Hotel City Kräme am Römer

Central hotel connected to the convention centre in Altstadt Frankfurt with 24-hour front desk
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Hotel City Kräme am Römer

Photo gallery for Hotel City Kräme am Römer

Front of property - evening/night
Single Room | Balcony
Interior entrance
Single Room
Breakfast area

Overview of Hotel City Kräme am Römer

7.6

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Neue Kräme 23, Frankfurt, HE, 60311
  • Popular LocationRömerberg2 min walk
  • Popular LocationFrankfurt Christmas Market2 min walk
  • Popular LocationMyZeil4 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)21 min drive
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Room options

Single Room

cleanliness

Highlights

Balcony
Soundproofed
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Coffee/tea maker
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

cleanliness

Highlights

Soundproofed
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Pillow-top bed
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Frankfurt

Located in Altstadt Frankfurt neighbourhood, Hotel City Kräme am Römer is connected to a shopping centre. Alte Oper and Festhalle Frankfurt are cultural highlights, and travellers looking to shop may want to visit Frankfurt Christmas Market and MyZeil. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Frankfurt Eissporthalle.

What's nearby

  • Römerberg - 2 min walk
  • Frankfurt Christmas Market - 2 min walk
  • MyZeil - 4 min walk
  • Main Tower - 11 min walk
  • Alte Oper - 11 min walk

Getting around

  • Römer-Paulskirche Tram Stop - 2 min walk
  • Konstablerwache Station - 9 min walk
  • Frankfurt Airport (FRA) - 21 min drive

Restaurants

  • Five Guys - 2 min walk
  • JAMY`S Burgergrill & Bar Frankfurt Römer - 1 min walk
  • Wackers Kaffee - 3 min walk
  • Cafe & Bar Celona - 2 min walk
  • La Casa Del Gelato - 1 min walk

About this property

Hotel City Kräme am Römer

Hotel located in Altstadt Frankfurt
Close to Frankfurt Christmas Market and Römerberg, Hotel City Kräme am Römer provides amenities such as a hair salon. Guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), express check-out and express check-in
  • A 24-hour front desk, tour/ticket information and multilingual staff
  • A vending machine, luggage storage and smoke-free property
Room features
All guest rooms at Hotel City Kräme am Römer boast perks, such as 24-hour room service, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hairdryers
  • 98-cm flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, German, Hindi, Slovak, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 28 per night)
  • Limited on-site parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways

More

  • 5 floors
  • Building
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 98-cm flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 28 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Neue Kraeme
Hotel Neue Kraeme Frankfurt
Neue Kraeme
Neue Kraeme Frankfurt
Hotel Neue Kraeme
City Krame Am Romer Frankfurt
Hotel City Kräme am Römer Hotel
Hotel City Kräme am Römer Frankfurt
Hotel City Kräme am Römer Hotel Frankfurt

Frequently asked questions

Is Hotel City Kräme am Römer pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel City Kräme am Römer?

Self-parking is available for EUR 28 per night. Limited spots are available.

What time is check-in at Hotel City Kräme am Römer?

Check-in begins at 2:00 PM.

What time is check-out at Hotel City Kräme am Römer?

Checkout is at 11:30 AM.

Where is Hotel City Kräme am Römer located?

Located in Altstadt Frankfurt, this hotel is steps away from Museumsufer, Römerberg and Frankfurt Christmas Market. MyZeil and Main Tower are also within 15 minutes. Römer-Paulskirche Tram Stop is only a 2-minute walk and Dom-Romer U-Bahn is 3 minutes.

Hotel City Kräme am Römer Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 107 reviews" "
Rating 8 - Good. 41 out of 107 reviews" "
Rating 6 - Okay. 31 out of 107 reviews" "
Rating 4 - Poor. 7 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good: The front person was very friend and nice. The breakfast (included) was wonderful! Location is right on the historic part of the city and close to a train station. Very convenient location. Bad: The bathroom heat and hair drier were not working, and they couldn’t fix it during my stay.
Stayed 1 night in Dec 2019

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only good things to say
Loved this quaint little hotel that was So close to Altstadt. It was a perfect location and a lovely stay. Also the breakfast was fresh and amazing
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019

8/10 Good

Agnes

Liked: Staff & service
Basic hotel in a central location.
Stayed 3 nights in Oct 2019

6/10 Okay

Dorothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs much of TLC.
Out of all our stays within German, this was our least liked. The rooms were dated, bathrooms small, carpets worn and general room appearance was very dated and in need of repair. Breakfast buffet was sub standard for all the other properties we stayed at. One of the comforters was dirty and didn't have the duvet cover on it. There was no car access to the hotel. Parking was all street or parking lot. The only benefit was closeness to shopping district. Very large shopping area 5 min. walk away.
Stayed 2 nights in Sep 2019

6/10 Okay

Cristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, beware of random charges
The hotel was in an excellent location, and the staff was terrific in helping me contact the airline regarding my lost luggage. It’s an old facility, but well-maintained. Breakfast was adequate (I’ve had much better), the room was clean and spacious enough for me. The only problem I had was when I checked out they insisted I pay for the two beers I bought from the front desk. The problem with that is I never bought two beers. Rather than argue with them all day, I paid for them; it wasn’t much. I asked the clerk if I could walk in and buy a beer and put it on some random room. She said no, that I would have to give a room number and my name. That’s odd, cuz someone sure put two beers on my room; I don’t know how anyone there could know my name. It irritated me. Other than that, I’d stay there again.
Stayed 3 nights in Jul 2019

8/10 Good

Rachel Lynn

Liked: Cleanliness, staff & service, room comfort
The location makes this worth the stay
After having read the positive reviews when I first saw my room I thought there was no way those reviews were real. My room was reminiscent of a dorm I had in the 80s that was a few decades outdated at that time. But you could not find a better location in the city! Step out the door and you have old Frankfurt to your right and new to your left. The breakfast was nice and the staff helpful. There was coffee and cake in the lobby in the afternoons. I felt safe in the hotel and in this part of town.
Stayed 2 nights in Jul 2019

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great value. Hotel is in the middle of a shopping area and the reception is area is one floor above ground. Worth the extra effort.

4/10 Poor

Steve, Oregon

Disliked: Property conditions & facilities, room comfort
Too Noisy for Summer Stay
Because the hotel is very close to Berliner street, and is also located on a major walkway, the noise is considerably loud. In warm weather, the room's window must be open during the day and evening. As I was out of the room during the day, the street noise was not an issue. However at night, every late night rowdy "passer bye" could be heard. This activity continued through out the night, and into the morning.