Alikahya Fatih Hotels, İzmit

"Clean "

"The staff were so kind and accommodating, room was clean, and location (therefore views from the hotel) are amazing. The staff went above and beyond to help us freeze my mom’ ice packs for keeping her insulin chilled. "

"New and clean hotel with a great view of the Sapanca lake. Breakfast was sufficient but not like advertised in the pictures. Tea was not drinkable unfortunately, I hope they change this. Jaccuzi available in every room like shown, and you really get what you paid for. During snowly days the roads are very dangerous. You should to take go to the end of the street to take the least steepest road otherwise the car won't go. Highlight were the staff who are always available to help and super kind and friendly. They make the experience amazing."

"Good "

"Wonderful place "

"We liked everything. Beautiful surroundings quiet and weather was fantastic.Hotel staff were very friendly and welcoming. Murat helped us a lot and we are very grateful to him. Will definitely recommend Canyon to friends."

"Could have been better!! It was an expensive stay for what we got. The first day when we checked in there was no electricity and we were told that it won’t come another few hours. At night it went off again, luckily kids were sleeping and I don’t even know when it came back. Apparently they always have electricity problem so I think they really need to get a generator. The pool was cold and we wanted it to be heated which they said it could be only warm (not hot) in 3 hours so we didn’t wait and decided to see places in Sapanca. Buffet breakfast and the house was nice but there were things that could be improved such as renewing the sponge and cloths in the kitchen. "

"Pros: The staffs are very kind, polite and always smiling. The panorama was very nice. Cons: Rooms are very small, toilet was smelling very bad. Tiny house made from metal sheets, causing always hot inside the room. Jakuzi was good but not so clean, no regular cleaning, you need to call the service for cleaning. Overall, the price/satisfaction is very low, you can pay similar amount for better places. I don't recommend staying there."

"Beautiful hotel with clean rooms, extremely friendly staff with amazing breakfast. Me and my family is really happy with our visit. Also excellent value for money. Would definitely recommend this place."