterdam City South on 9 Sept 2023
Dear Junaid,Thank you for your kind feedback.We are pleased that we were able to meet your expectations.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Team Ibis Budget Amsterdam City South