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Reviews of Ozo Hotels Armada Amsterdam

2.5 out of 5
Ozo Hotels Armada Amsterdam
Keizersgracht 713-715, Amsterdam

Reviews

7.2

Good

Rating 10 - Excellent. 174 out of 778 reviews" "
Rating 8 - Good. 281 out of 778 reviews" "
Rating 6 - Okay. 178 out of 778 reviews" "
Rating 4 - Poor. 76 out of 778 reviews" "
Rating 2 - Terrible. 69 out of 778 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Seliatu Oluwafunmilayo, London

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Emily

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Georgia

Travelled with partner
Liked: Staff & service
Small room, but very convenient! Close to the coffee shops and local amenities
Stayed 2 nights in Feb 2024

2/10 Terrible

Simon Leigh

Disliked: Cleanliness, staff & service, property conditions & facilities
Was placed in the basement room in The hotel which had mouse in there then got move to the 1st floor room the walls had foot prints all over it it good dusting the windows was left open had to close it tv didn’t not have work though out my stay and then the power went out in my room for 10-15 mins would not stay here agin
Stayed 3 nights in Jan 2024

6/10 Okay

RICKY

Stayed 1 night in Dec 2023

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a wonderful for a mini city break. It is perfect for those who just need a hotel to sleep. They are nearby the city centre which is Dam square. We found a shortcut that gets you there in 9-10 mins. Whenever you get lost, somehow the hotel is always nearby in our case. The staff were lovely, the bed was comfortable. The location was fab and there was a lovely bakery and a coffee bar next to the hotel. To grab quick breakfast and then start your day. There is a lift. Rooms are small but this is what we knew before we booked and didn’t mind as it is a 3 star. But for a 3 star, it is actually worth it and really comfortable. It wasn’t as loud as I expected. Only outside as we were on the residential side. But it was really good hotel! Everywhere is nearby and there is a tram literally outside the hotel. So if you weren’t able to walk or had kids you can easily hop on and hop off. Just beware of those bicycles. The hotel faces the canal, such a lovely view.
Stayed 3 nights in Dec 2023

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel we stayed in the basement and it was comfortable and clean would recommend
Stayed 3 nights in Dec 2023

8/10 Good

Davina

Stayed 3 nights in Dec 2023

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Absolutely beautiful. Great staff and wonderful location.
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Stayed 3 nights in Oct 2023

4/10 Poor

Tessa Margaret

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tiny, practically like living in a box. One window facing a wall. You had to shave, get dressed in the actual bedroom. Walls had damp as shower room was so tiny and practically in the room. We also had a mosquito infestation. Would not recommend and certainly won't be back.
Stayed 3 nights in Oct 2023

6/10 Okay

Vivienne, Billingshurst

Liked: Cleanliness, staff & service, amenities
The hotel is in a great location just along from Rembrandt square. Lovely staff .
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not very keen on this one
The tap in the sink was loose. The sheets had little hairs everywhere. There was a broken window which was just covered up with another layer or glass. Don't expect much of the room either. Location is great though!
Stayed 2 nights in Oct 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice
Stayed 2 nights in Oct 2023

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. Great location and a reasonable price. The staff was friendly and helpful. I only took one star off because my room was on the ground floor next to a cafe and it could get noisy. But another room wouldn’t have that issue. The tram was right outside making it easy to get around- though most places were easily walkable. Hope to visit again soon!
Stayed 8 nights in Sep 2023

8/10 Good

Lee

Travelled with group
Liked: Cleanliness, room comfort
Not sure I'd stay here again
Nice hotel in a good location. Rooms required a little attention.... (TV didnt work, Safe in room required a battery and a broken window in the room) 11 am check out, later check out for a fee only.
Stayed 1 night in Sep 2023

2/10 Terrible

James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My room had so much water damage from the leaky shower that the door was chipping paint and moldy, the baseboards were all torn up and all my luggage got soaked while I showered
Stayed 1 night in Sep 2023

2/10 Terrible

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We arrived and the air con was not working at all , we had no choice but to stay , it was litterly like sleeping in a hot tub laid in bed I was I’ll after the stay and had to go to hospital, The sink had broken and had flooded all our room , absolutely awful , broke our electronics . Will definitely not be staying here again ever! The staff didn’t want to help . The lift never worked so had us walking up massive amounts of stairs to the room . The card kept failing too . Also we had stuff taken from our room , we bought presents from the icebar in amsterdam and they won’t missing never found them . Please dont stay here save yourself the disappointment.
Stayed 1 night in Sep 2023

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great Location, well priced and clean with all amenities needed
Stayed 2 nights in Sep 2023

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first got here, it was a bit of a letdown for me for what I was used to in hotel quality but, after talking to my friend (a 5 time veteran of Amsterdam tourism) and after seeing her Airbnb, I realized that one must have different standards for Amsterdam. The room is very small, there is no countertop, the bathroom is tiny, and the shower is open (without a door). I came to realize that, by Amsterdam standards, this hotel is an excellent stay for the price point. One will simply not usually find a hotel in Amsterdam with a room that is typical in size and amenities without paying luxury prices. With that being said, the room was clean, the service was very friendly, and the location simply could not be beaten as centralized in old Amsterdam (and a few meters from the tram stop). I was most impressed with the following. When I arrived with no time to spare, it demanded that I left the room in a state where I had sprawled out three suitcases of stuff across the floor, on the bed, and all over the desk space. It remained that way past the housekeeping time. I was not aware that daily housekeeping came with my stay (I feel bad in hindsight). Well, the housekeeper actually organized all of my stuff and I came home to a cleaned and organized room, which I am sure would have taken some time to do. I was blown away with this kindness. Also, be aware that daily cleaning can be loud outside the room door. Maybe bring earplugs if you plan to sleep after 11 a.m.
Stayed 2 nights in Aug 2023

8/10 Good

Rex, Columbus

Travelled with partner
Liked: Cleanliness, staff & service
Great location.
Stayed 2 nights in Aug 2023

8/10 Good

Ryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so so so close to being a 5/5, having the usual things like a kettle, mini fridge and such in your own room would complete the experience. If the vending machine took contactless, this would also be a much welcomed bonus! Definitely will be back here, location is amazing, especially for the price! Staff is super friendly and very helpful.
Stayed 2 nights in Aug 2023

6/10 Okay

Karwan

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Aug 2023

8/10 Good

Susan Ann, Cockermouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal base to explore the city. Short walking distance to most attractions.
Stayed 3 nights in Aug 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Ryan

Travelled with partner
Liked: Staff & service, amenities
Close to the center
Stayed 4 nights in Jul 2023

10/10 Excellent

malgorzata

Stayed 1 night in Jul 2023

8/10 Good

Lee John

Liked: Staff & service
The woman on reception was super lovely and made us feel welcomed. The area is fantastic for short visits to Central Amsterdam. We would atay here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Crystal

Stayed 2 nights in Jul 2023

6/10 Okay

stuart

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Showers had no door or water barrier so whenever you used it water got all over the bathroom floor and spilled out into the room. This happened in 2 different rooms. Used all towels to absorb water on floor. TV in room didn’t work either.
Stayed 4 nights in Jul 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
There was no problem with my stay everything was excellent and will be booking to stay again
Stayed 3 nights in Jul 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The space was extremely tiny. It was fairly well organized but the positioning of the door to the bathroom was a bit awkward
Stayed 3 nights in Jul 2023

10/10 Excellent

Mrs Brenda

Stayed 4 nights in Jun 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was enough for a night or 2 very small but its typical of the area. The manager was amazing and was really helpful and we got out and about on a tour and stuff to see and do from his great recommendations. However if you want to get an early nights sleep its not the place for you as the cafe/restaurant is outdoors and open till around 12 midnight. Great location for the tram and restaurants.
Stayed 3 nights in Jun 2023

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service
Your on Keizersgracht which is awesome. 3min by foot to Rembrandt plein and public transportation right out in front of hotel.
Stayed 3 nights in Jun 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and walkable to everything Get a canal view room It’s worth it Free tea and coffee is great
Stayed 3 nights in Jun 2023

6/10 Okay

PETER

Liked: Cleanliness, staff & service
The location was good: very close to Tram 4, tourist sites, bars and restaurants within easy walking distance. The staff were pleasant, cheerful and helpful. Room was rather small,- cramped even, TV channels very limited.
Stayed 3 nights in Jun 2023

2/10 Terrible

James

Stayed 1 night in Jun 2023

2/10 Terrible

Russell

Stayed 3 nights in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Not so nice
This place desperately needs an update -- looks like it may have been nice a long time ago. The location is great, which is a big reason I chose it, but I don't think I'd go back.
Stayed 2 nights in Jun 2023

2/10 Terrible

Liam

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor. Air conditioning was non-functioning, safe didn’t work, TV had no remote, shower is dirty and without proper drainage. Do not recommend.
Stayed 3 nights in Jun 2023

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Great for a budget style hotel. Room was sparse but clean, staff were friendly, area was good. At some point the hotel could do with renovating but then it was cost more. As it is it worked our well for us on a budget. No complaints.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jacqueline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Nice cafes and shops nearby.
Stayed 4 nights in Jun 2023

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab base to explore from
Great location, clean and well appointed room. Would stay here again. Cafe next door fantastic for breakfast!
Stayed 3 nights in Jun 2023

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
When we arrived (late at night) we found that the bedside lights weren't working, and the safe deposit box was closed. Although we mentioned this to the staff first thing the next day, nothing was done. We were told that the owner/manager looked after a number of hotels, which seemed a poor excuse. Surely the hotel could keep some spare light bulbs on the premises? Also, although the illustrative photographs for our room selection show a kettle and mugs in the room, there weren't any. Finally, when we arrived we found that the toilet hadn't been properly cleaned. After that cleaning was fine.
Stayed 3 nights in May 2023

6/10 Okay

Christina

Liked: Cleanliness, staff & service
Our room was 005 and our windows was level to the street so it was very noisy. Also felt a bit unsafe at first due to the window. Bed was comfy but bathroom was very small and no room for storage or space to get ready. Shower flooded almost the whole bathroom. It’s a good location but definitely needs some work.
Stayed 3 nights in May 2023

10/10 Excellent

Keith

Stayed 2 nights in May 2023

10/10 Excellent

Francis

Stayed 2 nights in May 2023