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Mercure Almaty City Center

4.0 star property
Eco-certified hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Mercure Almaty City Center

Lobby lounge
Interior
1 bedroom, premium bedding, free minibar items, in-room safe
Turkish bath/hammam, massages
Exterior
Mercure Almaty City Center in Almaly District offers a tranquil base for exploring. Enjoy massages at the spa, diverse cuisines at two restaurants, and a gym. Free WiFi, laundry facilities, and self-parking are available.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service
The current price is NZ$302
includes taxes & fees
27 Sept - 28 Sept

Room options

Check availability for these dates

Tonight

Sept 20 - Sept 21
Check availability for tonight Sept 20 - Sept 21

Tomorrow

Sept 21 - Sept 22
Check availability for tomorrow Sept 21 - Sept 22
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, free minibar items, in-room safe

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege King Suite with Sofa

Privilege King Suite with Sofa

Privilege King Suite with Sofa

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Double Beds

1 bedroom, premium bedding, free minibar items, in-room safe

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, free minibar items, in-room safe

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege Room with 1 Double Bed

1 bedroom, premium bedding, free minibar items, in-room safe

Privilege Room with 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, free minibar items, in-room safe

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • Sleeps 3
  • 2 Queen Beds
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About the area

Map
53 Abylai Khan Avenue, Almaty, 50004

What's nearby

  • MEGA Park - 10 min walk - 0.9 km
  • Zenkov Cathedral - 14 min walk - 1.2 km
  • Panfilov Park - 19 min walk - 1.6 km
  • Almaty Opera House - 3 min drive - 2.3 km
  • Almaty Central Stadium - 5 min drive - 3.9 km

Getting around

  • Almaty Station - 12 min walk
  • Almaly - 20 min walk
  • Almaty (ALA-Almaty Intl.) - 30 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪City - ‬4 min walk
  • ‪Wendy’s - ‬5 min walk
  • ‪Bowler Coffee Roasters - ‬5 min walk
  • ‪Sandyq - ‬3 min walk

About this property

Mercure Almaty City Center

Upscale eco-certified hotel located in Almaly District
A hair salon, a library and laundry facilities are just a few of the amenities provided at Mercure Almaty City Center. Treat yourself to a massage at the on-site spa. Make sure that you enjoy lunch, dinner and international cuisine at the two on-site restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, babysitting (surcharge) and a water dispenser
Room features
All 117 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, baths and bidets
  • 42-inch LED TVs with digital channels
  • Coffee/tea makers, fans and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: KZT 10,000 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Barkhan
  • Gourdet

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Dressing gowns
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 10000 per person
  • Airport shuttle fee: KZT 10000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Almaty City Center Hotel
Mercure Almaty City Center
Mercure Almaty City Center Hotel
Mercure Almaty City Center Almaty
Mercure Almaty City Center Hotel Almaty

Frequently asked questions

Is Mercure Almaty City Center pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Almaty City Center?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Almaty City Center on 27 Sept 2025 start from NZ$301.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Almaty City Center?

Self-parking is free at this property.

What time is check-in at Mercure Almaty City Center?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mercure Almaty City Center?

Checkout is at noon.

Does Mercure Almaty City Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 10000 per vehicle applies.

Where is Mercure Almaty City Center located?

Located in Almaly District, this spa hotel is within a 15-minute walk of Gabit Musrepov Kazakh Theatre for Children and Youth and Green Bazaar. MEGA Park and Zenkov Cathedral are also within 1 mile (2 km). Almaly is 20 minutes by foot and Almaty Station is 12 minutes.

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