Outdoor pool, pool umbrellas, pool loungers

Reviews of Velamar Boutique Hotel - Adults Friendly

3 out of 5
Velamar Boutique Hotel - Adults Friendly
Caminho de Alfarrobeira, Olhos D'água, Albufeira

Reviews

9.0

Wonderful

Rating 10 - Excellent. 254 out of 454 reviews" "
Rating 8 - Good. 164 out of 454 reviews" "
Rating 6 - Okay. 28 out of 454 reviews" "
Rating 4 - Poor. 2 out of 454 reviews" "
Rating 2 - Terrible. 6 out of 454 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location hotel was very well presented and friendly staff would recommend using this hotel i will definitely be going back again
Stayed 2 nights in Mar 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to this hotel many times - love it.
Stayed 6 nights in Oct 2023
Response from Liliana Costa - Hotel Manager on 7 Nov 2023
Dear Wayne,Thank you for your kind review, we have shared it with our team and everyone is very pleased with your comments and the fact that we were able to provide you with "great memories".It was a pleasure to have you as our guest and we will be delighted if you return.Best regards

10/10 Excellent

David

It’s as it says on the brochure. All good
Stayed 9 nights in Oct 2023
Response from Liliana Costa - Hotel Manager on 7 Nov 2023
Dear David,We appreciate your comments regarding your stay at Velamar Boutique Hotel.It is always a pleasure to receive positive feedback.Our guests' comments are very important to us, as this is the only way we can improve day by day.Looking forward to welcome you back, again, in a near future.Best Regards,

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern rooms. Friendly and helpful staff. Only really used it as a base to explore further afield so it was perfect for our needs. Would definitely recommend.
Stayed 4 nights in Sep 2023
Response from Liliana Costa - Hotel Manager on 31 Oct 2023
Dear Matthew, Thank you very much for your kind rating and comment on our Velamar Boutique Hotel and service. Its very important to know our guests opinion and continue the good work we've been doing. We hope to see you soon.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Liliana Costa - Hotel Manager on 27 Sept 2023
Dear Joanne, Thank you for choosing our Hotel and taking the time to evaluate us. We are happy to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations and was adequate. We look forward to welcome you again soon! Do not hesitate to contact us in order to get special conditions. Kind Regards,

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and kind front desk staff gave us an amazing greeting and check in. Made us feel very welcome the entire time. Rooms are very clean and modern with great AC. Pool is very nice. Parking is free and easy. Good location close to many things. Would definitely stay again.
Stayed 1 night in Sep 2023
Response from Liliana Costa - Hotel Manager on 31 Oct 2023
Dear Robyn, Thank you for choosing Velamar Boutique Hotel and taking the time to write this review. We are delighted to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations.All of the feedback that we receive about our hotel is important to us and will help us improve our service. I would particularly like to thank you for your comment about the staff. Your review will be passed on to our entire team. We look forward to welcome you again soon. Kind Regards

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff we met were polite, friendly and helpful. Lovely reception, lounge, bar and pool area, immaculate communal toilets. Most areas of the hotel was very well maintained. Small minor cosmetic issues, but did not affect stay. Would definitely recommend.
Stayed 4 nights in Aug 2023
Response from Liliana Costa - Hotel Manager on 29 Aug 2023
Dear Deborah, Thank you for choosing Velamar Boutique Hotel and taking the time to write this review. We are delighted to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations.We are happy to know that you have enjoyed the comfort, cleanliness, and the staff of our hotel. We hope to welcome you back very soon. Best regards,

10/10 Excellent

Vonetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really relaxing time at Velamar Boutique hotel. I planned a quick getaway and it seemed to be the most convenient being as it was 30 minutes from Faro airport and only 15 minutes walking down to Maria Luisa Beach and best reviews for CLEANLINESS!! The reviews were accurate and I would like to further enforce the accuracy of this by saying I actually have a phobia of dirty or unclean spaces and the Hotel did not disappoint me, every space I entered was clean and fresh! Room cleaning is carried out on your request with the usual courtesy hanger on the door if you so require. Breakfast is served as a buffet between 7:30 AM and 10:30 AM and the menu is fairly varied from cereals, fresh fruits, hot breakfast (you can request fried eggs) sausages, bacon, scrambled eggs, boiled eggs tea coffee freshly squeezed orange juice and a few other juices. The only thing I would say or suggest is that the building owner might be considering a refurb of the building’s exterior look but that did not take away from the fact that the service from the staff and the interior design and cleanliness was EXEMPLARY. I would recommend to stay here if you are looking for value for your money. The hotel is very quiet and served it’s purpose well for me as I said a quick quiet getaway minutes from the beautiful Maria Luisa beach! Thanks Velamar Xoxo
Stayed 3 nights in Aug 2023
Response from Liliana Costa - Hotel Manager on 23 Aug 2023
Dear Vonetta, Thank you for choosing our Velamar Boutique Hotel and taking the time to write this review. What an amazing description of our Hotel. We try our best to provide all confort to our guests and such kind words make us feel very proud! We are delighted to know that you had an wonderful stay and that your experience at our hotel lived up to your expectations. We look forward to welcoming you again soon! Kind regards

8/10 Good

ciaran

Stayed 4 nights in Aug 2023
Response from Liliana Costa - Hotel Manager on 23 Aug 2023
Dear Ciaran, Thank you very much for your review. We are extremely pleased to know that you had such a pleasant stay at our hotel. We hope to have the pleasure of welcoming you back again soon. Sincerely,

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent find with very friendly staff
We actually stayed 8 days over two bookings - only one review given for the whole stay. Pleasantly surprised with this hotel. All the staff were very friendly / accommodating and English was widely understood if not actually spoken. The pool is not massive but ok (we went to the nearby beach most days - 20 minutes’ walk) and getting a sunbed would be a challenge if everyone appeared. Fortunately, most people were sensible and did not "reserve" their beds hours before actually appearing. The location is good and very easy to walk to Olhos d'agua. There are a few decent restaurants nearby i.e., within 5 minutes’ walk. There is a supermarket also within about 5 minutes’ walk Just something to think about - the hotel is "V" shaped so by definition most of the rooms face onto the roadway (not the pool). There is very little noise from outside as our room had two sets of patio doors (one inside the other). The air conditioning units are the quietest I have ever (not) heard. A real bonus when it’s hot and you want the ac on during the night. The breakfast (included) was comprehensive and set us up for the day. Not sure who trained the waiting staff but their efficiency was exceptional. Tables constantly being cleared - so no clutter, and food constantly being replaced. For three people it was a work of art. We would book again and probably will.
Stayed 1 night in Jul 2023
Response from Liliana Costa - Hotel Manager on 3 Aug 2023
Dear Lee,Thank you so much for taking the time to write this review and for choosing our Hotel.We are very happy to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations. We love to serve and provide the best stay possible, with the right comfort. Reading such kind words keeps us motivated to keep on doing what we love.We are looking forward for your next visit.Dont forget to contact us directly for special offers.Kind Regards,

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel friendly staff , great commitment to environmentally friendly cleaning
Stayed 7 nights in Jul 2023
Response from Liliana Costa - Hotel Manager on 14 Jul 2023
Dear Sharon, First of all we would like to thank you for choosing Velamar Boutique Hotel, and for the time spent writing your review. It is indeed with great pleasure that I read your words, and knowing that your stay was as expected and that our staff made the difference, makes me proud of our entire team. We hope to be able to receive your visit in the near future. Best regards,

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Liliana Costa - Hotel Manager on 14 Jul 2023
Estimado Jose, Muito obrigada pelo seu feedback e pela sua preferência no nosso Velamar Boutique Hotel. É um prazer fornecer o melhor serviço possível aos nossos hóspedes e estamos contentes que este compromisso se reflete na sua visita. Esperamos ter a oportunidade de recebe-lo em breve. Melhores cumprimentos,

6/10 Okay

Anthony

Stayed 7 nights in May 2023
Response from Liliana Costa - Hotel Manager on 15 Jun 2023
Dear Anthony,Thank you for telling us about your stay at Velamar Boutique Hotel. We are delighted to know that you had an enjoyable stay.Kind regards,Aqua Pedra dos Bicos Luciano HaggeHotel Manager"

8/10 Good

elaine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Place was lovely. Staff were great other than the very rude pool bartender. He was awful. Next time I will stay close to the beach. Property was good and room good just personal preference for location
Stayed 2 nights in Jun 2023
Response from Liliana Costa - Hotel Manager on 15 Jun 2023
Dear Elaine,Thank you for telling us about your stay at Velamar Boutique Hotel.We are delighted to know that you had an enjoyable stay. Our staff is highly praised by all our guests, We are sorry that you had a bad experience with one of our staff members but we would like to assure you that it was certainly a one-off case and we will look into the situation and take steps to improve so that you will be pleasantly surprised the next time you stay with us.We look forward to welcoming you again soon!Kind regards,

8/10 Good

Werner

Liked: Cleanliness, staff & service, amenities
The hotel was accommodating, nice pool, had a good snack from the pool bar. By mistake I made a double booking for the room, check-in May 3rd for one night. Wingbuddy our travel agency booked 3 nights at this hotel, May 1,2,3 when we confirmed our trip to Portugal with them in January. Please credit the $130.34 I payed with my M/C when booking the room with Expedia and confirm with me. Thank you
Stayed 1 night in May 2023
Response from Liliana Costa - Hotel Manager on 17 May 2023
Dear Werner,Thank you for choosing Velamar Boutique Hotel and taking the time to write this review.We are delighted to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations.We have carefully analysed your situation, during your stay in our company we asked you to cancel your booking so that, exceptionally, we could refund your money, even though you made a non-refundable booking whose cancellation policy does not allow a refund in this case. As requested, the booking was never cancelled and our refund policy does not allow a refund in this case. Kind regards,

10/10 Excellent

Zhehong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the city cemetery just outside the old city wall with plenty of street parking, a short walk to all attractions in the center
Stayed 2 nights in Oct 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and service excellent
Stayed 1 night in Sep 2022
Response from Liliana Costa - Hotel Management on 6 Oct 2022
Dear Paul,Thank you for choosing Velamar Boutique Hotel and for the time spent on giving us your feedback. It is very important for us to know about our guets experience.We work everyday in order to satisfy our guests, and we are always trying to improve our services to accomplish that goal. Knowing that ours guests enjoys so much their stay its very rewarding.We look forward for your next visit. Kind Regards,

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, and a lovely room.
Stayed 1 night in Sep 2022
Response from Liliana Costa - Hotel Management Velamar Boutique on 14 Oct 2022
Dear Diane, We would like to thank you for finding and choosing Velamar Boutique Hotel and for taking the time to write your review. It is with great appreciation that we read your comments, and we are very grateful for the kindness of your words. Our aim is to ensure that all our guests' needs are met. We hope to welcome you back very soon. Kind regards,

10/10 Excellent

Rui

Stayed 2 nights in Aug 2022

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Liliana Costa - Hotel Management on 4 Aug 2022
Dear Lucy, Thank you for choosing Velamar Boutique Hotel and taking the time to write this review. We are delighted to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations. We look forward to welcoming you again soon! Kind regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with plenty of dining options available within walking distance. Comfortable hotel with excellent staff.
Stayed 1 night in Jun 2022
Response from Liliana Costa - Hotel Management on 17 Jun 2022
Dear Guest, Thank you for choosing Velamar Boutique Hotel and taking the time to write this review. We are delighted to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations. We look forward to welcoming you again soon! Kind regards,

8/10 Good

Robert Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked almost everything about our stay. Thank you
Stayed 6 nights in May 2022
Response from Liliana Costa - Hotel Management on 17 Jun 2022
Dear Mr. Robert Stuart, Thank you for choosing Velamar Boutique Hotel and taking the time to write this review. We are delighted to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations. We look forward to welcoming you again soon! Kind regards,

10/10 Excellent

Lynsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Ana Bentes - Hotel Manager on 12 May 2022
Dear Lynsey, Thank you for choosing Velamar Boutique Hotel, and for taking the time to write your review. It is always a great pleasure to receive a rating of 10, is very important to us. We aim to please everyone and maintain a high level of guest satisfaction. We are delighted to know that you had a pleasant stay and that your experience at our hotel met your expectations. We look forward to welcoming you back soon. Best Regards,

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, friendly staff.
Stayed 7 nights in Apr 2022
Response from Ana Bentes - Hotel Manager on 28 Apr 2022
Dear Lyndon, Thank you for choosing Velamar Boutique Hotel and taking the time to write this review. We are delighted to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations. We look forward to welcoming you again soon! Kind regards,

10/10 Excellent

Richard, DULVERTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel on the outskirts of Olhos De Agua, but walkable into the Centre and Beaches. Large supermarket nearby. Friendly and efficient staff, clean rooms, nice breakfast, small pool.
Stayed 1 night in Apr 2022
Response from Ana Bentes - Hotel Manager on 28 Apr 2022
Dear Richard, Thank you for choosing Velamar Boutique Hotel and taking the time to write this review. We are delighted to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations. We look forward to welcoming you again soon! Kind regards,

2/10 Terrible

Nizar M, Safat

Business traveller
The hotel was shut down and no notice was given by the hotel or Expedia.
Stayed 3 nights in Nov 2021
Response from ABentes on 5 Nov 2021
Dear Nizar, Thank you for choosing Velamar Boutique Hotel and we are sorry for this situation. We have informed Expedia about the Hotel being closed, and informed that we needed to move you to another Hotel. We were giving you an upgrade to a 4* Hotel, under the same conditions booked in Velamar. Expedia accepted the change and they were supposed to inform you, as that was agreed beetween them and us. We are sorry if it didn't happend and if you came to a closed Hotel. We have emergency contacts on the door, that you could have called and we would be very pleased to help you and inform about everything. Hopefully, we will get the chance to welcome at Velamar Boutique Hotel in another time. Kindest Regards, Ana Bentes - Hotel Manager

10/10 Excellent

Laranzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & friendly staff.
Overall it’s a great hotel and the staff is very welcoming. It’s about 10 min walking distance to the beach and about 5 min walking to restaurants and night life. The room and bed was very comfortable and very quiet. Ana from the front desk was very friendly and answered any questions and was very helpful. I’d recommend staying here and it will be one of me first choices whenever I return.
Stayed 4 nights in Jun 2021
Response from ABentes on 5 Jul 2021
Dear Laranzo, First of all we would like to thank you for choosing Velamar Boutique Hotel, and for the time spent on giving us your feedback. We are very happy to know that you had an enjoyable stay, and that you found our staff welcoming, specially Ana. Our team is our gem, and a reason of pride. It will be our pleasure to welcome you back, hopefully very soon! Kind Regards, Ana Bentes, Hotel Manager

10/10 Excellent

Erin, Denver, Colorado

Travelled with group
Liked: Cleanliness, staff & service, amenities
The front desk was amazing. They were so helpful in letting us use the luggage storage and in helping navigate rapidly changing travel plans due to CoVid19 and the American Travel Ban. I cannot say thank you enough!
Stayed 1 night in Mar 2020
Response from Ana Bentes - Hotel Manager on 13 Mar 2020
Dear Erin, Thank you for choosing Velamar Boutique Hotel and taking the time to gives your evaluation. We are very happy with that, and to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations. We look forward to welcoming you again soon! Kind regards,

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from VGG on 3 Dec 2019
Dear Guest, Thank you for choosing Velamar Boutique Hotel and taking the time to give us your evaluation. We are delighted to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations. We look forward to welcoming you again soon! Kind regards, Vera Gomes Graça - Hotel Manager

10/10 Excellent

Harriet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from VGG on 26 Nov 2019
Dear Harriet, Thank you for choosing Velamar Boutique Hotel, and for taking the time to come and give us your evaluation. It is always a great pleasure to get a 10 out of 10! We are very happy to know you had an enjoyable stay and that everything went through as expected. We look forward to welcome you back soon. Kind Regards, Vera Gomes Graça - Hotel Manager

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from Ana Bentes - Hotel Manager on 13 Mar 2020
Dear Lyndon, Thank you for choosing Velamar Boutique Hotel and taking the time to write this review. We are delighted to know that you had a comfortable stay and that your experience at our hotel lived up to your expectations. We look forward to welcome you again soon! Kind Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly Decent Breakfast Clean and comfortable room cosy bar and lounge
Stayed 7 nights in Oct 2019
Response from VGG on 29 Oct 2019
Dear Guest, Thank you for choosing Velamar Boutique Hotel and taking the time to write this review. We are delighted to know that you had a comfortable stay and that your experience at our hotel lived up to your expectations. We look forward to welcome you again soon! Kind Regards, Vera Gomes Graça - Hotel Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from Albufeira , good breakfast, helpful staff
Stayed 2 nights in Oct 2019
Response from VGG on 29 Oct 2019
Dear Guest, Thank you for choosing Velamar Boutique Hotel and for witting us about your stay. It is a pleasure to realise that everything went through as expected and that you have enjoyed your stay. Our Hotel is situated in a quieter área, Olhos de Água, and it is 6/7km away from the old town. We are ver happy to know that our breakfast and staff made the difference. We look forward to welcome you back soon. Kind Regards, Vera Gomes Graça - Hotel Manager

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from VGG on 18 Oct 2019
Dear Stuart, Thank you for choosing Velamar Boutique Hotel and taking the time to gives your evaluation. 10 ou of 10!!! We are very happy with that, and to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations. We look forward to welcoming you again soon! Kind regards, Vera Gomes Graça - Hotel Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
We had a nice room to begin with but it was on the main road. Sleep was impossible outside the hours of 12:30 - 5:30 AM. We were moved after 2 nights to an inferior room away from the main road. The room was smaller and not in nice condition - so did we get what we paid for? We had 2 nights of relative calm and then the room above was occupied. The first night was very noisy until 3:30 AM. Hotel staff did what they could but there was noise every night until we left. Noise carries poorly through to floors - this is not a quiet hotel. A bit irritating as we paid the full amount over 8 months in advance and our original request for a pool view was never met. So disappointed really. We also had to ask for the bedding to be stripped as it smelt of vomit or similar. By the way, we did not know until we arrived that Velamar is a budget hotel. The hotel advertises as such locally but Expedia was silent on it. So in summary, the hotel is OK but it’s not for us I’m afraid.
Stayed 14 nights in Sep 2019
Response from VGG on 9 Oct 2019
Dear Mr. S. Thank you for choosing Velamar Boutique Hotel, and for taking the time to write us your feedback. It is extremely valuable to us in helping us achieve our goal of constantly improving the quality of our services and enhancing guest satisfaction. As you may understand, and as it is advised, requests of beds and views are subject to availability. We can never guarantee them. Obviously we do our best to accomodate everyone's request, but sometimes, it is not possible. As you requested pool view, we though you would like sea view as we didn't have pool view available on your arrival. Unfortunatelly you found it too noisy, so after you complaint about it, we moved you to another room. All of our rooms have the same size, The difference is the location of the toilet, and it may appear different. We are very sorry if you had noisy guests above, we had tried to stop with it on the moment you contacted reception. Your constructive review will be passed on to our entire team, so we can work together on avoiding these situations. We hope to have the opportunity to welcome you back in the future so that you can see the improvements in our service for yourself. It will be our pleasure to ensure you have a comfortable stay. Kind Regards, Vera Gomes Graça - Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at the other part of Albufeira. Nice area. The hotel is very good, clean, has a parking spot and works are amazing nice. We love stayed here.
Stayed 1 night in Oct 2019
Response from VGG on 8 Oct 2019
Dear Guest, Thank you for choosing our Velamar Boutique Hotel and taking the time to write this review. We are delighted to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations. We look forward to welcoming you again soon! Kind regards, Vera Gomes Graça - Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
staff were friendly and more than helpful flooring in bathroom was not good on your feet
Stayed 3 nights in Oct 2019
Response from VGG on 26 Nov 2019
Dear Guest, Thank you for telling us about your stay at Velamar Boutique Hotel. We are delighted to know that you had an enjoyable stay. We are sorry that something did not live up to your expectations. We would like to assure you that we will look into the matter and take steps to improve so that you will be pleasantly surprised the next time you stay with us. We look forward to welcoming you again soon! Kind regards, Vera Gomes Graça - Hotel Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Nice bar area. Room was small but clean and had every required. Pool and pool area smaller than expected but again was nice
Stayed 1 night in Sep 2019
Response from VGG on 9 Sept 2019
Dear Guest, We would like to thank you for your preference in Velamar Boutique Hotel, and for the time spent on giving us your feedback. We are delighted to know that you had an enjoyable stay and that your experience at our hotel lived up to your expectations. We look forward to welcoming you again soon! Kind regards, Vera Gomes Graça - Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The reception was very good very helpful sorted out a problem with room and arranged so we could use the room on the leaving day
Stayed 7 nights in Aug 2019
Response from VGG on 9 Sept 2019
Dear Guest, Thank you for choosing Velamar Boutique Hotel and for taking the time to give us your feedback. It is very important for us. Our staff is always available to help, and they are pleased to do it. Reading about them, makes us very proud. We are happy you have enjoyed your stay, and that everything went through as expected. Kind Regards, Vera Gomes Graça - Hotel Manager

10/10 Excellent

Lesley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous hotel in a quiet location
The Velamar was a delightful hotel to spend a few nights away at. The staff were helpful and friendly, nothing was too much trouble. The whole place was spotlessly clean. The pool, although small, was a bonus. I travelled with my daughter and requested a quieter room, which was exactly what we got. The breakfast was buffet-style and was plentiful with a wide range of food and drinks. We had an evening flight, and although we had to check out at midday, we were able to have our luggage stored securely and were able to use all of the facilities. I would certainly return to the Velamar in the future!
Stayed 3 nights in Aug 2019
Response from VGG on 30 Aug 2019
Dear Leslie, We would like to thank you for your preference in Velamar Boutique Hotel, and for the time spent on giving us your feedback. It is a great pleasure to read such kind words. Our staff ir our gem, and they always do their best in order to provide our guests the greatest Experience. That is our goal! We are happy we did it. It will be a pleasure to welcome you back. Kind Regards, Vera Gomes Graça - Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Sérgio Pereira on 25 Aug 2019
Dear Anonymous, We would like to thank you for your preference and for taking your time to leave a great review. Kind regards,

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time in Velamar, Portugal. Staff was cordial and friendly. Beds were amazing to sleep in and rooms were very clean. Would definitely be back here :) Thank you!!!
Stayed 3 nights in Aug 2019
Response from Front Office on 22 Aug 2019
Dear Anonymous, Thank you so much for your kind words and for taking the time to write your review. We are very glad that you have enjoyed your time with us. We wish to welcome you back soon! Kind regards,

8/10 Good

Luz, Hackensack,NJ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Front desk staff was very good and professional.
Stayed 3 nights in Aug 2019
Response from Front Office on 22 Aug 2019
Dear Luz, Thank you so much for your kind words and for taking the time to write your review. We wish to welcome you soon! Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Front Office on 21 Aug 2019
Dear Anonymous, Thank you for taking the time to give us a great review. We wish to welcome you back soon! Kind regards

8/10 Good

Frequentflyer, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times - in fact this was my 3rd short stay this year. Too busy for me in August; breakfast very chaotic & pool too noisy with larger groups (this was the case in June also with very loud hen party) Not as relaxing ambience as usual. But overall it’s a fab little hotel
Stayed 3 nights in Aug 2019
Response from Front Office on 14 Aug 2019
Good afternoon Frequentflyer, Thank you for taking your time to write a review. We understand the point that you have brought up. Sometimes we are also surprised with such groups. We try to create a positive environment for all the Guests in the Hotel but not all the times that is an easy task. In any case, we would like to welcome you again in the near future. Kind regards,

10/10 Excellent

martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Sérgio Pereira on 26 Jul 2019
Dear Mr. Martin, Thank you for your preference and for taking your time to make this great review. We hope to welcome you again in the near future. Kind regards,

8/10 Good

Julia

Stayed 7 nights in Jul 2019
Response from Sérgio Pereira on 26 Jul 2019
Dear Julia, Thank you for taking the time to give us your review. We hope to welcome you again in the near future. Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff attention, location, parking and amenities in general,
Stayed 1 night in Jul 2019
Response from Sérgio Pereira on 24 Jul 2019
Dear Anonymous, Thank you for your preference and for your great review! That is how we can improve even more. We wish to see you again soon. Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, lovely staff, rooms modern spacious and clean - overall a great stay. Only slight negative was the size of the pool area however the pool bar and food were great and there were just enough beds each day.
Stayed 5 nights in Jul 2019
Response from Sérgio Pereira on 21 Jul 2019
Dear Anonymous, Thank you for spending some time to give us a great review. It is importante to get feedback from our Guests in order to improve. We wish to see you soon! Kind regards, Front Office

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great apart from location on very busy road. Good local options for places to eat and drink. Lovely beaches
Stayed 4 nights in Jul 2019
Response from Sérgio Pereira on 19 Jul 2019
Dear Guest, Thank you for taking the time to make a review of our Hotel. We wish to welcome you back soon. Kind regards, Front Office