Indoor pool

Reviews of Corendon Urban Amsterdam Schiphol Airport Hotel

4 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1018 reviews" "
Rating 8 - Good. 273 out of 1018 reviews" "
Rating 6 - Okay. 89 out of 1018 reviews" "
Rating 4 - Poor. 54 out of 1018 reviews" "
Rating 2 - Terrible. 56 out of 1018 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

4/10 Poor

Eric, Toronto

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Limited soap and towels in the room.
Stayed 1 night in Mar 2024

10/10 Excellent

Amrisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cathy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was comfortable. They have restaurants and a convenient store option. The pool was awesome. It was nice to have the stream room, sauna, and cold bath options. My only disappointment was that they put us in the ‘apartments’ and we had to walk outside with all our things in the very cold and windy weather.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tracy, Mays Landing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the kitchen in the apartment, dislike TV has no option to stream Netflix or Disney plus.
Stayed 1 night in Mar 2024

10/10 Excellent

Alecia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!! Super friendly and informative! Extremely convenient with airport shuttle and airport access metro to city. Quick trip and wish we had time to tour the 747. Will be back!
Response from Jofriede on 4 Mar 2024
Thank you, Alecia. And see you next time!

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty and not furnished with basic essentials like soap; stained carpets and dust
Stayed 4 nights in Feb 2024
Response from Jofriede on 4 Mar 2024
Dear Patricia,Thank you for your feedback. We are currently renovating, so I hope you will visit us again the next time you are in Amsterdam, to experience the enhancement.

10/10 Excellent

Hou-Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the airport with free shuttle. That's why we booked it. Only stayed there to sleep before the flight. Wish we had more time to enjoy the hotel.
Stayed 1 night in Feb 2024
Response from Jofriede on 4 Mar 2024
Thank you Hou-Yu, I read a good reason to come back. We look forward to welcoming you again when your travels bring you to Amsterdam.

10/10 Excellent

Rueanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Feb 2024

6/10 Okay

Angela

Travelled with family
Disliked: Amenities, property conditions & facilities
Disappointing and I’m sorry I’ve had to do a poor review. The rooms are not properly cleaned and maintained. Our party had two rooms…the one room was absolutely filthy (and this was supposed to have been a clean room after we were initially allocated to a dirtier room) and had to be deep cleaned while we were there… stained carpets, no toiletries, filthy bath and toilet and layers of dust on fixtures and fittings. . The other room was also dirty…floors were dusty and hadn’t been mopped in ages. No consistency in standards, toiletries provided, refreshments in rooms or cleaning etc. Bathrooms were not cleaned, and you could tell the tiles were dirty as there were hairs from previous guests. 😏 Daily housecleaning was substandard. Dingy towels☹️. The toilet seat in one room was reported missing but not replaced 😐. Food…concerning. The restaurant is quite busy and many dishes are luke warm and standing open instead of being piping hot. A few members of our party were quite ill after one particularly busy dinner seating. Drinks - both fruit juices and branded fizzy drinks were watered down and not what they purported to be. Frontline staff seemed pleasant but tentative. FIRE HAZARDS 🔥🔥🔥- concerning that there were no evacuation instructions or signposting in any of the rooms. Fire doors were always propped open! On a positive… the pool, sauna and steam rooms were good 👍. Perhaps the hotel could benefit from tighter quality controls and managerial systems…🤔
Stayed 2 nights in Feb 2024

10/10 Excellent

Nisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with my little one, she had a blast. I am a gastric bypass patient so they gave me discount for all you can eat. I really appreciate it. There wasn’t room ready in time to check in but they compensated me really well with their hospitality. I will definitely be back for another great weekend getaway!
Stayed 1 night in Feb 2024
Response from Jofriede on 20 Feb 2024
Dear Nisa,Thank you for your kind words. I am happy to read that you experienced exactly what we strive for every day: exceeding expectations and make sure our guests have a memorable stay. We look forward to welcoming you again.

4/10 Poor

HueiChun, San Jose

Stayed 1 night in Feb 2024

8/10 Good

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at the Corendon. We had an enforced layover at Schiphol and chose this hotel as it was close and had a shuttle bus. The hotel worked perfectly for us. Staff were fantastic and it’s fantastic having the pool and gym there. Only limiting thing is food at night. The cafe is great during the day but there’s only prepackaged sandwiches and salads there in the evening, or an all you can eat buffet. The food there was grand but as there’s no room service and nothing around you, you’re kind of getting pushed towards that option. I’d still highly recommend the hotel if you need to be close to schiphol!
Stayed 1 night in Feb 2024
Response from Jofriede on 13 Feb 2024
Dear Gareth,thank you so much for the feedback. Last Saturday we started up room service, so please, do not hesitate to come back to us.

8/10 Good

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good when have to go to Schiphol, and want to relax the day before and enjoy a good dinner buffet
Stayed 1 night in Feb 2024
Response from Jofriede on 20 Feb 2024
So nice to read your kind words, Roland.See you again when you go to Schiphol.

10/10 Excellent

Mike, Alesund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and management throughout the property (front desk, lower level bar, buffet breakfast area, etc) were all amazingly friendly, helpful, fun and courteous. I’ve honestly never witnessed staff this friendly.
Stayed 1 night in Jan 2024

8/10 Good

Ruben, Brisas del Golf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Jan 2024

8/10 Good

Santos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and they provide transportation to the airport which has a train connecting everywhere and is very clean and safe. The only reason for the 4 star and not 5 is because the shower changes temperatures from hot to cold by itself and burned my skin and then got really cold right after.
Stayed 2 nights in Jan 2024

6/10 Okay

Douglas, Elk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and the shuttle service but a mistake was made with our reservation that put us into a room that was not suited for 2 adults and a child.
Stayed 1 night in Jan 2024

10/10 Excellent

Elijah

Stayed 2 nights in Dec 2023

8/10 Good

Henmarigila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in general was very clean. What we didn't like is the fact that you have to pay for parking too. We did know this in advance, but didn't have much choice.
Stayed 1 night in Jan 2024

10/10 Excellent

Gina

Stayed 1 night in Dec 2023

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to cancel the reservation. Hotel wouldn’t cancel and didn’t refund what had been paid. Poor customer service experienced on our end. I would not recommend this hotel to anyone. If anything happens beyond your control ie. cancelled flights, Expedia and the Hotel will not work with you.
Stayed 3 nights in Dec 2023
Response from Jofriede on 4 Jan 2024
Dear Michelle,Thank you for your review. Unfortenately your experience has nothing to do with us or Expedia not willing to assist. But when you make a reservation for a hotel in combination with flights, always add a cancellation insurrance or book a hotelrate that has the condition that allows changes or cancellations. When you choose a fixed rate, it is cheaper, but you can not change or cancel. An other option is to book via a Travel agency, who is experienced in all situations and will advice you what to choose. I hope with this advice, the next trip will be more enjoyable.

10/10 Excellent

Karen Alona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Philip

NO MICROWAVE???
Wow- a hotel room with NO microwave??? The smallest refrig possible. I mean ...small. They want you to get there by shuttle have no way out and be forced to eat their food. SPA was a nightmare, reservations to swim in the pool? Many people of various nations and hygienic quality took away from the experience. They DO have a steam room, which was nice. But NO microware? Oh my...they are only 20 Euros...
Stayed 3 nights in Dec 2023

10/10 Excellent

Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from frontdesk!
Stayed 1 night in Dec 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Shannon

Stayed 1 night in Dec 2023

8/10 Good

Patricia Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2023
Response from Donna on 20 Oct 2023
Thank you, Patricia

10/10 Excellent

LAP YAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good area , easy to anywhere, food is good
Stayed 1 night in Aug 2023
Response from Jason on 23 Aug 2023
Dear Lap Yan,Thank you for your review. I am happy that you have enjoyed your stay. I hope to welcome you back next time you visit Amsterdam.With kind regards,Jason

10/10 Excellent

MARGARET, HILTON HEAD

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Louise on 14 Aug 2023
Thank you for your review!

8/10 Good

hank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best thing that this property has going forward is that it’s close to the airport and has its own shuttle. It is difficult, however, to know where the shuttle picks you up at the airport or even to know that they have a shuttle before you get to the property. the rooms are clean and Spartan with very small bath towels, and the place is surprisingly quiet, considering how many people are there. There is a Boeing 747 in the back because the guy who who is the hotels also see some airline.
Stayed 1 night in Jul 2023
Response from Louise on 5 Jul 2023
Dear Hank, Thank you for writing us a review. I am happy to read that you have enjoyed your stay. I hope we will have the pleasure to welcome you again. With kind regards,LouiseGuest Relations

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Louise on 8 Jun 2023
Thank you for your review.

10/10 Excellent

Marie-Danielle, Ottawa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and comfortable hotel near Schipol airport.
Stayed 1 night in May 2023
Response from Louise on 26 May 2023
Thank you for your review. I am happy to read that you enjoyed your stay. I hope we will have the pleasure of welcoming you again.With kind regards, Louise Guest Relations

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We picked this property becasue it was close to the airport and had a shuttle. Everything was fine but the atmosphere seemed a little impersonal.
Stayed 1 night in May 2023
Response from Louise on 26 May 2023
Dear Amy, Thank you for sharing your experience with us. I am sorry to read that you were not completely satisfied during your stay. We highly appreciate the feedback of our guests. Therefore I have passed your feedback on to our management team for further review and improvement of service. Nevertheless I hope we will have the pleasure of welcoming you again. With kind regards,LouiseGuest Relations

10/10 Excellent

Dawn

Stayed 1 night in May 2023
Response from Louise on 5 Jun 2023
Thank you for your review!

8/10 Good

Chik

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Jason on 12 May 2023
Beste Chik,Hartelijk bedankt voor uw review. Wij zijn blij om te zien dat jullie een fijn verblijf hebben gehad. Wij hopen het genoegen te hebben om jullie nog een keer te mogen verwelkomen.Met vriendelijke groet,Jason

10/10 Excellent

Georgina

Stayed 1 night in May 2023
Response from Louise on 26 May 2023
Thank you for your review!

6/10 Okay

kirk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were shifted to the PLAZA, so review is not the Urban. Generally good, with comfortable bed, good shower, but there were 3 problems. The first is arrival at the airport. The Corendon shuttle does NOT pick-up at the hotel shuttle area. The pick-up is several lanes over, and unmarked. Needed to ask three different airport staff before we could find it, but weren't sure if we were in the right place as the bus wasn't coming. Finally noticed a small paper on a pillar giving the schdule. Problem 2, the nice room reeked of fake scent, either from the cleaning products of some spray "air freshener". Very strong. The windows don't open, so couldn't really clear the scent for our 24hr stay. I had a headache which wouldn't clear. Problem 3, the fridge was on but didn't cool.. Actually slightly heated our milk, juice, and water ! Not a big deal, but annoying.
Stayed 1 night in Apr 2023
Response from Jofriede from Guest Relations on 17 Apr 2023
Dear Kirk,Thank you for your review. I am sorry to read that you had difficulties finding the airport shuttle. We share our spot with others, so we can not mark it. But our bus is luckily very recognizable and the shuttle schedule and directions is also stated on our website. The window can not be opened and therefor we have a special airconditioning system that constantly blows (filtered) air from outside into the rooms and measures the air quality. For removing the scent, you only have to open up the system full volume and it will refresh the air completely. I am sorry if this wasn't clear for you. I will have the fridge checked by maintenance. Thank you for bringing this to our attention. Despite this we do hope to have the pleasure of welcoming you again the next time you visit Amsterdam.

10/10 Excellent

Marie

Stayed 1 night in Apr 2023
Response from Jason on 5 Apr 2023
Dear Marie,Thank you for rating us! We hope to welcome you next time you visit Amsterdam.With kind regards,Jason

8/10 Good

Noah

Stayed 1 night in Mar 2023
Response from Jason on 24 Apr 2023
Dear Noah,Thank you for rating us! Hope to see you soon!With kind regards,Jason

10/10 Excellent

Tami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the spacious rooms and the buffet was great.
Stayed 1 night in Mar 2023
Response from Jason on 2 Apr 2023
Dear guest,Thank you for rating us! We hope to have the opportunity to welcome you back next time you visit Amsterdam.With kind regards,Jason

10/10 Excellent

Kathleen

Stayed 1 night in Mar 2023
Response from Jason on 2 Apr 2023
Dear guest,Thank you for rating us! We hope to have the opportunity to welcome you back next time you visit Amsterdam.With kind regards,Jason

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff; small but good gym
Stayed 1 night in Mar 2023
Response from Jason on 30 Mar 2023
Dear Brian,Thank you for your review. I am happy to read that the staff were nice and you have enjoyed the gym. I hope to welcome you back next time you visit Amsterdam.With kind regards,Jason

10/10 Excellent

Gabriele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, restaurant dinner buffet excellent! Shuttle service excellent
Stayed 4 nights in Mar 2023
Response from Jason on 30 Mar 2023
Dear Gabriele,Thank you very much for writing us a review. I am happy to read that you have enjoyed your stay with us and i hope to have the opportunity to welcome you back next time you visit Amsterdam.With kind regards,Jason

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Beaudine on 27 Mar 2023
Thank you Kathleen for the 10 out of 10 rating!

10/10 Excellent

Alexandra

Stayed 1 night in Mar 2023
Response from Jason on 14 Apr 2023
Dear Alexandra,Thank you for rating us! I hope to have the opportunity to welcome you back next time you visit Amsterdam.With kind regards,Jason

10/10 Excellent

KRYSTAL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Friendly staff and the shuttle to the airport/ train station was amazing
Stayed 2 nights in Mar 2023
Response from Beaudine on 25 Mar 2023
Dear Krystal,Thank you for your review. I am more than happy to read that you have enjoyed your stay with us. I do hope we will have the pleasure to welcome you again in our hotel at any time.With kind regards, Beaudine

10/10 Excellent

Roman

Stayed 1 night in Mar 2023
Response from Jason on 13 Apr 2023
Dear guest,Thank you for rating us! I hope to have the opportunity to welcome you back next time you visit Amsterdam.With kind regards,Jason

8/10 Good

Mercy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and good comfort
Stayed 1 night in Mar 2023
Response from Beaudine on 22 Mar 2023
Dear Mercy,Thank you for your review. I am delighted to read that you have enjoyed your stay with us. I do hope we will have the pleasure to welcome you again in our hotel at any time.With kind regards, Beaudine

2/10 Terrible

momen

Disliked: Cleanliness, staff & service, property conditions & facilities
Unhelpful
Stayed 1 night in Mar 2023
Response from Donna on 22 Mar 2023
Same as your feedback