Boating
Check availability

Reviews of Hotel Wilhelmina

3 out of 5
Hotel Wilhelmina
Koninginneweg 169, Amsterdam, North Holland

Reviews

6.8
Rating 10 - Excellent. 37 out of 275 reviews" "
Rating 8 - Good. 110 out of 275 reviews" "
Rating 6 - Okay. 71 out of 275 reviews" "
Rating 4 - Poor. 31 out of 275 reviews" "
Rating 2 - Terrible. 26 out of 275 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Lovely hotel. Decorated to a high standard, lots of character. It's in a quiet residential pretty street. Vondelpark is five minutes walk, so lovely. The streets are lined with trees. The rooms are plenty big enough, we had a table and chairs at the window to watch the world go by. Excellent soundproofing. They only provide paper cups with the tea and coffee facilities, which isn't eco friendly, need ceramic mugs, maybe biscuits and bottled water would be good. Bathroom is well stocked with toiletries. Breakfast is a little disappointing, not much for the price, not many options and you are only served espresso. Hotel is close to restaurants, supermarket, wine shop, chocolate shop and tram stop, very convenient. Vondelpark has a few cafe's to choose from, as well. We would stay again.
Stayed 3 nights in Oct 2023

8/10 Good

Janet

Disliked: Amenities
Comfy bed sheets and pillow Great location
Stayed 2 nights in Jul 2023

10/10 Excellent

Matt, McLean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a quiet area of Amsterdam, close to convenient transport links such as the tram which departs frequently to the central area. Friendly staff.
Stayed 2 nights in Jul 2022
Response from Mrs. Mehra on 10 Aug 2022
We are very happy to know that you had a good time in the hotel and in Amsterdam. we appreciate your feedback and we hope to see you again. Regards

10/10 Excellent

Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the Hotel is currently experiencing road work. But no loud construction noise is noticeable. When completed, will be a lovely boulevard.
Stayed 4 nights in Jun 2022
Response from Mrs. Mehra on 24 Jun 2022
Thanks for your review. We really value your satisfaction. Warm Regards Mrs. Mehra

6/10 Okay

Mariana

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bed smaller than an usual double bed. None to zero space in the room. Tiny bathroom. Shower space is between toilet and vanity separate by plastic curtain. Staff super friendly and helpful!
Stayed 2 nights in Mar 2022

10/10 Excellent

Alina

Stayed 2 nights in Mar 2022
Response from Lenart on 15 Mar 2022
Dear Alina! Thank you very much for your nice review! we hope that to see you soon and wish you all the best! Hotel Aadam Wilhelmina

8/10 Good

Andrius

Stayed 1 night in Feb 2022
Response from Mrs. Mehra on 21 Feb 2022
Thanks so much for your review. We are very happy to know that you enjoyed your stay in the hotel.

8/10 Good

Mouez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, only a very brief stay, but the room was very nice indeed and the staff were very friendly
Stayed 1 night in Sep 2020
Response from Mrs. Mehra on 16 Sept 2020
Dear Sir Thank you so much for staying in Aadam Hotel Wilhelmina.We appreciate your feedback. Please stay safe and healthy.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is in a great neighborhood. The staff is very friendly and the room was clean. However, it is still under renovation which makes it very unpleasant. The work starts at 8 am, making sleeping any later impossible. There was NO hot water in the shower which is totally unacceptable. Avoid this hotel. Maybe when the renovations are complete it will be ok, but there are zero amenities. We were also charged a 33 euro city tax for 2 of us for 3 days. Expedia needs to make this clear. On the hotel site it says there is a 3 euro per person city tax per day. There is a very narrow and steep flight of steps that are prohibitive for anyone who is not fully able bodied. We would never stay here again. Total disappointment!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, narrow space
Room was small and in an adjacent building with very narrow stairs. But the room was very modern and clean.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Mrs. Mehra on 8 Oct 2019
Thank you for staying in Aadam Hotel wilhelmina

6/10 Okay

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019
Response from Mrs. Mehra on 15 Jul 2019
Dear Sir/ Madam without any feedback it is not possible to look into your unsatisfactory stay. The points just alone does not help us.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2019
Response from Mrs. Mehra on 15 Jul 2019
Thanks for your satisfactory feed back.

8/10 Good

Rebecca

Liked: Staff & service
Nice little hotel
Very small double bed, badly designed bathroom, had to sit sideways on the toilet and swing legs around, knees jammed against the wall! Not the cleanest room but bedding and towels were clean. Breakfast adequate, nice bread, stairs very steep, we were on the top floor!
Stayed 3 nights in Jun 2019
Response from Mrs. Mehra on 15 Jul 2019
Thank you for feed back.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts and owners take great care of the hotel.
Stayed 3 nights in Jun 2019
Response from Mrs. Mehra on 12 Jun 2019
Thank you so much for your feedback. we really appreciate. We hope to see you again.

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but good base for exploring
Hotel was very basic but was exactly what we needed as a base for our trip. We had a twin room which had super comfy beds and was a good size. It doesn't look like much from the outside but the area is lovely (about 50 min walk from the centre). The stairs are a bit crazy but you get used to them and seems quite common in Amsterdam! Only thing missing for us was a full length mirror :)
Stayed 2 nights in May 2019
Response from Mrs. Mehra on 12 Jun 2019
Dear Sir/madam thank you for your feed back and we really appreciate it. We look forward to staying with us again.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Reasonably priced, Needs some re-decoration, a little far from main part of Amsterdam but close to tram.
Stayed 3 nights in Apr 2019
Response from Mrs. Mehra on 23 May 2019
We appreciate your feed abck. We are in the process of redecorating.

10/10 Excellent

Marazho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Mrs,. Mehra on 23 May 2019
Thank you so much for your review score.

8/10 Good

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Mrs. Mehra on 15 Mar 2019
We thank you for staying with us. Your positive feed back is really appreciated.

10/10 Excellent

Wataru

Liked: Cleanliness, staff & service, property conditions & facilities
Really narrow steps,maybe be a cultural thing. They were more narrow than very old traditional homes in Japan. Nearly slid down the stairs.
Stayed 1 night in Feb 2019
Response from Mrs. Mehra on 20 Feb 2019
Thanks for your feed back and for the review.

2/10 Terrible

Ricardo

Liked: Staff & service
Different price to what I had been quoted -
Discrepancy with the price. Reception closes at night, there is an additional charge late. Additional taxes not in the quote.
Stayed 1 night in Dec 2018
Response from Mrs. Mehra on 29 Jan 2019
Dear Sir We are quite surprised by your feedback. There is no discrepancy in the price. Our rooms rates are without tourist tax and it is mentioned on the website. We close the reception at 23.30 pm. Any check in after that has to pay late arrival fee. It is clearly mentioned.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed is not good, the matress was terrible, too soft. Climbing 50 stairs to the room was very hard.
Stayed 4 nights in Dec 2018
Response from Mrs. Mehra on 29 Jan 2019
Dear Sir/Madam We are very sorry to hear about your problem. Thanks for your feed back. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Ludmila, Cascais Potugal

Liked: Staff & service, property conditions & facilities
very good lcation helpful staff could be more thorough with the cleaning: there were old empty plastic bottles and some rubish under the bed
Stayed 5 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
I have emailed the hotel directly with a complaint following expensive drinks going missing and being thrown out by the cleaners when full. IE a 1litre bottle of grey goose which cost 50euro.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good neighborhood
Good neighborhood and close to tram. Fairly priced. Room is a but small but expected with what you pay for.
Stayed 2 nights in Jun 2018
Response from Mrs. Mehra ( Director ) on 19 Jun 2018
Thank you for your feed back. We are glad to know that you have enjoyed your stay in Hotel Wilhelmina.

10/10 Excellent

Mrs Linda

Good location but very very steep stairs
Good location out of centre and on main tramline 2, approx 10-15 mins to centre. Room very basic but clean but 2 flights of stupidly narrow steep stairs ruined it as we went with 2 friends and it wasn't very practical to socialise in each other's rooms. Supermarket 'jumbo' 5 mins walk. Vondel park 5 mins walk (mini Central Park). Building work going on which we weren't told about and loud music at 0730hrs on first morning and stairwell covered our clothes in dust every time we went downstairs. Staff very polite. £100 a night which was a lot but cheaper than being central.
Stayed 3 nights in May 2018
Response from Mrs. Mehra ( Director ) on 19 Jun 2018
We are extremely sorry for any inconvenience caused to you during your stay but the building work is from the neighbors and not in our hands. Thanks for your feed back and we will certainly put forward to the neighbors.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to main attractions
Uber is aboug 5 to 7 euros to get to museum square and leiden square.
Stayed 1 night in Apr 2018
Response from Mrs. Mehra on 24 Apr 2018
Dera Sir/ Madam thank you so much for your feed back. It is sucha apleasure to have guests who feel happy being with us and we look forward to seeing you again some day.

8/10 Good

Jackie, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location near Vondelpark
Other reviews have mentioned the steep stairs - they weren't as steep as I'd anticipated. Location is away from the crowds in the central areas although if you have a room facing onto the street you may find traffic noise intrusive. Breakfast for 10euros is fine; staff are helpful. George Bistro on the corner by the tram stop is great and the bakery is good too.
Stayed 3 nights in Apr 2018
Response from Mrs. Mehra on 24 Apr 2018
Thank you so much for your feed back. We were very happy to have you as our guest. We wish you very best . Kind Regards

6/10 Okay

Jake

Liked: Room comfort
Disliked: Staff & service
Disappointing
Left over milk left in the fridge from a previous stay. Was charged extra on arrival without it being advertised before hand.
Response from Mrs. Mehra on 22 Mar 2018
Dear Sir May I please know what was charged extra without being advertised since it is very important to us. without the complete knowledge I am not able to give you any information on that. As far as milk is concerned I regret to inform you sir that there is no way I am going to throw milk every day. It not only costs money but it is not expired at all. i am sure in your house as well you use milk till it is finished and if you are throwing it away, it saddens me even to think about it because there are many hungry mouths who give anything anything for few drops of milk.

8/10 Good

Erin

Liked: Cleanliness, staff & service, room comfort
Good location and great staff.
Decent location right on the tram line- get the day travel cards from the airport and the service was great, not too loud but didn’t like the steep stairs to the room or the pillow.
Stayed 1 night in Feb 2018
Response from Mrs. Mehra on 24 Mar 2018
Dear Sir/ madam Thanks for your feed back. Unfortunately we are unable to do anything about the stairs since it is a heritage building. We are not allowed to any changes inside or outside.

8/10 Good

Pramod Chapagain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice stay
Good stay, easy access to city central by tram.. stiff stairs, no lifts, found little difficulty in carrying luggage to level 3.
Stayed 2 nights in Jan 2018
Response from Mrs. J. Mehra on 14 Feb 2018
Dear Sir Thanks for your feed back. Unfortunately we are not able to install lift in the hotel because the building is a heritage building. We are happy that apart from stairs, you enjoyed your stay. Regards Mrs. Mehra

6/10 Okay

Vasil

Liked: Cleanliness, staff & service
A little under the average.
Very steep stairs without elevator, needs renovation, the room is too narrow, the rest is good. The Amsterdam city tax is monstrous: €5 per day. The city is dirty and overcrowded.
Stayed 1 night in Jan 2018
Response from Mrs. Mehra on 1 Feb 2018
We are very sorry to hear that you did not enjoy your stay in Amsterdam. It is a very unique city but may be not to your liking. We hope and wish you a very best in future holidays.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Amazing location and super helpful and friendly staff, spacious and very clean room. Powerful heating and hairdryer, very comfortable bed. Will definitely come back!
Stayed 2 nights in Dec 2017
Response from Mrs. Mehra on 1 Feb 2018
Thank you so much for your feed back. we are very happy to know that you enjoyed your stay.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017
Thanks

8/10 Good

S, Norwich

Liked: Cleanliness, room comfort
Decent for an affordable hotel
Stayed for a few nights, room had maid each morning... hotel is about 20 minute walk from Leidseplein which is quite nice when you walk through vondelpark nearby. Room comes with basic amineties expected and a tv with a few English channels, shower was decent once you find a temperature that isn’t scolding. Happy trip to the hotel and would recommend to anyone on a budget, really decent location for the price.
Stayed 3 nights in Nov 2017
Response from Mrs. Mehra on 2 Jan 2018
Dear Sir/ Madam Thanks for your kind words. I really appreciate. We look forward to welcoming you again in future. Much regards Mrs. Mehra

6/10 Okay

Jaime

Basic hotel, good for a short stay
Basic hotel, good for a short stay. We stayed one-night while we were in town for an event. The room is very very small, and the stairs are typical Dutch steep. The room was clean. We didn't have the breakfast. They quoted us Euro 7.50/per person. Located near many public transport options - both Amsterdam Zuid station and downtown Amsterdam.
Stayed 1 night in Nov 2017
Thanks for your feed back. we fully appreciate it.

10/10 Excellent

Charles, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to the tram
Affordable hotel near the city, and in a safe, fun district. The hallways had an odd odor, but the building is rather old.
Stayed 1 night in Oct 2017

2/10 Terrible

ahmed

Disliked: Staff & service, property conditions & facilities
Very Disappointed .. far from the center
First of all the stairs are soo small you can't take big bags upstairs , the bathroom smells so bad , i came late and i did not have enough cash to pay the city Tax i told them i will pay when i go out the next day to bring cash . when i came back they stopped me from entering the hotel with my card and locked the room , i was so upset from the rude way i received from so rude manager . i do not recommend this hotel to anyone also
Stayed 3 nights in Oct 2017

8/10 Good

Olivia, London

Liked: Staff & service, room comfort
Nice local feel to this hotel.
The room does what it says on the tin. Nice, modern and clean room with tea and coffee facilities. However the bathrooms could do with an update as they’re very dated and some could perceive it as “dirty” but it’s just old. Also, lots of stairs but I’m grateful for the exercise and it was only really a nucience when we had our cases. The staff were very friendly and couldn’t help enough! Thank you for the stay :)
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was good except the stairs too small,no.elevator
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Staff & service
Nice quiet location near Vondalpark and not far from museums

8/10 Good

Geoff, Salisbury

Liked: Staff & service
Friendly staff and useful tram link to the center
Simple breakfast, friendly staff, local shops/restaurants and a 20 minute tram journey to town. The facilities were basic but did the job well.
Response from Mrs. Mehra on 14 Apr 2017
Dear Sir Thanks for your wonderful review. We really appreciate it. Every feedback helps to improve the quality of service.

8/10 Good

Dan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel, Great Staff
The hotel itself was situated quite close to the main centre of Amsterdam. All you have to do is jump on a number 2 tram and you're on your way. The room was fine and did what it was supposed to do. It was spacious, tidy and quiet - all you want after a day out exploring. Our only gripe was the staircase. I'm not sure whether all stairs are like it in Amsterdam as 95% of properties out there are townhouses. The stairs were quite steep and the thin, definitely not something to climb if you're bearings aren't fully functional. Nonetheless, the staff was fantastic and we had a great experience. Would recommend this hotel to friends anytime.
Response from Mrs. Mehra on 14 Apr 2017
Dear Sir / Madam Thanks for your feedback. We appreciate it fully. Yes the stairs are very normal like ours in Amsterdam because they are the cultural heritage. Due to the building being a heritage building we cannot put the elevator. It was a pleasure to have you as our guest.. Regards Mrs. Mehra

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Vetycool for this price. Very nice staff also

6/10 Okay

Mandy, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Conveniently situated for Tram and Museums
Hotel was clean. Very small bedrooms and the double bed, which was very comfortable took up the entire room. Bathroom was tiny with a pull to shower curtain for the shower in front of the toilet so one showered the whole toilet area floor was wet. The handbasin shelf had been stuck back having fallen off and sloped so nothing could be put on it. For budget hotel it was alright but not if you have any difficulty walking up three flights of steep stairs as there is no lift.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Location and value for money
Great location and walking distance to the tram station which is a bonus, but you can walk from the hotel into the main areas of Amsterdam within 10 - 15 minutes ( if you're a fast walker like me ). Room was clean and spacious. Only issue was the steep stairs which was a challenge getting our luggages up and down

4/10 Poor

Robert, Glasgow

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The Expensive Box
We loved the surrounding area and the staff couldn't have been more helpful but I wasn't impressed with the room at all. We had to climb 3 very steep flights of stairs (standard in a traditional Amsterdam building) only to discover that I paid over £200 for 3 nights for a box. Literally enough room to squeeze past the bed and the toilet was terrible. I was slightly peeved when I saw the maid cleaning the room next to ours (double - same type as ours) but it was much bigger, stylish and more comfortable. You could have played a game of rounders in the toilet but I was lucky to be able to wipe my behind without hitting my funny bone off the sink.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, room comfort