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The Ritz-Carlton, Almaty

5.0 star property
Luxury hotel connected to the convention centre in Bostandyk District with 2 restaurants
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Ritz-Carlton, Almaty

Exterior
Terrace/patio
Mountain view
Daily full breakfast (KZT 19500 per person)
Banquet hall
Reviews
9.6

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
The price is NZ$900
includes taxes & fees
5 June - 6 June

Check out the area

Map
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, 050040
  • Popular LocationNational Museum of Kazakhstan5 min drive
  • Popular LocationAlmaty Central Stadium6 min drive
  • Popular LocationAlmaty Tower10 min drive
  • AirportAlmaty (ALA-Almaty Intl.)31 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Simply the best option there.
Maxim
Aug 15, 2022
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Room options

View all photos for Junior Suite, 1 King Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Mountain view

Deluxe Room, 1 King Bed, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Mountain View

Frette Italian sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom, Mountain View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 80 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Mountain View

Mountain view

Club Room, 1 King Bed, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
  • 115 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Room, 1 King Bed, View, Corner

Panoramic Room, 1 King Bed, View, Corner

Panoramic Room, 1 King Bed, View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Mountain view

Deluxe Room, 2 Double Beds, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Mountain View

Mountain view

Club Room, 2 Double Beds, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Panoramic Room, 2 Double Beds, View, Corner

Frette Italian sheets, premium bedding, minibar, in-room safe

Panoramic Room, 2 Double Beds, View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Close to Almaty Opera House

Exterior

InterContinental Almaty, an IHG Hotel

Bostandyk District
Pool
Spa
Kids pool
Parking included
8.8 out of 10, Excellent, (88)
The price is NZ$554
per night
1 Jun - 2 Jun
InterContinental Almaty, an IHG Hotel

About the area

Almaty

Located in Bostandyk District neighbourhood, The Ritz-Carlton, Almaty is connected to a shopping centre. National Museum of Kazakhstan and Almaty Opera House are cultural highlights, and some of the area's notable landmarks include Zenkov Cathedral and Almaty Tower. Looking to enjoy an event or a match? See what's going on at Almaty Central Stadium or Medeo. Make sure you don't miss outdoor adventures like hiking/biking trails, horse riding and mountain climbing, or hop on a moped for hire nearby and take a self-guided tour around Almaty.
Visit our Almaty travel guideOpens in a new window

What's nearby

  • National Museum of Kazakhstan - 5 min drive
  • Almaty Central Stadium - 6 min drive
  • Almaty Opera House - 7 min drive
  • Zenkov Cathedral - 8 min drive
  • Almaty Tower - 10 min drive

Getting around

  • Almaly - 13 min drive
  • Almaty Station - 21 min drive
  • Almaty (ALA-Almaty Intl.) - 32 min drive

Restaurants

  • Starbucks - 6 min walk
  • Fellini Grill Pasta Bar - 4 min walk
  • Peking Duck - 15 min walk
  • Villa Dei Fiori - 18 min walk
  • Sky Lobby Bar & Lounge - 5 min walk

About this property

The Ritz-Carlton, Almaty

Luxury boutique hotel near Almaty Opera House
Located close to Almaty Central Stadium and National Museum of Kazakhstan, The Ritz-Carlton, Almaty provides a terrace, an art gallery on-site and a shopping centre on-site. Treat yourself to a massage, a body wrap or a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Swimming pool with sunloungers
  • Free self-parking, plus valet parking (surcharge)
  • Limo/town car service, full breakfast (surcharge) and an indoor pool
  • Meeting rooms, smoke-free property and wedding services
Room features
All 145 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as heated floors and laptop-friendly workspaces.
More amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and separate baths/showers
  • LED TVs with premium channels and DVD players
  • Wardrobes/cupboards, heated floors and separate sitting areas

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Korean, Portuguese, Russian, Spanish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (KZT 2,000 per stay)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KZT 19,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chocolate Shop
  • Seven
  • Sky Bar and Lounge
  • Terrace 77
  • Vista

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Shopping centre
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,330 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Telescope
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 38 floors
  • Ballroom
  • Building
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • DVD player
  • IPod dock
  • LED TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of KZT 45000 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lb per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 10000.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately KZT 19500 per person
  • Valet parking fee: KZT 2000 per stay
  • Pet fee: KZT 45000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Almaty Ritz-carlton
Ritz-carlton Almaty
Ritz-carlton Hotel Almaty
Ritz-Carlton Almaty Hotel
The Ritz carlton Almaty
The Ritz-Carlton, Almaty Hotel
The Ritz-Carlton, Almaty Almaty
The Ritz-Carlton, Almaty Hotel Almaty

Frequently asked questions

Does The Ritz-Carlton, Almaty have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Almaty?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Almaty on 5 Jun 2024 start from NZ$899.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Almaty pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 22 lb per pet. There's a fee of KZT 45000 per pet, per night. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Almaty?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at The Ritz-Carlton, Almaty?

Check-in start time: 3 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Almaty?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton, Almaty located?

Located in Bostandyk District, this luxury hotel is within 3 mi (5 km) of National Museum of Kazakhstan, Almaty Central Stadium and Almaty Opera House. Zenkov Cathedral and Almaty Tower are also within 6 mi (10 km).

The Ritz-Carlton, Almaty Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 52 out of 63 reviews" "
Rating 8 - Good. 7 out of 63 reviews" "
Rating 6 - Okay. 3 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best option there.
Stayed 5 nights in Aug 2022

10/10 Excellent

Saied Sokhail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with incredible view
A very comfortable stay I had, the view and amenities in the hotel were great. Stuff was just incredible. Price was a bit higher.
Stayed 2 nights in Apr 2022

10/10 Excellent

Dongki

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2021

8/10 Good

Nurbek, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Most rooms are with an incredible view. Breakfast was varied.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Hyung Geun

Liked: Cleanliness, property conditions & facilities
inconvenient location away from the city, chose as looked close"er" to Shymbulak but not much difference at the end of the day. Concierge gave us wrong information on several occasions, room cleaning needed reminding.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely place!
The hotel is beautiful with a useful car park. Do remember to make sure that you go all the way up to the 30th floor to find the reception. Breakfast is on the 30th floor and then the rooms are situated below that. There are beautiful views of the mountains from all windows. Reception is stunning with plenty of seating.
Stayed 1 night in Dec 2019

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Jeremy, Ladysmith, WI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience. From the services to the food and the views.
Stayed 1 night in Sep 2019