Balcony

Reviews of Hotel Residenza Sole - Guest House

3 out of 5
Hotel Residenza Sole - Guest House
Piazza Municipio - Salita Sopramuro N 4, Amalfi, SA

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 91 reviews" "
Rating 8 - Good. 38 out of 91 reviews" "
Rating 6 - Okay. 14 out of 91 reviews" "
Rating 4 - Poor. 6 out of 91 reviews" "
Rating 2 - Terrible. 6 out of 91 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Evelyn

Liked: Cleanliness, staff & service
Disliked: Room comfort
Rate was reasonable, but one gets what one pays for. The pluses : hotel receptionist is welcoming, friendly, speaks English. and breakfast offering is excellent with choices of cakes, pastries, cheese, and ham, yogurt, juices, freshly brewed coffee, water, and can have either in your room or in the terrace. Compare that at a pasticceria; a small croissant and coffee and small bottle of water would cost 10 Euros. The negatives: room was cold at night; hot water is on and off; plight of stone steps could be difficult if carrying a luggage.
Stayed 2 nights in Jan 2019

2/10 Terrible

Shin

Disliked: Property conditions & facilities, room comfort
DO NOT STAY !!!!
NO hot water, NO wifi No window Not tv working the room!!! Also water is leaking. Nobody on the call when emergency. I love italy but I am so disappointed . wasting your money. I strongly claim to return money!! I don't believe other good review!!! 絶対に宿泊しないほうがいいよ。 chao
Stayed 1 night in Apr 2018

4/10 Poor

David, San Diego

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No Greeting
The hotel sent us a greeting email asking when we would arrive. I responded by telling them 1:30p. We arrived at 1:30 at the hotel after climbing 48 stairs in the heat. No mention of this on Hotels.com. No one at the hotel. Front door is locked. There is a buzzer. Someone responds through a speaker in French although we are in Italy. We tell them we are here. They forward our call which goes dead. Six times in a row this happens. We call Hotels.com. They call the hotel no answer. Finally at 2:10 a girl arrives. We say where have you been. She responds we are closed from noon to 2:00. Then why did you not email us back after we said we would be here at 1:30? She said it is clear on the web site that we are closed. I said we booked on Hotels.com and there was no mention and why ask when we will arrive and not mention you are closed when you knew we were coming at 1:30. No answer. Can I have some water? That will be 3 euro she responded.
Response from annalisa on 10 Jul 2016
dear guest, thank you for your comment. it is very important and useful for us to improve our work. I am sorry you waited 5 minutes for check in . the hotel is not closed at that time. early check in is not guaranteed (and could have an extra cost that you did not pay).but I explained you the reason. another guest arrived by car and roads were very busy and he needed my help. when you called I answered and I came back in 5 minutes for your chek-in. about water you asked me if it was possible to buy some. I told you that in the room there was a minibar (that has a cost) but I offered you free water hoping to have you as our guest again best regards

10/10 Excellent

alexei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central location
very good b&b. breakfast is very good, service is excellent.

8/10 Good

Bruce, Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling on a motorcycle
We are traveling on a motorcycle and we were able to get close to the hotel to unload. The parking the hotel has. 15 euro a night was 1K away. Next time would park in the parking under the mountain south of the city. Same price for a Moto and shorter walk to the hotel.

10/10 Excellent

Tim, Reno, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT PLACE TO STAY!!!
AnnaLisa was wonderful and helped us in any way necessary!!! Loved the outdoor terrace. Spacious room. Excellent location!!! Please be aware that you have to climb several stairs to reach this property. No big deal after the first few times. Would highly recommend!!!

6/10 Okay

Verified traveller

Disliked: Room comfort
Okay Stay
The staff was nice and helpful. The hotel is located in town but the only thing that I didn't really like was all the steps up to the actual hotel entrance. The hotel itself is hidden behind some other buildings but it was a decent place to stay for the amount of money we paid since hotels are pretty spendy in this area.

2/10 Terrible

Brian, Toronto, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Word of caution
Can't recommend this spot. Part of a 2 week Italy trip, this was the worst hotel we booked by far. Amalfi is beautiful and offers better accommodation for the same money. We know because we booked a night elsewhere (Fontana) even though we had already paid here. Got a much nicer room for the same money, ocean view, great service, etc. Big word of caution, there are exactly 53 stairs to climb through a narrow outdoor staircase here. If you are carrying anything with you (like luggage) then you are in for a workout. When you manage to find the place at the top of the stairs, you will likely be locked out and need to buzz for reception. After a few minutes hopefully someone shows up unlockes the doors to the aromatic smell of some incense burning somewhere in the small lobby. Meager breakfast, no view, just generally not a place we would recommend. Did I mention 53 stairs? FYI, we stayed in great hotels in Rome, Tuscany, Venice, etc on this trip. This one was the only disappointment.
Response from annalisa on 21 Nov 2015
Dear Mr Brian, Thank you for your comment. it is very important and useful for us to improve our work. it is very strange you found so bad in fact you had all services you booked. All or rooms have all three star hotel comforts bathroom with two shower heads, hairdryer, free toileters, air conditioning, wi-fi, modern flat screen tv and fridge. Actually you booked a single room with an additional bed. I would have been happy to give you a superior room with a better view at the same price of the single room (that you booked) but unfortunately they were all booked. That was a high season week-end and Amalfi is very busy in these periods and I don’ t thing you staid in another hotel even through you have paid here because you staid here all the days you booked. There are some staris to reach the hotel (staris are everywhere in Amalfi) and I would be happy to reserve a luggage transportation service if you asked me answering to my email in which I asked you if you need it or other others service. For check in all you need to do is to ring the door phone. No incense never burned in nowhere. hoping to have you our guests again to give you our best room. Best regards Annalisa.

10/10 Excellent

Iain, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is very centrally located but also just far enough away from the busy section of town that it is relaxing. Though there was a concert in the square the night were where there which was very loud in our room and didn't stop until around 1am. Not a fault with hotel as the concert was clearly a special event but might be worth checking if any such concerts are going on if you are planning an early night. The room was spacious and clean with a great shower as well. The reception staff were always available either at the desk or via phone and really helpful organising to have our car collected for parking when we arrived and dropped off when we were ready to leave. We didn't get to try the breakfast as we were out too early for it but the staff were really nice a prepared some food the we could take with us which they left in our room for us.

6/10 Okay

antonio, weston florida

Liked: Cleanliness, room comfort
italia 2015
Hotel was good,not so many steps to get there. our room was comfortable and the ac was excellent. Breakfast was poor Probably would not stay here again

8/10 Good

Marie Josee, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & spacious rooms
Perfect location since it is a few minutes walk from the Main Street but in a quieter location. Room was spacious and very clean. We were so positively surprised that we booked a second night! Breakfast is quite good and complete. Would really recommend the place!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Firuze, İstanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an autentic and true experience of Amalfie
it was very pleasant and I did not had any problem. Location of the hotel also is good for the visitors who are coming from abroad.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
no service
The front desk is only open until noon, so when we arrived in the afternoon we could not check in, but were able to get a key. We never in fact checked in. When we returned in the evening to go to bed out heat has been set to a very high temp and we had no way to change it, there was no staff on duty, and there was not a phone we could use to call the emergency number. Our room was substandard. I see that others rated the service as exceptional - we did not experience that at all. A big disappointment.

8/10 Good

Zahirah, Malaysia

Liked: Staff & service
Good stay!
Overall the room was clean and neat but a bit small for the 3 of us but managable. The service by annalisa was execellent she is friendly and helpful. She packed for us breakfast as we needed to check out early. It was a good stay in amalfi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view.
Great view in the right part of town.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Quaint Hotel
A quaint hotel in an excellent location. Many steps to carry luggage up would put a few travellers off this accommodation. Great location, quiet but very close to all main area. Breakfast was ok, croissants dry, otherwise great value for money.

8/10 Good

Andrew, Boston MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Great location, wonderful and helpful hotel staff. We would definitely go back and absolutely recommend!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Daragh, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Couldn't fault the place. Located up short steps bang in centre of Amalfi. Very friendly staff. Would definitely book again

10/10 Excellent

rick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Great location just a few minutes from the harbour. Very polite and friendly service and a decent breakfast with a good selection. Very good hotel!

10/10 Excellent

ClubGeographic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anna, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
good location, clean spacious room, nice recepcionist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Amalfi
Staff was very welcoming, helpful and accommodating. Hotel was clean and well decorated. Charming little place. Room spacious.

10/10 Excellent

Richard, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely terrace
Very hospitable stay

10/10 Excellent

David, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Considering the price we paid for the room (compared to other hotels in Amalfi) Rezidencia Sole was fantastic.Great location, close to everything, staff was helpful and rooms were very nice... Would definitely stay again and recommend this hotel.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good secure hotel, with breakfast, good value compared to others in the area

10/10 Excellent

Graeme, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residenza Sole very well hosted.
I stayed here two nights and was delighted with my very large room. The breakfast was very simple but sufficent. Theresa was a wonderful host during my stay and was very attentive to all guests.

8/10 Good

Teodora

Travelled with group
Liked: Cleanliness
Stayed 7 nights in Jul 2020

8/10 Good

Cintia

Liked: Cleanliness, staff & service, room comfort
Otima localização
A localização é sensacional. Os quartos não são novos, porém tudo muito limpo. O atendimento muito cordial. Vale pela localização com certeza.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

2/10 Terrible

Raffaele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCANDALOSO
Esperienza negativa, prezzo esagerato e servizi zero. Dicono parcheggio che c'è ma non esiste anzi dovuto pagare 20 euro per solo la notte. Colazione pagata e ci è stata servita la sera prima, quindi cornetti uno schifo lasciati tutta la notte nel piattino in camera, spremuta di arance nei bicchieri tutta la notte cappuccino nemmeno l'ombra, plumcake senza sapere la scadenza... davvero vergognoso. La finestra aveva uno spazio perché nn combaciava bene quindi spifferi d'aria. Ma i controlli nn ci sono?

6/10 Okay

Jinmin

Liked: Cleanliness
해변가랑 가까워요 아마 버스정류장하고도 가까운듯 근데 캐리어 끌고 계단 올라가야 대긴 하지만 그렇게 높진 않습니다 그리고 골목길에 있어서 태양 무늬 작은 간판을 찾아야 대요 조식을 옥상에서 줬어요. 나쁘지 않았어요 방은 가장 작은방 한거 같은데 넓어서 좋았습니다 방도 깨끗하고 가격대비 만족합니다

8/10 Good

gunjong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
실제 4층에 위치 ( 계단 54개 올라가는게 힘듬 ) 숙박시설은 만족 맛있는 테라스 조식

8/10 Good

mingyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
무난한 호텔
숙소까지 올라가는 계단은 캐리어를 들고가기에 너무 힘들었어요.. 그리고 방이 너무 좁아요.ㅠㅠ

8/10 Good

Esmeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpo
Foi boa.Ounico ponto negativo foram as escadas pra subir com malas.

8/10 Good

Itamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sossegado
Foi tudo muito bom. As escadarias para chegar com as malas é que foi uma academia! Unica coisa é que entendemos que não tinha outra alternativa pois depois de instalados acabamis ganhando em termos de sossego!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高のひととき
のんびりできる部屋で清潔もありとても良かった。

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt boende!
Väldigt trevligt boende! Ligger några trappor upp från huvudtorget, och liite svårt att hitta. Men då det fanns gratis wifi i hela staden var det inget problem. Tjejen som arbetade där var hur trevlig som helst och gjorde verkligen allt hon kunde för att vår vistelse och frukost skulle vara bra. Vi hade en toppenvistelse! Tips. :)

6/10 Okay

monica

Disliked: Room comfort

4/10 Poor

Isabel

Disliked: Staff & service
Bien situado y nada más.
Llegamos y no había nadie el número de teléfono. De la reserva no existía tuvimos que ir preguntando si alguien conocía a los del b&b había un montón de escaleras nadie nos ayudó a subir con el niño no estaba montada la cuna y al preguntar la persona que estaba en recepción sólo nos decía que hacia media hora que había acabado su turno q ella no i a a hacer nada sin que se lo mandaran .Me tuve que enfadar mucho y hablar con el dueño para que montarán la cuna y poder dormir.
Response from annalisa on 4 Jul 2016
Señora, gracias por su crítica, pero hay algunas imprecisiones. en la puerta de entrada hay un interfono. Si la puerta está cerrada prensado y se abrirá. No se había hecho una petición de la cuna e incluso si usted tiene petición muy tarde (que citofonato hecho de que desencadena una llamada telefónica al personal) están viniendo ahora para hacer la cuna de la tarde. esperamos volver a tenerte como nuestros huéspedes. saludos cordiales

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
全体的に満足です。
すこし廊下の音が気になりましたが、立地よし、スタッフ親切で快適に過ごせました。 駐車場がやや遠かったのですが、仕方ないですね。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
O hotel é um pouco difícil para ser encontrado, mas como eu estava viajando sozinha e apenas com uma mochila foi tranquilo. Se eu tivesse com mais malas seria um pouco complicado subir as escadas que dá o acesso até ele. O aquecedor estava a 30° graus, porém não estava dando conta do frio que estava fazendo. Apesar dessas questões, foi agradável a estadia.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

8/10 Good

Fino, La Plata, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación, cerca de todo.
La pasamos muy bien. Es un lugar tranquilo, te podes manejar independientemente .

8/10 Good

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort