Ali Belhaouen Hotels, Sousse

"The food quality is too low staff overwhelmed lack of oversight management and total absence of senior management to handle situations and issues "

"Excellent buffet breakfast"

"Situated in the medina which is my preferred location. I like not having to get a taxi into town. This is a pretty basic Hotel but cheap and clean. I don’t know about the air conditioning as it’s not the height of the summer and air con not necessary. All the shops and food places of the marina on your door step"

"Realy bad service inside the counter one guy was nice "

"Heaters were on constently Tv did not work Bathroom fan not working apart from that it was ok"

"The hotel has an impressive reception area but the rooms are looking tired. Staff was ok, no particularly friendly but more towards the rude side. The are not enough chairs to see the live music shows at the lounge. We went in January, the outdoor pool was closed and the indoor pool was packed and the showers/changing areas were very small and basic. We borrowed the equipment from the reception to play tennis and mini golf but both sport areas looked abandoned and need refurbishment. We enjoyed the quiz night activity and the party on Friday night. We walked to the medina by the beach side in over one hour. Outside the hotel there are other options for dinner and have a cup of coffee. "

"Always a great cheap place to stay. If you want entertainment and good included then le Monaco isn’t your place, however if you want a cheap stay in a great location, walking distance to everything then it’s perfect. We stay here a lot so know that the outdoor pool isn’t open in winter but worth mentioning for others visiting first time. Only downfall this time was that the indoor pool wasn’t open this time during our stay "

"Chambre spacieuse et très propre. Le personnel est attentionné et accueillant. J'ai eu une pédicure et j'ai été ravie du traitement. Vous devriez faire plus de promotion pour les soins de beauté. Je viens régulièrement à votre hôtel et j'ai découvert ce service par hasard."

"Amazing stay at El Mouradi Palace, Sousse! Stayed Jan 2–18 for my honeymoon and a small party—everything was perfect. Great staff, highly trained managers, excellent security, beautiful rooms, and the food was outstanding (very experienced chef team). I’ve stayed in many 5-star hotels worldwide, but this one is special. Recommend Full Board—the food is amazing. Thanks to Mr. Sahbe (Duty Manager) for his kindness and hospitality."