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"A really nice new hotel in a central location, staff are all very helpful and friendly. My biggest gripe is that every single thing is extra. When you pay for a nice hotel you expect some things that you don’t get in a mediocre hotel but here if you want it you have to pay for it (bathrobes to use in the spa facilities - extra, coffee or tea in your room - extra, breakfast - extra, hair conditioner - not even available, vanity kit - free but you have to order it, minibar items - yes you expect to pay for these but not trudge down to reception to use a vending machine or go to the bar). It’s a shame because it’s otherwise very nice but maybe it’s more geared to people who are staying here on business and don’t mind paying for a few extra things that their company won’t pay for."

"Decent hotel with nothing special to say about it. Prices are decent, you can walk to downtown (15min avg). No saunas whatsoever. Rooms are ok and clean. Good option for couple of nights for business trips. Staff is average and sometimes even useless. "

"Exceptional service,staff, great location and super room"

"Quaint, room that was very spacious, friendly, helpful staff and a great location for access to the Altstadt."

"Great hotel located in the middle of Regensburg. Sites, restaurants, and shopping nearby/walking distance. Room clean, spacious, and amenities are great as well. Highly recommended for those visiting the area. "

"Optimal für Anreise mit der Bahn. Freundliches Personal. Verbesserungspotential bei der Qualität der zimmerreinigung und des Frühstücks (bei dem Preis). "

"The room was actually very nice.. The problem was that the restaurant was being used to host some sort of very loud party that night. With our room right above it, it made it impossible to sleep. At 00.15 i and several other guests complained about the extreme noise, but it did not stop until 2 in the morning."

"I stayed at room 206, for two nights, on the second night I woke around one am, I noticed a small insect, after looking more I found bedbugs, and sign of blood streak on sheets. I immediately took pictures, and went to the front desk, the moment the lady saw the picture she said bedbug. She transferred me to another room, I checked the bed and it was not clean, I checked out and made a reservation in another nearby hotel. 10 days after, in USA the bite sites started swelling and I have bite marked all over my body. It has taken several days of cortison cream application and antihistamines to bring down the inflammation."

"Excellent hotel, great location "